Compare LiveAdmins vs WhosOn vs Engati

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73%
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83%
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Crozscore

81%
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interest rising
LiveAdmins screenshot view 2 more WhosOn screenshot view 2 more Engati screenshot view 4 more

Software Description

LiveAdmins is a leader in providing multilingual live chat solutions and services that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions are fully customizable, easy to set-up and always online, catering to over 10 industries across 8 time zones.

Our data-driven technology and experienced chat agents come together to enhance your online sales by offering state-of-the-art support to your website visitors - bringing hot leads directly to your inbox. We promise 100% service up time, ensuring your business never misses an opportunity.

Software Description

WhosOn is an integrated, cloud-based or on-premise customer support and customer chat software. Its main purpose is to offer excellent online service, driving new leads generation and conversion rates boost.

WhosOn enables its users to monitor website visitors, send them quick messages, and offer online service. Chat app makes it possible to engage customers, while inbuilt help desk provides online support. Analytics and reporting tools provide insight into web viewers composition.

The platform provides highly-detailed visitor tracking, so users are able to see who is on the website, and who can be invited to chat.The service offers translation into 40 languages and is being used in 98 countries.

Software Description

Engati an all-in-one platform for chatbots which covers all aspects of creating, deploying, maintaining bots.

We have a robust FAQ engine which provides relevant responses to user's queries backed by our proprietary NLP algorithms.

Our focus is solving actual functional use-cases via chatbots and help businesses to deploy these solutions with the least effort and investment. Also, on top of that help them to monitor the effectiveness of the bots they build with relevant and real-time metrics.

Customer service and support is a major area we are focusing to provide easy plug-and-play functionality around this.

We are available on eight major messaging platforms such as FB Messenger, Telegram, Kik, Skype, Viber and Slack.

Engati supports intelligent paths, train, copy, analytics and private labelling.
Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot.

What are you waiting for? Lets Engati!

Features

  • Calendar Management
  • Scheduling
  • Lead Management
  • Data Visualization
  • Customer Management
  • Batch Permissions & Access
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Lead Scoring
  • API
  • Contact Management
  • Email Integration
  • Data Export
  • Data Import
  • Click-to-Dial
  • External Integrations
  • Dashboard
  • Chat

Features

  • Dashboard
  • Notifications
  • Lead Management
  • Contact Management
  • Google Apps Integration
  • Email Integration
  • Data Export
  • Data Import
  • Scheduling
  • API
  • Multi-User
  • Customer Management
  • External Integrations
  • Click-to-Dial
  • Chat

Features

  • File Sharing
  • File Transfer
  • Notifications
  • Google Apps Integration
  • Scheduling
  • Customer Management
  • Calendar Management
  • Data Import
  • Data Visualization
  • Chat
  • Dashboard
  • External Integrations
  • Multi-User
  • Marketing Automation
  • API
  • Email Integration
  • Data Export

Summary

  • Customization

  • CRM Integration

  • BI Reports

  • Regular Updates

  • Textpathy

  • Involve

  • Fully Responsive

  • Appingage

  • Social Media Integration

  • Cross Platform Support

Summary

  • Ticketing

  • Live chat

  • Analytics

  • Microsoft Dynamics Integration

  • Salesforce Integration

  • Click to Call Back

  • Co-browse

  • Canned Responses

  • Push a Page

  • Skills Based Routing

Summary

  • The best free chatbot platform to build your bot.

  • Chatbot that is built once on the platform and published across 8 major platforms.

  • AI-driven technology to engage with your customers.

Classic

$20.00
1 user(s) / month
Included in plan:
  • Unlimited Canned Messages
  • Basic Reporting
  • Visitor Insights
  • 256-bit Security
  • Video Tutorials

Deluxe

$30.00
1 user(s) / month
Included in plan:
  • Chat Ratings
  • Advanced Reporting
  • Chat Window Generator
  • CSS Customization
  • Basic Management
  • 24/7 Chat Support

Power

$50.00
1 user(s) / month
Included in plan:
  • Ticketing System
  • Custom Chat Window
  • SuperWise
  • Social Media Integrations
  • Live Reporting
  • IP Filtering
  • 24/7 Call Center Support
  • Advanced Management

