Compare Live Chat Alternative vs Tenfold vs Intelligent Contacts

Live Chat Alternative 0 Telephony	Tenfold 304 Telephony	Intelligent Contacts 0 Telephony
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Crozscore 80% what is this? Press Buzz: 35% User Trend: interest falling	Crozscore 93% what is this? User Happiness: 94% Press Buzz: 45% User Trend: interest falling	Crozscore 79% what is this? Press Buzz: 39% User Trend: interest falling

About Live Chat Alternative Are you looking for an app that will help you to increase sales through your website? Are customer satisfaction and conversion optimization a priority for you? Do you want to use an app for free so you can see its benefits? The Free Call app is a unique live chat alternative that offers your shoppers to call and message you with just a click and free of charge! It will boost your service, sales, and conversion rate, and keep your customers happy. Boost Sales: Turn website visits into sales by building trust and making it easy for customers to buy. When you show your site visitors that you are open for their calls and ready to answer their inquiries that significantly increases their trust in you. Building trust over the phone is proven to be faster and easier - it leads to 20% more sales. Improve Your Marketing Efficiency: Companies spend thousands of dollars just to attract visitors to their sites. The truth is that more than 70% of online customers leave the website without even saying “Hello”. This happens even if the shoppers like the products or services because they still have doubts and hesitations about choosing them. Make your customers feel confident that what you are selling matches up to their expectations with the Free Call app: Get the attention of your visitors Build trust in your shoppers Increase consumer confidence Maximize Conversion rates Receive Free Calls and Messages: Just add the Free Call app to your site and visitors can phone and message you in a click! Receive visitor calls straight to your mobile or landline phone. Customers can call you for free from anywhere in the world. Let your site visitors get in touch with you by phone or message. Use call recording so you never miss a thing! The Free Call app is designed to help merchants to increase sales, improve customer interactions and provide an overall better in-store experience for the shoppers.	About Tenfold Improve customer experience, increase agent productivity and capture 100% of conversations into industry leading CRMs. Tenfold seamlessly integrates phone and CRM to deliver a complete, real-time view of all customer data for sales, service and support workloads. Empower better customer experience by presenting all relevant data in one UI Gain deeper customer insight by capturing more in-call interaction data Drive agent productivity by significantly reducing customer engagement workflows By connecting your phone system to your CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, and local presence, Tenfold powers better customer conversations. Integrating with 100+ phone systems, including Cisco, Avaya and Genesys, customers get faster time to value because no rip and replace of legacy IT is required.	About Intelligent Contacts The Intelligent Contacts Hosted Contact Center suite includes a TCPA compliant predictive dialing platform, ACD groups with skills-based routing, an Intelligent IVR system with text-to-speech, full call recording and speech analytics, computer telephony integration (CTI), unified messaging, payment processing, call time optimization, automated payment negotiation, and real-time data services. With simple configuration via any web browser, Intelligent Contacts obliterates the complexity of call center setup and management.
Features API External Integrations Multi-User Notifications Scheduling Call Recording Custom Data Forms Call Tracking Call Disposition Click-to-Dial	Features API External Integrations Multi-User Notifications Scheduling Call Recording Custom Data Forms Call Tracking Call Disposition Click-to-Dial	Features API External Integrations Multi-User Notifications Scheduling Call Recording Custom Data Forms Call Tracking Call Disposition Click-to-Dial
Summary No key features associated with this application.	Summary Integration with leading phone systems such as Avaya, Nice InContact, Cisco, Genesys, RingCentral, and more Integration with leading CRMs such as Salesforce, Dynamics, ServiceNow, Zendesk, Tier1, Oracle NetSuite, SugarCRM, and Bullhorn Click-to-dial Automatic call logging Call dispositions Natural language processor Customizable view Agent workflow automation Integration with AI tooling such as Salesforce Einstein and Microsoft Conversational Intelligence	Summary Real-Time Performance Dashboard (Customized and Configurable) Historical Reporting and Trend Analysis by Agent, Team, or Campaign Non-Techie Management & Configuration Interface (Sliders, Checkboxes, Drag-and-Drop) Advanced Predictive Dialing Technology (Deploying 4 Different Predictive Algorithms) To Throttle Dialing Pace Automatically ACD Groups With Skills-Based Routing and Priority-Based Routing On-The-Fly Campaign Adjustments Without Stopping the Campaign or Logging Out Agents Intelligent IVR (Payment IVR, Outbound Messaging, Text-to-Speech, Surveys) Call Recording with Speech Analytics TCPA-Compliant Auto-Dialer and PBX Telephony Platforms Multiple Campaign Dialing Modes (Predictive, Power, Preview, Manual)
Pricing Free to try Free Included in plan: Free Calls
FAQs What platforms does this service support? Windows Who are the main user groups of this service? SME What is this service generally used for? To get better relationship with customers	FAQs No FAQs associated with this application.	FAQs Does this service offer guides, tutorials and or customer support? Yes, we have an online learning library and an in-depth, keyword-searchable knowledge base that provides screenshots and step-by-step instructions for setting up and configuring our system. We have an onboarding and implementation team that can provide three different service levels (done for you, done with you, or completely hands off). We also provide ongoing customer support (Level I, Level II, and Level III). Does this service integrate with any other apps? Yes, we have active integrations with several major CRMs and Accounts Receivable Collection systems. Our platform can ingest any data with a structured format (such as a .CSV file). What is this service generally used for? Contact Centers and Centralized Billing Offices Business Process Outsourcing Corporate PBX Phone System Outbound Automatic Dialing Campaigns IVR Call Routing and Pay-By-Phone Who are the main user groups of this service? Accounts Receivable Management Revenue Cycle Management Services Healthcare Billing or Extended Business Office Call Center and Business Process Outsourcing Debt Collection Sales & Marketing Government & Utilities Does this service offer an API? Yes, Restful API. What are some applications this service is commonly used in tandem with? CRMs (Customer Relationship Management) Systems Speech Analytics and Propensity to Pay AI Modeling Software Payment Processing What platforms does this service support? Accounts Receivable Software Revenue Cycle Management Software Electronic Health Records Software Practice Management Software Customer Relationship Management Software Collection Software Does this service offer multi-user capability (e.g. teams)? Our hosted contact center platform allows for unlimited users and is available to anyone with access to a web browser.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 2.47k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 199
Other Who uses Live Chat Alternative Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Windows Languages: English Regional Restrictions: No restrictions.	Other Who uses Tenfold SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English, Spanish, Portuguese, German, French, Chinese, Dutch, Italian, Polish Regional Restrictions: No restrictions.	Other Who uses Intelligent Contacts Agencies Enterprises Desktop Platforms: Web App Windows Languages: English Regional Restrictions: No restrictions.