Compare LISTEQ Cloud Desktop vs Nectar Desk vs Heimdall Data

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44%
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21%
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Crozscore:

64%
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100%
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Crozscore:

65%
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100%
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LISTEQ Cloud Desktop screenshot Nectar Desk screenshot view 1 more Heimdall Data screenshot view 3 more

Software Description:

LISTEQ Cloud Desktop is software to create a complete Virtual Desktop Service (DaaS, Desktops-as-a-Service).

  • Integrated, end-to-end solution.
  • BYOD. Accessible anywhere (remote and local), comes with BYOD-Clients for all platforms/devices.
  • Multi-Tenant and Multi-Tier.
  • Ease-of-Use. Simple Provisoning through various interfaces, e.g. Web-interface, full API, APS Package 1.2.

Software Description:

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.

Software Description:

Provides application developers and DBA's SQL analytics and performance with ZERO application changes. Deployment requires no changes to your existing database infrastructure.
• Do you use a cache today (e.g. Redis, Memcache)? We intelligently cache into the cache of your choice and auto-invalidate. No code changes are required.
• Automated database failover: It's better than the AWS failover; we are application-aware and will not drop the connection. No more spending development on a failover solution (e.g. MySQL, Postgres PG-pool).
• Read/Write splits: We route queries to the appropriate serve making the best use of read replicas.

In AWS or Azure? Check us out in the Marketplace. Search for "Heimdall".
Or, download us for free on our homepage.

Features:

Features:

  • Email Integration
  • Contact Management
  • API
  • Data Visualization
  • Data Import
  • Data Export
  • Contact Sharing
  • Dashboard
  • External Integrations

Features:

  • Notifications
  • Firewall
  • Dashboard

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • SQL Analytics and Performance solution

  • Intelligent SQL caching recommendations

  • 5 minute installation; no changes to your application or database

  • SQL Read/Write splits

  • Automated database failover

  • On-premise or Cloud

  • Auto-Caching

  • High Availability

  • Efficient use of Read Replicas

  • Database vendor neutral (MySQL, Postgres, SQL Server, Oracle)

Pricing:

  • Credit card required: No
  • Pay-as-you-go

Intermediate

$49.00
1 user(s) / month
Included in plan:
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • extensions
  • ring groups
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • agent activity
  • contact activity
  • contact center
  • real time dashboard
  • multi-queue
  • real time dashboard
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations
  • instant number purchasing

Basic

$29.00
1 user(s) / month
Included in plan:
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • extensions
  • ring groups
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • agent activity
  • contact activity
  • contact center overview
  • real time dashboard
  • multi-queue
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations
  • instant number purchasing

Advanced

$99.00
1 user(s) / month
Included in plan:
  • ring groups
  • extensions
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • instant number purchasing
  • agent activity
  • contact activity
  • contact center overview dashboard
  • multi-queue
  • real time dashboard
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Application developers, DevOps, Architects, DBA's

  • What is this service generally used for?
  • Provides increase SQL performance, scalability, and security without any application-database code changes. Visit our FAQ at: http://www.heimdalldata.com/faq/

  • Does this service offer multi-user capability (e.g. teams)?
  • The Heimdall Data provide roles-based administration where multiple users can have access to custom views and administrative privileges.

  • What platforms does this service support?
  • Heimdall Data comes in 3 packages of your choice:
    1. JDBC driver (for all JVM applications)
    2. MySQL proxy
    3. Postgres proxy
    4. Microsoft SQL Server proxy

  • Does this service offer an API?
  • JSON API is supported

  • Does this service offer guides, tutorials and or customer support?
  • There are Youtube videos, documentation, and customer support via phone or email.

  • Does this service integrate with any other apps?
  • Transparently integrates with grid-caches (e.g. Hazelcast, Redis, Memcache, EHCache, Coherence).

  • What are some applications this service is commonly used in tandem with?
  • Java, PHP, Python, Ruby, Scala, Node.js; any application

Publisher:

Founded:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
160
Followers:
100

Publisher:

Founded:
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Based in:
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Employees:
11-50
Likes:
Followers:

Other:

Who uses LISTEQ Cloud Desktop
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Chinese, English
Regional Restrictions:
No restrictions.

Other:

Who uses Nectar Desk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Heimdall Data
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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