WhosOn Cloud

$33.00
1 user(s) / month
Included in plan:
  • Visitor profile
  • Co-browsing
  • Real time visitor monitoring
  • Geo-IP visitor location
  • Prospect detection
  • Offline form
  • Offline messages
  • Transfer chats
  • Pre-chat / Post-chat survey
  • Chat rating
  • File sharing
  • Form field capture
  • Advanced chat routing
  • Operator work scheduling
  • Canned responses
  • Supervisor chat monitoring
  • Supervisor overview
  • Advanced invites
  • Chat wrap up
  • Agent departments
  • Auto response / filter bad words / masking rules
  • Visitor banning
  • Advanced security

WhosOn on-prem

$46.00
1 user(s) / month
Included in plan:
  • PCI / HIPAA compliance assitance
  • Managed Solution

Professional

$19.00
unlimited user(s) / month
Included in plan:
  • No. of interactions- Upto 10,000 per month
  • No. of bots- Upto 5
  • FAQ
  • NLP Engine/ FAQ Training
  • Conversation Flow
  • White Label
  • Copy a bot
  • Human Takeover
  • Auto Pop-up
  • JSON API Integration
  • Analytics Data Retention- 3 months

Business

$50.00
unlimited user(s) / month
Included in plan:
  • No. of interactions- Upto 30,000 per month
  • Upto 20
  • FAQ
  • NLP Engine/ FAQ Training
  • Conversation Flow
  • White Label
  • Copy a bot
  • Human Takeover
  • Auto Pop-up
  • JSON API Integration
  • Livechat
  • Voice-to-text support
  • Mobile SDKs
  • Analytics Data Retention
  • Salesforce Platform Integration

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • We ensure that our clients are provided with 24/7 support without any interruptions, delays or lags, all year long. To assist our clientele, we also offer knowledge intensive resources such as webinars, case studies and white papers.

  • What platforms does this service support?
  • Our software works seamlessly on all platforms be it Windows, Mac, Android, iOS or any other OS.

  • What is this service generally used for?
  • LiveAdmins offers live chat software and services which empowers businesses to provide real time communication with consumers leading to increased leads and ROI.

  • Does this service offer an API?
  • No.

  • Who are the main user groups of this service?
  • LiveAdmins caters to businesses of all sizes from various industries who need a real time chat tool to enrich customer experience and boost revenue.

  • Does this service integrate with any other apps?
  • LiveAdmins integrates with all top of the line software such as WordPress, Joomla, Magento, Drupal, WHMCS, Google Analytics, ZenCart, SalesForce, Highrise, Shopify,XCart, Facebook and Twitter.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem CRM software- HubSpot, Facebook, Google Analytics, ZenCart and WordPress.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM software.

  • What platforms does this service support?
  • WhosOn offers both cloud-based and on-premise deployment options. Available for Windows and MacOS.

  • Does this service offer an API?
  • Yes, it offers API.

  • Who are the main user groups of this service?
  • Users of WhosOn are SMEs and large enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials, Help Files.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capability offered.

  • What is this service generally used for?
  • This service is used for customer web chat.

  • Does this service integrate with any other apps?
  • Integrations: SugarCRM, Microsoft Dynamics CRM, Salesforce Sales Cloud, Microsoft Office, Google Suite, Skype, Slack, Facebook, LinkedIn, Twilio, Twitter.

FAQs

    Does this service offer an API?
  • No

  • Who are the main user groups of this service?
  • Engati is a cross-domain, cross-audience platform that lets you build and deploy to a wide range of customers.

  • Does this service integrate with any other apps?
  • Dialogflow for Small Talk

  • What is this service generally used for?
  • Customer support and marketing

  • What are some applications this service is commonly used in tandem with?
  • CRM, HRMS, LMS, other plugins, Google Calendar, Google Maps

  • What platforms does this service support?
  • Website, Facebook Messenger, Line, Slack, Telegram, Kik, Viber, WeChat, Skype, Skype for Business

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

Publisher

Founded:
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Based in:
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Employees:
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Likes:
6.61k
Followers:
1.14k

Publisher

Founded:
-
Based in:
-
Employees:
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Likes:
81.2k
Followers:
29.2k

Publisher

Founded:
-
Based in:
-
Employees:
-
Likes:
3.08k
Followers:

Other

Who uses LiveAdmins
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Spanish, French, English
Regional Restrictions:
No restrictions.

Other

Who uses WhosOn
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Japanese, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Regional Restrictions:
WhosOn is available in over 60 languages.

Other

Who uses Engati
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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