Compare LiveAdmins vs WebsiteAlive vs Engati

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Crozscore:

73%
what is this?
77%
35%
interest rising

Crozscore:

82%
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76%
40%
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Crozscore:

76%
what is this?
32%
interest rising
LiveAdmins screenshot view 2 more WebsiteAlive screenshot view 3 more Engati screenshot view 4 more

Software Description:

LiveAdmins develops multilingual live chat software that improves web visitor experience, customer experience, and helps improve business results. WebGreeter is fully customizable and easy to deploy, serving more than 10 industries across 8 time zones.

This live chat platform significantly decreases bounce rate, gives chat operators numerous options, and augments their service quality. They can specialize in capturing leads and handling online customer queries.

Business owners are empowered to increase online conversion rates, bridge the gap between consumers and the company, and add to the revenue pool. This solution also features CRM and social media integration, reporting, visitor tracking, and chat routing.

Software Description:

AliveChat and AliveDial are customer chat and click-to-call solutions available since 2004 and are used on over 10,000 websites. WebsiteAlive offers these robust, reliable and affordable services to the market, helping organizations communicate with their customers in real time.

Providing good customer service is the main purpose of WebsiteAlive. It is even more important for online businesses, which need broader client base and more traffic for their eCommerce websites.

The software is distributed in three packages: Lite, Pro and Pro+. It provides mobile integration, easy customization, chat analytics, customization & re-branding, and proactive reporting.

Software Description:

Engati an all-in-one platform for chatbots which covers all aspects of creating, deploying, maintaining bots.

We have a robust FAQ engine which provides relevant responses to user's queries backed by our proprietary NLP algorithms.

Our focus is solving actual functional use-cases via chatbots and help businesses to deploy these solutions with the least effort and investment. Also, on top of that help them to monitor the effectiveness of the bots they build with relevant and real-time metrics.

Customer service and support is a major area we are focusing to provide easy plug-and-play functionality around this.

We are available on eight major messaging platforms such as FB Messenger, Telegram, Kik, Skype, Viber and Slack.

Engati supports intelligent paths, train, copy, analytics and private labelling.
Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot.

What are you waiting for? Lets Engati!

Features:

  • External Integrations
  • Dashboard
  • Chat

Features:

  • Dashboard
  • Notifications
  • API
  • External Integrations
  • Chat
  • Click-to-Dial

Features:

  • Google Apps Integration
  • Scheduling
  • Customer Management
  • Calendar Management
  • Data Import
  • Data Visualization
  • Chat
  • Dashboard
  • External Integrations
  • Multi-User
  • Marketing Automation
  • API
  • Email Integration
  • Data Export

Summary:

  • Customization

  • CRM Integration

  • BI Reports

  • Regular Updates

  • Textpathy

  • Involve

  • Fully Responsive

  • Appingage

  • Social Media Integration

  • Cross Platform Support

Summary:

  • Call Me Option

  • Co-Browsing

  • Knowledge Database

  • Offline Form

  • Persistent Chat

  • Proactive Invitations

  • Shortcut Messages

  • Transfers / Routing

  • Visitor Targeting

  • White Label Branding

Summary:

  • The best free chatbot platform to build your bot.

  • Chatbot that is built once on the platform and published across 8 major platforms.

  • AI-driven technology to engage with your customers.

Classic

$20.00
1 user(s) / month
Included in plan:
  • Unlimited Canned Messages
  • Basic Reporting
  • Visitor Insights
  • Visitor Insights
  • 256-bit Security
  • Video Tutorials

Deluxe

$30.00
1 user(s) / month
Included in plan:
  • Chat Ratings
  • Advanced Reporting
  • Chat Window Generator
  • CSS Customization
  • Basic Management
  • 24/7 Chat Support

Power

$50.00
1 user(s) / month
Included in plan:
  • Ticketing System
  • Custom Chat Window
  • SuperWise
  • Social Media Integrations
  • Live Reporting
  • IP Filtering
  • 24/7 Call Center Support
  • Advanced Management

AliveChat

$30.00
1 user(s) / month
Included in plan:
  • 1 Operator License
  • Unlimited Chats
  • $20/Month/Additional license
  • Visitor Window
  • Customization & Re-branding
  • Live Chat & Visitor Monitoring
  • Auto-Triggered Pop-Ups
  • Surveys & Proactive Reporting

AliveChat Plus

$50.00
1 user(s) / month
Included in plan:
  • 1 Operator License
  • Unlimited Chats
  • $40/Month/Additional License
  • All AliveChat Features And:
  • Full Reporting Suite
  • Admin Rights For Operators
  • Screen Sharing
  • Record Visitor Traffic

FAQs:

    What is this service generally used for?
  • Ths service is used for live chat with website visitors.

  • Does this service offer an API?
  • No.

  • What platforms does this service support?
  • Cloud-based, Installed - Mac, Installed - Windows, Mobile - Android Native, Mobile - iOS Native.

  • Who are the main user groups of this service?
  • Users of this service are businesses of all sizes which want to improve their customer experience.

  • Does this service integrate with any other apps?
  • This software integrates with WordPress, Joomla, Magento, Drupal, WHMCS, Google Analytics, ZenCart, SalesForce, Highrise, Shopify and XCart, Facebook, Twitter.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM software.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Webinars, Live Support, FAQs, Phone Support, Email Support.

FAQs:

    Does this service integrate with any other apps?
  • Integrations available: SiteLock, Magento, Facebook, Twitter, YouTube, LinkedIn, Microsoft Dynamics, Hootsuite.

  • Who are the main user groups of this service?
  • Users of WebsiteAlive are SMEs and large brands.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used as live chat and click-to-call solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Documentation, Webinars, Phone Support, Knowledge Base, Chat.

  • Does this service offer an API?
  • Yes, WebsiteAlive provides REST API.

  • What platforms does this service support?
  • WebsiteAlive supports Android & iOS Apps, Google Chrome Extensions and Mac & PC Desktop applications.

FAQs:

    No FAQs associated with this application.

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Publisher:

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Publisher:

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Other:

Who uses LiveAdmins
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses WebsiteAlive
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Engati
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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