Compare Linkcards vs Nectar Desk vs Five9

More Information More Information More Information

Crozscore:

57%
what is this?
60%
16%
interest falling

Crozscore:

69%
what is this?
100%
27%
interest falling

Crozscore:

90%
what is this?
89%
43%
interest rising
Linkcards screenshot view 5 more Nectar Desk screenshot view 1 more Five9 screenshot view 4 more

Software Description:

Linkcards - An Instant networking platform for professionals which allows to share digital business cards with anyone and anywhere and connect on any social media platform with a click. Linkcards allows to share basic contact details along with social media profile with anyone and on any platform such as LinkedIn or Twitter. Linkcards helps to scan paper business cards and stores the scanned information in the digital wallet of the app. Create profile and connect anytime with your personal contacts from any device.
Admin dashboard for managing teams, securing 100% leads generated by teams, sharing leads easily among teams and monitoring card shares. Linkcards analytics helps with sales conversions and in employee appraisals.

Software Description:

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.

Software Description:

Five9 is a contact center solution that helps users control inbound, outbound, blended or multi-channel contact centers. It significantly improves agent effectiveness whether they use the phone, web, chat, email, mobile or social platforms.

The bottom line of using this solution is better customer service and call center performance, resulting in the increase in sales. Five9 includes workforce optimization features an integrated call recording, agent scripting, and effectiveness monitoring. Additionally, it can be easily adjusted to specific needs of a particular call center.

Other functions of this Cloud Call Center Software is Intelligent Call Routing, Auto Dialer Mode, CRM Integration, Workforce Management, Omnichannel Solutions, Reporting, and Analytics.

Five9 is able to integrate with hundreds of third-party applications.

Features:

  • Employee Onboarding
  • Employee Engagement
  • Sales Motivator
  • Lead Management
  • Custom Data Forms
  • Contact Sharing
  • Data Import
  • Data Export
  • Dashboard
  • Contact Management

Features:

  • Email Integration
  • Contact Management
  • API
  • Data Visualization
  • Data Import
  • Data Export
  • Contact Sharing
  • Dashboard
  • External Integrations

Features:

  • Softphone
  • Chat
  • Scheduling
  • Notifications
  • Lead Management
  • Data Import
  • Data Export
  • Contact Management
  • Call Tracking
  • Dashboard
  • External Integrations
  • API
  • Click-to-Dial
  • Call Disposition

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • CTI & Screen Pop

  • Power Dialer

  • IVR (Interactive Voice Response)

  • Progressive Dialer

  • ACD (Automatic Call Distributor)

  • Preview Dialer

  • Skills-Based Routing

  • Web Callback

  • Queue Callback

  • Campaign & List Management

enterprise model - SME

$2.00
1 user(s) / month
Included in plan:
  • team management
  • lead management and backup
  • lead sharing
  • monitoring contact sharing
  • generating sales analytics

Enterprise model - Large enterprise


unlimited user(s) / year
Included in plan:
  • lead management
  • lead sharing
  • monitoring contact sharing
  • sales analytics

Intermediate

$49.00
1 user(s) / month
Included in plan:
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • extensions
  • ring groups
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • agent activity
  • contact activity
  • contact center
  • real time dashboard
  • multi-queue
  • real time dashboard
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations
  • instant number purchasing

Basic

$29.00
1 user(s) / month
Included in plan:
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • extensions
  • ring groups
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • agent activity
  • contact activity
  • contact center overview
  • real time dashboard
  • multi-queue
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations
  • instant number purchasing

Advanced

$99.00
1 user(s) / month
Included in plan:
  • ring groups
  • extensions
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • instant number purchasing
  • agent activity
  • contact activity
  • contact center overview dashboard
  • multi-queue
  • real time dashboard
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations

FAQs:

    Does this service offer an API?
  • Yes. Linkcards API are provided to Large enterprises on demand.

  • What platforms does this service support?
  • Android and IOS.

  • Who are the main user groups of this service?
  • Large enterprise - Financial institutes, insurance sector, Banking sector, IT and telecom sector, freelancers and sales professionals.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there is a personal backend support and guidance for the 1st time users.

  • What are some applications this service is commonly used in tandem with?
  • CRm software such as Salesforce, employee management software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. enterprise model has an Admin dashboard which allows to manage teams and monitor performance from central dashboard.

  • Does this service integrate with any other apps?
  • No, currently it runs independently.

  • What is this service generally used for?
  • Sharing Business cards, scanning paper business cards and lead management.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce Sales Cloud, Microsoft Dynamics CRM, Zendesk, Zoho CRM, Skype for Business, Freshdesk, Velocify, Grow.com, SugarCRM, Logicbox, Salesforce Service Cloud, NetSuite, Bitium, Oracle Service Cloud, Invoca, Calabrio Call Recording Reviews, EducationFolder, PlayVox.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Webinars, Email Support.

  • What is this service generally used for?
  • This service is used as a Contact Center Management software.

  • Who are the main user groups of this service?
  • Main users of Five9 are call centers in SMEs and large enterprises.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a web-based software.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.25k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
156
Followers:

Publisher:

Founded:
-
Based in:
San Ramon
Employees:
501-1000
Likes:
1.99k
Followers:

Other:

Who uses Linkcards
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Nectar Desk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Five9
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English, German, Spanish
Regional Restrictions:
No restrictions.
Back to top