Compare LiveAgent vs Live2support vs Bornevia

LiveAgent Support & Helpdesk (798)	Live2support Support & Helpdesk (25)	Bornevia Support & Helpdesk (0)
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Crozscore: 94% what is this? User Happiness 95% Press Buzz 41% User Trend interest falling	Crozscore: 85% what is this? User Happiness 82% Press Buzz 51% User Trend interest rising
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Software Description: LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 170+ support features, you'll be able to link every support channel. LiveAgent is available in 39 languages and both as SaaS license or a self-hosted license (installed on your own server). Server infrastructure is located in USA, UK and Japan to ensure Millenium Falcon like speed responses and to support local law regulations (for EU in particular).	Software Description: Live2support live chat service helps to build loyalty, drive online sales and provide real time support by extending a helpful human presence. As a valued hosted live chat service it can be integrated with website in few minutes without bothering for technical hassles. This service provide comprehensive visitor information, functionality packed operator chat window for quick and targeted and customizable visitor chat windows. It offers multi layered data privacy and security and a dedicated success manager.	Software Description: Bornevia is a simple customer support software designed for teams. It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.
Features: Click-to-Dial Task Scheduling/Tracking 2-Factor Authentication Batch Permissions & Access File Sharing Lead Management Call Tracking Scheduling Marketing Automation Contact Sharing Billing/Invoicing API Data Import Data Export Notifications Dashboard Third-Party Plugins/Add-Ons External Integrations Contact Management Email Integration Customer Management Google Apps Integration Multi-User	Features: Chat CRM Integration Customer Management Email Integration	Features: Chat Customer Management Email Integration Social-Media Integration API
Summary: Multichannel support (Email, Voice, LiveChat, FB and Twitter) Intelligent Spam Filter Live Chat Knowledge Base Analytics Ticketing system Suggestions Mobile ready Departments, Tags and Filters Automatic Ticket Distribution & Service-level Agreement (SLA)	Summary: Live Chat Support Live Chat Software	Summary: Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages Advanced analytics Canned responses Smart rules Case management Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time. Live chat as a group/team. One customer can be handled by multiple agents in a chat room Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets Developer API
TICKET $9.00 1 user(s) / month Included in plan: Ticketing Contact forms Forum & Knowledge base iPhone/Android app TICKET+CHAT $29.00 1 user(s) / month Included in plan: Ticketing Contact forms Forum & Knowledge base iPhone/Android app Live Chat Real-time visitors monitoring Chat invitations Feedback management All-Inclusive $39.00 1 user(s) / month Included in plan: Ticketing Contact forms Forum & Knowledge base iPhone/Android app Live Chat Real-time visitors monitoring Chat invitations Feedback management E-mail support Facebook & Twitter Cloud call center Call center support Gamification Branding free	Pricing: Credit card required: N/A Live2support offers value packed starts at $9.99/month for a single operator login. They also offer a no-obligation 15-day free trial and hefty discounts for long-term usage in advance payment.	Pricing: Starting from: $10.00/month Credit card required: No One pricing plan only
FAQs: What platforms does this service support? Browser App, Mobile Apps: Android, iOS Does this service offer guides, tutorials and or customer support? Yes, available on our website. Does this service offer multi-user capability (e.g. teams)? Yes. Does this service integrate with any other apps? Zapier; Facebook; Twitter; AWeber; GetResponse; Mailchimp; 2Checkout; Braintree; Magento; Opencart; Prestashop; 3DCart; Shopify; CS-Cart; BigCommerce; Actinic; Fortune 3; Volusion; Core Commerce; X-Cart; Adobe Business Catalyst; Wordpress; Joomla; Drupal; Weebly; Adobe Business Catalyst; Wix; GoDaddy; Squarespace; Web.com; Expression Engine; Highrise; Nicereply; ProjectManager What is this service generally used for? High-quality customer service (live chat, emails, call center, support portal, knowledge base, Facebook, Twitter). Improve satisfaction rates and strike more deals. Does this service offer an API? Yes, find the complete API reference on our website.	FAQs: No FAQs associated with this application.	FAQs: What platforms does this service support? Web and mobile (Android) Does this service offer multi-user capability (e.g. teams)? Yes Does this service integrate with any other apps? Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM. What is this service generally used for? Customer service, customer support, technical support, live chat support. Who are the main user groups of this service? Small and modern businesses, Startups, and e-commerce businesses. Does this service offer guides, tutorials and or customer support? Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours. Does this service offer an API? Yes
Publisher: Founded: - Based in: - Employees: - Likes: 5.11k Followers: 13.3k	Publisher: Founded: 2003 Based in: Long Island City Employees: 11-50 Likes: Followers: 539	Publisher: Founded: 2013 Based in: - Employees: 2-10 Likes: 3.86k Followers: 509
Other: Who uses LiveAgent Startups SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: Czech, Arabic, Catalan, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Indonesian, Hungarian, Italian, Japanese, Korean, Lithuanian, Macedonian, Latvian, Chinese, Dutch, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Slovak Regional Restrictions: No restrictions.	Other: Regional Restrictions: No restrictions.	Other: Who uses Bornevia Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: Android Languages: English Regional Restrictions: No restrictions.