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LifeRay screenshot view 1 more MindTouch screenshot view 1 more Cookie Control screenshot

About LifeRay

Liferay helps companies build and connect targeted digital experiences across web, mobile, social, and in-store. Users can make the most of its technology to arrange personalized customer experiences and to support a deeper understanding their audience.

This is an out-of-the-box solution, mainly for its open-source portal framework, flexibility, and ability to integrate with users' existing backend systems. LifeRay has its own marketplace, where developers can contribute their ideas to the community. When it comes to deployment, there are cloud-based, installed, and virtual server environment options available.

The main features that make this platform stand out are experience and business models that can be created on the same platform, the whole customer journey unification, and connection of all user's audiences. All this makes LifeRay one of the best Enterprise-Ready Portal Solutions on market.

About MindTouch

MindTouch offers an enterprise-grade, AI-powered knowledge management platform that includes functionality for customer self-service, agent assistance and departmental knowledge.

Designed for large organizations, MindTouch is highly scalable and reliable, providing unmatched content personalization to ensure contact center agents always have the answers they need.

Unlike other vendors, MindTouch content can also be made available directly to your customers through our knowledge portal or through Google searches, giving you a customer self-service tool to drive down contact center volumes and improve the customer experience. Onboard agents faster, close more cases, reduce call volume and reduce agent turnover, all by putting the answers customers and agents need right at their fingertips.

About Cookie Control

The Original, Universal Solution For Cookie Compliance Updated To Meet GDPR Requirements.

With an elegant user-interface that compliments the look and feel of your site, Cookie Control is a mechanism for controlling user consent and the use of cookies. Trusted by thousands of organizations, and seen by millions of users each day; the solution presents clear information to the users on how their behavior is to be tracked and offers simple, intuitive controls for explicitly granting, and revoking consent.

Apart from the stand-alone version of the tool, we offer plugins for Wordpress, Joomla, Drupal.

Features:

  • Explicit Consent Model
  • Customisable Cookie Categories
  • Third Party Opt Out Support
  • GDPR Compliance
  • Flexible API
  • Configurations
  • Branding
  • Unlimited subdomains support
  • Geolocation
  • Multilingual
  • Fast support
  • Secure and seamless cloud hosting

Business Benefits:

  • Clear and transparent privacy information to your website visitors
  • Unified website cookies' management
  • Easy to install, configure and use
  • Target only the users you need to acquire consent from by using the Geolocation feature

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Report & Compliance
  • Audit Management
  • Risk Assessment
  • Incident Management
  • Policy Management
  • Threat Detection
  • Dashboards
  • Status Notifications

Summary

  • Approval Process Control

  • Has featureAudience Targeting

  • Audit

  • Blogs

  • Categories & Tags

  • Has featureDocuments & Media Library

  • Forums/Message Boards

  • Geolocation

  • Inline Image Editor

  • Responsive Themes

Summary

  • Knowledge Base

  • Real-Time Updates

  • Customizable Functionality

  • Search Functionality

  • Indexing

  • Visitor Tracking

  • Third Party Integration

  • Self-Service Features

  • Self-Learning

  • Multiple Format Support

Summary

    No key features associated with this application.

Pricing

Community edition

Free
Included in plan:
  • GDPR Compliance
  • Configuration/Styling
  • Explicit Consent Model
  • Customisable Cookie Categories
  • Third Party Opt Out Support
  • Support
  • Flexible API

Pro Edition

$54.00
1 user(s) / month
Included in plan:
  • GDPR Compliance
  • Configuration/Styling
  • Explicit Consent Model
  • Customisable Cookie Categories
  • Third Party Opt Out Support
  • Personal one-to-one and Community Support
  • Flexible API
  • Unlimited Subdomain Support
  • Multilingual
  • Geolocation Targeting
  • Custom Branding

Multi-site Pro Edition

$275.00
1 user(s) / month
Included in plan:
  • GDPR Compliance
  • Configuration/Styling
  • Explicit Consent Model
  • Customisable Cookie Categories
  • Third Party Opt Out Support
  • Personal one-to-one and Community Support
  • Flexible API
  • Support for up to 10 domains with Unlimited Subdomains
  • Multilingual
  • Geolocation Targeting
  • Custom Branding

FAQs

    Who are the main user groups of this service?
  • Main users of LifeRay are enterprise-level organizations.

  • What platforms does this service support?
  • Deployments: cloud-based, installed-Windows, installed-Mac.

  • Does this service integrate with any other apps?
  • LifeRay integrates with CRM, ERP, and social media platforms.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes, it offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Community, 24-Hour Phone Support.

  • What is this service generally used for?
  • This is a Digital Experience Platform.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations available: Salesforce Service Cloud, Salesforce Community Cloud, Google Analytics, Zendesk, SAP Hybris, Microsoft Dynamics CRM, Single Sign-On (SAML 2.0), Salesforce Sales Cloud, Facebook, Twitter, LinkedIn, Google+, Contextual Help, SAP Cloud for Customer.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Phone, Live Chat, Email, AQ/Knowledgebase, Video Tutorials / Webinar, On-Site.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with SAP and SalesForce.

  • What is this service generally used for?
  • This service is used as a product knowledge management solution.

  • What platforms does this service support?
  • This is a web-based application.

  • Who are the main user groups of this service?
  • Main users of MindTouch are Large Enterprises, Mid Size Business, Public Administrations, and Small Business.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • We offer detailed and comprehensive documentation and examples which help to install and configure the tool according to your needs.

    • Cookie Control Community edition includes active Community support
    • Cookie Control Pro and Multi-site Pro editions include Helpdesk personal one-to-one support as well as active Community support
  • What is this service generally used for?
  • Cookie Control is a GDPR compliant tool used for communicating your website's cookies activity to your visitors in a clear and transparent way. It is a tool to assist you in acquiring user consent on how you can use their personal information efficiently.

  • What are some applications this service is commonly used in tandem with?
  • Websites, Google Tag Manager and Content Management Systems.

  • Does this service integrate with any other apps?
  • Cookie Control has a flexible API to connect with any third-party application.

  • Does this service offer multi-user capability (e.g. teams)?
  • There is no limitation to the number of users who can use the service.

  • What platforms does this service support?
  • Cookie Control can be installed on any platform except native app ones. It is a JS module that can run on any website and it is technology independent. We also offer plugins for Wordpress, Joomla and Drupal.

  • Does this service offer an API?
  • Yes, Cookie Control offers a flexible API.

  • Who are the main user groups of this service?
  • Marketing professionals, IT admins, Website admins, Web developers, Data Protection Officers, Compliance professionals, GDPR professionals, Website development agencies, Marketing agencies, Advertising agencies, Advertising professionals

Vendor Information

Founded:
-
Based in:
Diamond Bar
Employees:
501-1000
Likes:
Followers:
9.96k

Vendor Information

Founded:
-
Based in:
San Diego
Employees:
51-200
Likes:
Followers:
5.96k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses LifeRay
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, German, Spanish, French, Italian, Portuguese, Chinese, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses MindTouch
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Regional Restrictions:
No restrictions.

Other

Who uses Cookie Control
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
English
Regional Restrictions:
This service works for all geographic areas and the user interface can be translated to any language apart from the RTL ones.
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