Compare LiveAdmins vs Chat.io vs Chatra

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Crozscore:

75%
what is this?
77%
36%
interest falling

Crozscore:

80%
what is this?
96%
29%
interest rising

Crozscore:

82%
what is this?
41%
interest falling
LiveAdmins screenshot view 2 more Chat.io screenshot view 5 more Chatra screenshot view 1 more

Software Description:

LiveAdmins develops multilingual live chat software that improves web visitor experience, customer experience, and helps improve business results. WebGreeter is fully customizable and easy to deploy, serving more than 10 industries across 8 time zones.

This live chat platform significantly decreases bounce rate, gives chat operators numerous options, and augments their service quality. They can specialize in capturing leads and handling online customer queries.

Business owners are empowered to increase online conversion rates, bridge the gap between consumers and the company, and add to the revenue pool. This solution also features CRM and social media integration, reporting, visitor tracking, and chat routing.

Software Description:

Chat.io is a multichannel communication platform and support system designed to interact with website visitors through live chat, offline messaging and Messenger. This results in better customer support and has the potential to increase your revenue.

From answering support queries to onboarding new customers, chat.io can be used to facilitate every aspect of running a business.  It provides your browsing customers the chance to not only get further information about your products and services, but also a one-on-one experience that isn't available for all companies.

Chat.io provides your customers with instant access to support and sales teams regardless of the channel they are using - website, email, SMS or social media platforms, like Facebook or Twitter.

Launch your 14-day free trial. No credit card, no commitments.

Software Description:

Modern live chat and messaging solution designed to facilitate personal communication between businesses and their customers. Chatra welcomes potential buyers with the faces of your team and invites to get in touch through friendly, targeted auto-messages. Now it's much easier for you to send you a quick instant message rather than a formal, stuffy email.

You can reply from the agent dashboard in your browser, desktop app, and mobile app.

Features:

  • External Integrations
  • Dashboard
  • Chat

Features:

  • Dashboard
  • Notifications
  • External Integrations
  • Contact Management
  • Third-Party Plugins/Add-Ons
  • Chat
  • Customer Management
  • Lead Management
  • Multi-User
  • API

Features:

  • Third-Party Plugins/Add-Ons
  • Notifications
  • Dashboard
  • Chat
  • External Integrations
  • Multi-User
  • API
  • Data Export

Summary:

  • Customization

  • CRM Integration

  • BI Reports

  • Regular Updates

  • Textpathy

  • Involve

  • Fully Responsive

  • Appingage

  • Social Media Integration

  • Cross Platform Support

Summary:

  • Connect directly with your leads

  • Provide more personalized support

  • Contact customers via Messenger

  • Speed up the response time with AI-powered canned responses

  • Chat on the go with mobile apps for iOS and Android

  • Integrate with your workflow using an open API and webhooks

Summary:

    No key features associated with this application.

Classic

$20.00
1 user(s) / month
Included in plan:
  • Unlimited Canned Messages
  • Basic Reporting
  • Visitor Insights
  • Visitor Insights
  • 256-bit Security
  • Video Tutorials

Deluxe

$30.00
1 user(s) / month
Included in plan:
  • Chat Ratings
  • Advanced Reporting
  • Chat Window Generator
  • CSS Customization
  • Basic Management
  • 24/7 Chat Support

Power

$50.00
1 user(s) / month
Included in plan:
  • Ticketing System
  • Custom Chat Window
  • SuperWise
  • Social Media Integrations
  • Live Reporting
  • IP Filtering
  • 24/7 Call Center Support
  • Advanced Management

FAQs:

    What is this service generally used for?
  • Ths service is used for live chat with website visitors.

  • Does this service offer an API?
  • No.

  • What platforms does this service support?
  • Cloud-based, Installed - Mac, Installed - Windows, Mobile - Android Native, Mobile - iOS Native.

  • Who are the main user groups of this service?
  • Users of this service are businesses of all sizes which want to improve their customer experience.

  • Does this service integrate with any other apps?
  • This software integrates with WordPress, Joomla, Magento, Drupal, WHMCS, Google Analytics, ZenCart, SalesForce, Highrise, Shopify and XCart, Facebook, Twitter.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM software.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Webinars, Live Support, FAQs, Phone Support, Email Support.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Chat.io has a support team that is available 24/7 via live chat, email, and phone.

  • Does this service offer multi-user capability (e.g. teams)?
  • There's no limitation as to the number of user accounts. Each user can have their own account.

  • What are some applications this service is commonly used in tandem with?
  • Chat.io can be integrated with the tools you already use, such as Messenger, allowing to support customers from your Facebook page.

  • What platforms does this service support?
  • Chat.io comes with a range of clean, powerful applications to chat with customers - web app, desktop, and mobile.

  • What is this service generally used for?
  • Chat.io's omnichannel platform is designed for covering the needs of both sales and customer service teams.

  • Who are the main user groups of this service?
  • Hosting, retail, travel, government, manufacturing, education, finance – any industry can benefit from chat.io's communication platform.

  • Does this service offer an API?
  • With its open API and developer tools, chat.io enables easy integration with third party services.

  • Does this service integrate with any other apps?
  • Chat.io

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
100
Followers:
135

Publisher:

Founded:
-
Based in:
-
Employees:
2-10
Likes:
Followers:

Other:

Who uses LiveAdmins
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Chat.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Chatra
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
French, Dutch, English, Spanish, Portuguese, German, Russian
Regional Restrictions:
No restrictions.
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