Compare LiveAdmins vs ProvideSupport vs Engati

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Crozscore:

75%
what is this?
77%
36%

Crozscore:

91%
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77%
54%
interest rising

Crozscore:

79%
what is this?
100%
33%
interest rising
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Software Description:

LiveAdmins develops multilingual live chat software that improves web visitor experience, customer experience, and helps improve business results. WebGreeter is fully customizable and easy to deploy, serving more than 10 industries across 8 time zones.

This live chat platform significantly decreases bounce rate, gives chat operators numerous options, and augments their service quality. They can specialize in capturing leads and handling online customer queries.

Business owners are empowered to increase online conversion rates, bridge the gap between consumers and the company, and add to the revenue pool. This solution also features CRM and social media integration, reporting, visitor tracking, and chat routing.

Software Description:

Provide Support is a service that enables owners of businesses to connect with their customer instantly.

It is not only a chatting service, Provide Support is real-time monitoring tool for e-commerce platforms. Owners can view their customer's activities, gather useful information and create relevant reports that help them conduct their online marketing activity.

Users are enabled to see all visitors, their IP address, their activities, and much more. Provide Support integrates with WordPress and all other website categories, as well as with email clients, and social media tools.

Software Description:

Engati an all-in-one platform for chatbots which covers all aspects of creating, deploying, maintaining bots.

We have a robust FAQ engine which provides relevant responses to user's queries backed by our proprietary NLP algorithms.

Our focus is solving actual functional use-cases via chatbots and help businesses to deploy these solutions with the least effort and investment. Also, on top of that help them to monitor the effectiveness of the bots they build with relevant and real-time metrics.

Customer service and support is a major area we are focusing to provide easy plug-and-play functionality around this.

We are available on eight major messaging platforms such as FB Messenger, Telegram, Kik, Skype, Viber and Slack.

Engati supports intelligent paths, train, copy, analytics and private labelling.
Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot.

What are you waiting for? Lets Engati!

Features:

  • External Integrations
  • Dashboard
  • Chat

Features:

  • Multi-User
  • File Transfer
  • Google Apps Integration
  • Email Integration
  • Chat
  • External Integrations
  • API

Features:

  • File Sharing
  • File Transfer
  • Notifications
  • Google Apps Integration
  • Scheduling
  • Customer Management
  • Calendar Management
  • Data Import
  • Data Visualization
  • Chat
  • Dashboard
  • External Integrations
  • Multi-User
  • Marketing Automation
  • API
  • Email Integration
  • Data Export

Summary:

  • Customization

  • CRM Integration

  • BI Reports

  • Regular Updates

  • Textpathy

  • Involve

  • Fully Responsive

  • Appingage

  • Social Media Integration

  • Cross Platform Support

Summary:

  • Live chat

  • Real-time visitor monitoring

  • Native operator console

  • Customization and branding

  • Spell checker

  • Easy integration with your website

  • Manage multiple chats simultaneously

  • Call transfer

  • Chat transcripts

Summary:

  • The best free chatbot platform to build your bot.

  • Chatbot that is built once on the platform and published across 8 major platforms.

  • AI-driven technology to engage with your customers.

Classic

$20.00
1 user(s) / month
Included in plan:
  • Unlimited Canned Messages
  • Basic Reporting
  • Visitor Insights
  • Visitor Insights
  • 256-bit Security
  • Video Tutorials

Deluxe

$30.00
1 user(s) / month
Included in plan:
  • Chat Ratings
  • Advanced Reporting
  • Chat Window Generator
  • CSS Customization
  • Basic Management
  • 24/7 Chat Support

Power

$50.00
1 user(s) / month
Included in plan:
  • Ticketing System
  • Custom Chat Window
  • SuperWise
  • Social Media Integrations
  • Live Reporting
  • IP Filtering
  • 24/7 Call Center Support
  • Advanced Management

Small Business

$15.00
1 server(s) / month
Included in plan:
  • 1 operator

Corporate

$30.00
1 server(s) / month
Included in plan:
  • 3 operators

Enterprise

$60.00
1 server(s) / month
Included in plan:
  • 10 operators

Professional

$19.00
unlimited user(s) / month
Included in plan:
  • No. of interactions- Upto 10,000 per month
  • No. of bots- Upto 5
  • FAQ
  • NLP Engine/ FAQ Training
  • Conversation Flow
  • White Label
  • Copy a bot
  • Human Takeover
  • Auto Pop-up
  • JSON API Integration
  • Analytics Data Retention- 3 months

Business

$50.00
unlimited user(s) / month
Included in plan:
  • No. of interactions- Upto 30,000 per month
  • Upto 20
  • FAQ
  • NLP Engine/ FAQ Training
  • Conversation Flow
  • White Label
  • Copy a bot
  • Human Takeover
  • Auto Pop-up
  • JSON API Integration
  • Livechat
  • Voice-to-text support
  • Mobile SDKs
  • Analytics Data Retention
  • Salesforce Platform Integration

FAQs:

    What is this service generally used for?
  • Ths service is used for live chat with website visitors.

  • Does this service offer an API?
  • No.

  • What platforms does this service support?
  • Cloud-based, Installed - Mac, Installed - Windows, Mobile - Android Native, Mobile - iOS Native.

  • Who are the main user groups of this service?
  • Users of this service are businesses of all sizes which want to improve their customer experience.

  • Does this service integrate with any other apps?
  • This software integrates with WordPress, Joomla, Magento, Drupal, WHMCS, Google Analytics, ZenCart, SalesForce, Highrise, Shopify and XCart, Facebook, Twitter.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM software.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Webinars, Live Support, FAQs, Phone Support, Email Support.

FAQs:

    Does this service integrate with any other apps?
  • It integrates with over 25 applications, including:

    Joomla, WordPress, Magento, OpenCart, Shopify, Drupal, Volusion, PrestaShop, 3dCart, Bigcommerce, etc.

  • What platforms does this service support?
  • ProvideSupport supports Windows, Mac, Linux, and Web-based services.

  • Does this service offer multi-user capability (e.g. teams)?
  • Depending on the pricing plan, ProvideSupport offers a one, three, or 10 operators option.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Content Management and Shopping Cart Systems.

  • Does this service offer an API?
  • Yes, it offers an API.

  • Who are the main user groups of this service?
  • The main users of ProvideSupport are SMEs, but it can be also used by large enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • The support provided includes:

    Chat, Email, Best Practices, Tutorials, Tips, FAQs, Manuals.

  • What is this service generally used for?
  • It is used as a real time monitoring service for e-commerce.

FAQs:

    Does this service offer an API?
  • No

  • Who are the main user groups of this service?
  • Engati is a cross-domain, cross-audience platform that lets you build and deploy to a wide range of customers.

  • Does this service integrate with any other apps?
  • Dialogflow for Small Talk

  • What is this service generally used for?
  • Customer support and marketing

  • What are some applications this service is commonly used in tandem with?
  • CRM, HRMS, LMS, other plugins, Google Calendar, Google Maps

  • What platforms does this service support?
  • Website, Facebook Messenger, Line, Slack, Telegram, Kik, Viber, WeChat, Skype, Skype for Business

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.18k

Publisher:

Founded:
-
Based in:
New York
Employees:
11-50
Likes:
Followers:
4.45k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses LiveAdmins
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ProvideSupport
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, Portuguese, Russian, German, French, Spanish, Chinese, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses Engati
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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