Compare Lithium vs Falcon.io vs Hootsuite

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88%
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85%
53%
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Crozscore:

85%
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95%
41%
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Crozscore:

84%
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Software Description:

Lithium Social Media Management is an integrated social media management platform which can be divided into two broad features; social publishing and social results.

Lithium stands out compared to our competitors in social media publishing for three main reasons:

  • Firstly, Lithium allows you to publish content that will resonate with your audience. Our auto-scheduler which is powered by Klout data will result in improved engagement with your platform.
  • Secondly, Lithium allows you to plan integrated campaigns with aligned ads, events, campaigns, social posts, emails, and more.
  • Thirdly, our platform provides a visual timeline with key milestones in order to stay on top of planned content.

In addition to social publishing, Lithium significantly improves your social response data:

  • Allows you to manage social responses at scale, without sacrificing the quality of your posts.
  • Provides powerful real-time insights into customer engagement, in addition to integrating with Twitter to analyze Net Promoter Score (NPS) and Customer Satisfaction (CSAT) data.
  • Improves your social media workflow by directing every incoming social media post to the most appropriate work queue or agent.
  • Uses languages, sources, and contact tags in order to consistently direct messages to the appropriate queue.
  • Through emails and mobile alerts, lithium enables you to stay up-to-date in the event that there are any spikes in activity on your profiles.
  • Lithium has the ability to automatically detect up to 25 languages.
  • Able to detect when a customer replies and can automatically route customer replies back to the original agent.

Software Description:

Falcon.io provides a SaaS platform for social media marketing and customer experience management. The platform features tools for social listening, engagement, content marketing, analytics and managing audience data. It enables marketers to deliver more personalized brand experiences across touchpoints based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services.

Software Description:

HootSuite helps organizations use the social web to launch marketing campaigns, identify and grow audience, and distribute targeted messages across multiple channels.

Using HootSuite’s unique social media dashboard, teams can collaboratively schedule updates to Twitter, Facebook, LinkedIn, WordPress and other social networks via web, desktop or mobile platforms plus track campaign results and industry trends to rapidly adjust tactics.

Features:

  • Marketing Automation
  • Keyword Tracking
  • Notifications
  • Multi-Account
  • Data Visualization
  • Brand Management
  • Conversion Tracking
  • Audience Targeting

Features:

  • Multi-User
  • Data Export
  • Multi-Account
  • API
  • Data Visualization
  • Social-Media Integration
  • Keyword Tracking
  • Audience Targeting
  • Social Media Monitoring
  • Calendar Management
  • Scheduling

Features:

  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Email Integration
  • Project Management
  • Task Scheduling/Tracking

Summary:

  • Integrated social media management platform

  • Manage social responses at scale

  • Powerful insights in real-time

  • Collaborative planning and valuable data

Summary:

  • Manage all channels on one platform

  • Schedule and publish in the Editorial Calendar

  • Social media monitoring with 4.8 million online sources

  • Collate all customer interactions in individual profiles

  • Aggregate customer profiles for targeting

  • Single inbox for all customer engagement

  • Create responsive web pages

  • Priority algorithm ranks incoming messages

  • Mobile friendly content previewing

  • Dedicated support and consultancy services

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: No
  • Falcon.io offers three service packages to suit company size and social needs: Starter, Pro, and Premium. Because we tailor our pricing and services packages to each case, these offers may vary depending on the different services and support levels.

Enterprise


Custom solution user(s) / month
Included in plan:
  • Custom number of social profiles

Business

$400.00
5 user(s) / month
Included in plan:
  • 50 social profiles

Team

$80.00
3 user(s) / month
Included in plan:
  • 20 social profiles

Professional

$16.00
1 user(s) / month
Included in plan:
  • 10 social profiles

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Medium-sized and enterprise companies across a broad array of industries.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Zendesk, Facebook Ads Manager, Salesforce

  • Does this service integrate with any other apps?
  • Google Analytics, Zendesk, Facebook Ads Manager, Salesforce

  • What platforms does this service support?
  • Native mobile apps.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • Social media management and marketing, customer data management.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
Copenhagen V
Employees:
201-500
Likes:
34.5k
Followers:
13.6k

Publisher:

Founded:
2008
Based in:
Vancouver
Employees:
501-1000
Likes:
Followers:

Other:

Who uses Lithium
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Falcon.io
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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