Compare Linkcards vs Nectar Desk vs contactSPACE

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Crozscore:

61%
what is this?
60%
14%
interest falling

Crozscore:

67%
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100%
26%
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Crozscore:

63%
what is this?
21%
interest falling
Linkcards screenshot view 5 more Nectar Desk screenshot view 1 more contactSPACE screenshot

Software Description:

Linkcards - An Instant networking platform for professionals which allows to share digital business cards with anyone and anywhere and connect on any social media platform with a click. Linkcards allows to share basic contact details along with social media profile with anyone and on any platform such as LinkedIn or Twitter. Linkcards helps to scan paper business cards and stores the scanned information in the digital wallet of the app. Create profile and connect anytime with your personal contacts from any device.
Admin dashboard for managing teams, securing 100% leads generated by teams, sharing leads easily among teams and monitoring card shares. Linkcards analytics helps with sales conversions and in employee appraisals.

Software Description:

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.

Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Features:

  • Employee Onboarding
  • Employee Engagement
  • Sales Motivator
  • Lead Management
  • Custom Data Forms
  • Contact Sharing
  • Data Import
  • Data Export
  • Dashboard
  • Contact Management

Features:

  • Email Integration
  • Contact Management
  • API
  • Data Visualization
  • Data Import
  • Data Export
  • Contact Sharing
  • Dashboard
  • External Integrations

Features:

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

enterprise model - SME

$2.00
1 user(s) / month
Included in plan:
  • team management
  • lead management and backup
  • lead sharing
  • monitoring contact sharing
  • generating sales analytics

Enterprise model - Large enterprise


unlimited user(s) / year
Included in plan:
  • lead management
  • lead sharing
  • monitoring contact sharing
  • sales analytics

Intermediate

$49.00
1 user(s) / month
Included in plan:
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • extensions
  • ring groups
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • agent activity
  • contact activity
  • contact center
  • real time dashboard
  • multi-queue
  • real time dashboard
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations
  • instant number purchasing

Basic

$29.00
1 user(s) / month
Included in plan:
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • extensions
  • ring groups
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • agent activity
  • contact activity
  • contact center overview
  • real time dashboard
  • multi-queue
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations
  • instant number purchasing

Advanced

$99.00
1 user(s) / month
Included in plan:
  • ring groups
  • extensions
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • instant number purchasing
  • agent activity
  • contact activity
  • contact center overview dashboard
  • multi-queue
  • real time dashboard
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations

FAQs:

    Does this service offer an API?
  • Yes. Linkcards API are provided to Large enterprises on demand.

  • What platforms does this service support?
  • Android and IOS.

  • Who are the main user groups of this service?
  • Large enterprise - Financial institutes, insurance sector, Banking sector, IT and telecom sector, freelancers and sales professionals.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there is a personal backend support and guidance for the 1st time users.

  • What are some applications this service is commonly used in tandem with?
  • CRm software such as Salesforce, employee management software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. enterprise model has an Admin dashboard which allows to manage teams and monitor performance from central dashboard.

  • Does this service integrate with any other apps?
  • No, currently it runs independently.

  • What is this service generally used for?
  • Sharing Business cards, scanning paper business cards and lead management.

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
225

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
13
Followers:
44

Other:

Who uses Linkcards
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Nectar Desk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English
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