Compare Linkcards vs NewVoiceMedia vs contactSPACE

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Linkcards screenshot view 5 more NewVoiceMedia screenshot view 5 more contactSPACE screenshot

Software Description:

Linkcards - An Instant networking platform for professionals which allows to share digital business cards with anyone and anywhere and connect on any social media platform with a click. Linkcards allows to share basic contact details along with social media profile with anyone and on any platform such as LinkedIn or Twitter. Linkcards helps to scan paper business cards and stores the scanned information in the digital wallet of the app. Create profile and connect anytime with your personal contacts from any device.
Admin dashboard for managing teams, securing 100% leads generated by teams, sharing leads easily among teams and monitoring card shares. Linkcards analytics helps with sales conversions and in employee appraisals.

Software Description:

The platform that is developed by NewVoiceMedia is a cloud-based communication software that empowers sales professionals to make and receive phone calls from Salesforce or Desk.com. This is a unified communication platform that possesses all features of a fully functional call center.

When it comes to information security, NewVoiceMedia offers complete protection of sensitive data, as it is the only cloud contact center provider that is ISO27001 certified and has Level 1 PCI DSS compliance. The main purpose of this solution is to keep existing and gain new customers by providing them exceptional customer experience, which is particularly useful for SMEs and startups.

NewVoiceMedia's platform integrates with Salesforce Service Cloud®, adding valuable Salesforce data to improve the performance of sales and service representatives. Customer-related calls, emails, and social media posts are being prioritized and forwarded to the agent that can process them with most accuracy and efficiency.

Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Features:

  • Employee Onboarding
  • Employee Engagement
  • Sales Motivator
  • Lead Management
  • Custom Data Forms
  • Contact Sharing
  • Data Import
  • Data Export
  • Dashboard
  • Contact Management

Features:

  • Notifications
  • Contact Management
  • Data Visualization
  • API
  • Dashboard
  • Call Recording
  • Call Tracking
  • Softphone
  • Click-to-Dial
  • External Integrations

Features:

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

enterprise model - SME

$2.00
1 user(s) / month
Included in plan:
  • team management
  • lead management and backup
  • lead sharing
  • monitoring contact sharing
  • generating sales analytics

Enterprise model - Large enterprise


unlimited user(s) / year
Included in plan:
  • lead management
  • lead sharing
  • monitoring contact sharing
  • sales analytics

FAQs:

    Does this service offer an API?
  • Yes. Linkcards API are provided to Large enterprises on demand.

  • What platforms does this service support?
  • Android and IOS.

  • Who are the main user groups of this service?
  • Large enterprise - Financial institutes, insurance sector, Banking sector, IT and telecom sector, freelancers and sales professionals.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there is a personal backend support and guidance for the 1st time users.

  • What are some applications this service is commonly used in tandem with?
  • CRm software such as Salesforce, employee management software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. enterprise model has an Admin dashboard which allows to manage teams and monitor performance from central dashboard.

  • Does this service integrate with any other apps?
  • No, currently it runs independently.

  • What is this service generally used for?
  • Sharing Business cards, scanning paper business cards and lead management.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Online Support, Phone Support, Video Tutorials, and Online Guides.

  • Does this service offer an API?
  • Yes, it offers an API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • The main users of NewVoiceMedia are SMEs, startups, and agencies.

  • What is this service generally used for?
  • This service is generally used as Salesforce-integrated cloud contact center.

  • What platforms does this service support?
  • This is a cloud-based service.

  • Does this service integrate with any other apps?
  • NewVoiceMedia integrates with Salesforce and Desk.com.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Salesforce Sales Cloud.

FAQs:

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
225

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
27.1k

Publisher:

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
13
Followers:
44

Other:

Who uses Linkcards
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses NewVoiceMedia
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
German, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English
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