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About Live Chat Alternative

Are you looking for an app that will help you to increase sales through your website? Are customer satisfaction and conversion optimization a priority for you? Do you want to use an app for free so you can see its benefits?

The Free Call app is a unique live chat alternative that offers your shoppers to call and message you with just a click and free of charge! It will boost your service, sales, and conversion rate, and keep your customers happy.

Boost Sales:
Turn website visits into sales by building trust and making it easy for customers to buy. When you show your site visitors that you are open for their calls and ready to answer their inquiries that significantly increases their trust in you. Building trust over the phone is proven to be faster and easier - it leads to 20% more sales.

Improve Your Marketing Efficiency:
Companies spend thousands of dollars just to attract visitors to their sites. The truth is that more than 70% of online customers leave the website without even saying “Hello”. This happens even if the shoppers like the products or services because they still have doubts and hesitations about choosing them. Make your customers feel confident that what you are selling matches up to their expectations with the Free Call app:

  • Get the attention of your visitors
  • Build trust in your shoppers
  • Increase consumer confidence
  • Maximize Conversion rates

Receive Free Calls and Messages:
Just add the Free Call app to your site and visitors can phone and message you in a click!

  • Receive visitor calls straight to your mobile or landline phone.
  • Customers can call you for free from anywhere in the world.
  • Let your site visitors get in touch with you by phone or message.
  • Use call recording so you never miss a thing!

The Free Call app is designed to help merchants to increase sales, improve customer interactions and provide an overall better in-store experience for the shoppers.

About Tenfold

Improve customer experience, increase agent productivity and capture 100% of conversations into industry leading CRMs. Tenfold seamlessly integrates phone and CRM to deliver a complete, real-time view of all customer data for sales, service and support workloads.

  • Empower better customer experience by presenting all relevant data in one UI
  • Gain deeper customer insight by capturing more in-call interaction data
  • Drive agent productivity by significantly reducing customer engagement workflows

By connecting your phone system to your CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, and local presence, Tenfold powers better customer conversations. Integrating with 100+ phone systems, including Cisco, Avaya and Genesys, customers get faster time to value because no rip and replace of legacy IT is required.

About Kaleyra

Kaleyra, Inc. (NYSE American: KLR) (KLR WS), is a global group providing mobile communication services for financial institutions and enterprises worldwide.

Through its proprietary platform, Kaleyra manages multi-channel integrated communication services on a global scale, comprising of messages, push notifications, e-mail, instant messaging, voice services, video calling, and chatbots.

Kaleyra’s technology today makes it possible to safely and securely manage billions of messages monthly with a reach to hundreds of MNOs and over 190 countries.

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Summary

    No key features associated with this application.

Summary

  • Integration with leading phone systems such as Avaya, Nice InContact, Cisco, Genesys, RingCentral, and more

  • Integration with leading CRMs such as Salesforce, Dynamics, ServiceNow, Zendesk, Tier1, Oracle NetSuite, SugarCRM, and Bullhorn

  • Click-to-dial

  • Automatic call logging

  • Call dispositions

  • Natural language processor

  • Customizable view

  • Agent workflow automation

  • Integration with AI tooling such as Salesforce Einstein and Microsoft Conversational Intelligence

Summary

    No key features associated with this application.

Pricing

Free to try

Free
Included in plan:
  • Free Calls

FAQs

    What platforms does this service support?
  • Windows

  • Who are the main user groups of this service?
  • SME

  • What is this service generally used for?
  • To get better relationship with customers

FAQs

    No FAQs associated with this application.

FAQs

    What platforms does this service support?
    1. Messaging
      Kaleyra allows businesses to take their messaging capabilities a notch higher and ensure instant deliverability to millions of customers with functions like:
      Two-Way Messaging
      Promotional Messages
      Transactional Messages
      Google Verified SMS

    2. Voice
      Kalayera offers a comprehensive voice platform that lets agents make, receive and track high-quality voice calls while enhancing customer experience through:
      Call Masking
      Click-to-Call
      Outbound Dialing
      IVR Studio
      Cloud Contact Centre

    3. Email
      With Kaleyra, you can engage with your customers through programmable email notifications for:
      Verification
      Authentication (2FA or MFA)
      Support
      Updates
      Transaction Alerts

    4. WhatsApp
      Kaleyra is also a solution provider for WhatsApp Business API. Kaleyra’s APIs hide the complexity of hosting and scaling WhatsApp software so that businesses can focus on enhancing customer experiences through:
      Rich Messages
      Conversational and Personalized Interactions
      Quicker Response Time
      Ensure Data and Message Security

    5. Video Calling
      Kaleyra Video's collaborative tools improve the overall customer experience of brands, by
      offering live video chat to communicate with their customers in real-time or through recorded sessions.

    6. Chatbot
      Kaleyra’s virtual banking assistant helps customers at any time, from any place and any device. It gives general information about account balance, transactions, promotions, investment options, etc.

  • What are some applications this service is commonly used in tandem with?
  • Kaleyra users have previously integrated their accounts with applications provided by Microsoft, Google, WordPress, Zendesk, Freshdesk, and Zoho, to name a few.

  • Who are the main user groups of this service?
  • Enterprises and financial institutions around the world use Kaleyra's offerings. Its clientele comprises organizations from sectors such as Healthcare, Retail, E-commerce, Banking, Fintech, and Travel among several others.

  • What is this service generally used for?
  • Kaleyra’s robust and agile cloud communication platform is equipped to handle massive volumes of text messages, instant messages and voice calls all at once while adhering to compliances, safety, and database security.

  • Does this service integrate with any other apps?
  • Kaleyra users can integrate their accounts with widely-used applications like Oracle, Salesforce, WebEngage, and OpenCart among several others.

  • Does this service offer multi-user capability (e.g. teams)?
  • Kaleyra CPaaS platform allows teams and stakeholders to access the dashboard, review the data, and utilize the services from anywhere, at any time.

  • Does this service offer an API?
  • Kaleyra empowers enterprises to build and create delightful customer experiences with powerful omnichannel APIs.

  • Does this service offer guides, tutorials and or customer support?
  • Kaleyra's Resources section provides all concepts, best practices, and answers for FAQs.

Vendor Information

Founded:
-
Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.47k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
827

Other

Who uses Live Chat Alternative
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Tenfold
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, Spanish, Portuguese, German, French, Chinese, Dutch, Italian, Polish
Regional Restrictions:
No restrictions.

Other

Who uses Kaleyra
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Italian, Spanish
Regional Restrictions:
No restrictions.
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