Compare Live2support vs Desk.com

More Information More Information

Crozscore:

83%
what is this?
91%
71%
interest rising

Crozscore:

90%
what is this?
91%
54%
interest rising
Live2support screenshot Desk.com screenshot view 2 more

Software Description:

Live2support live chat service helps to build loyalty, drive online sales and provide real time support by extending a helpful human presence. As a valued hosted live chat service it can be integrated with website in few minutes without bothering for technical hassles. This service provide comprehensive visitor information, functionality packed operator chat window for quick and targeted and customizable visitor chat windows. It offers multi layered data privacy and security and a dedicated success manager.

Software Description:

Grow your business, not your support queue.

Desk.com is an online customer support application that offers everything fast-growing businesses need to provide great customer service.

Desk.com allows businesses to consolidate all of their customer service support data across email, websites and social services, and what’s more, businesses are then able to offer full company support with every employee having access to cases.

With Desk.com, businesses can also share their knowledge on a customizable self-service site where customers can find answers to their own questions.

Features:

  • Chat
  • CRM Integration
  • Customer Management
  • Email Integration

Features:

  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

  • Live Chat Support

  • Live Chat Software

Summary:

  • Out-of-the-box support means you’re ready to start helping customers and managing cases within hours.

  • Bring all of your customer service data together and get the insights you need to make smarter, more efficient decisions.

  • Scale as you grow with easy upgrades to the Service Cloud when additional capabilities and customization become desirable.

  • Help customers to help themselves with a self-service site built through Desk.com

Pricing:

  • Credit card required: N/A
  • Live2support offers value packed starts at $9.99/month for a single operator login. They also offer a no-obligation 15-day free trial and hefty discounts for long-term usage in advance payment.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2003
Based in:
Long Island City
Employees:
11-50
Likes:
272
Followers:
599

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
-
Likes:
43.8k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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