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 219 ratings Work Order
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About Less Paper Co.

Less Paper Co. creates custom-built field service management, work order management and scheduling systems to help field service businesses become more efficient in the office and the field. Because we custom build every system to each specific clients needs we can offer all of the features that you want and need in a work order system - including custom features that our competitors can't.

--Benefits--

Increase efficiency both in the office and in the field. Our work order management systems are built to increase efficiency for your entire team by automating many of your daily processes.

  • Create, schedule & dispatch work orders with ease.
  • Fill out digital work orders in the field and collect payments on site.
  • Keep track of work orders across statuses from start to finish.
  • Know when parts are ordered and when they arrive.
  • Reporting & notification tools to keep you in the loop.

Get job information anytime, anywhere and from any device. With access to your work order management system from any device your office and field staff will always be up to date on open jobs.

  • View customer location information including map & Google Street View.
  • One-tap calling, texting & navigation.
  • View work order information and history for that work order and the customer while on site.
  • Easy access to parts availability & pricing with inventory management integration.

  • Increase productivity with office & management features. Use our work order management systems to increase productivity with office & management tools at your disposal.*

  • Integrated voicemail systems with automatic dispatching of emergency calls.

  • Notifications as techs check in & out of jobs.

  • Instant access to work orders as they're filled out and completed.

  • Set up appointment reminders via email & text to customers.

  • SMS with customers for scheduling and notifications.

--Details--

We specialize in providing custom-built work order management systems, inventory management systems and scheduling systems for businesses like yours.

We're customizable.

All of the features we offer can be customized to look and work exactly how you want it to. Because all of our systems are created 100% custom to the needs of your business you can rest assured knowing that your final product will be exactly what you're looking for in a work order management system.

We're mobile.

All of our systems are web apps with responsive designs so that your staff can access our systems from anywhere they need to. Connect to us from any PC, laptop, tablet or smart phone with a modern web browser and get the exact same experience no matter which device you are currently using.

We're expandable.

With the customized nature of our work order management systems we have the unique ability to grow at the same rate your business does. Add features or make changes as you need them with no additional fees. We don't limit the use of your system as you grow and expand. We grow with you.

About LiveChat

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

About UpKeep

UpKeep allows users to snap a picture of a broken piece of equipment, create a work order, and send it off to their technician for repair - all from a mobile device. UpKeep is perfect for facility, property, restaurant, and manufacturing managers looking to improve communication by enabling real-time status updates for your team. It is a modern, intuitive, and customizable CMMS that is proven to expedite workflow processes.

  • Add co-workers and easily assign work orders to different users
  • ­Create, update, and check status of work orders
  • Manage a history of your assets
  • Receive notifications to your phone and email
  • Organize reports
  • Enable UPC Label scanning
  • Develop assets and assign work orders to assets
  • Sync across all devices you own
  • Web application available for use on any device
  • Create preventative and scheduled maintenance
  • Customize work orders using form items

Upkeep is the only mobile­ first Enterprise Asset Management (EAM)/Computerized Maintenance Management System (CMMS) tool in the market. While traditional EAM software relies on written forms and manual input, UpKeep revolutionizes the enterprise sector with an intuitive user experience. We hope to empower businesses with the full potential of the mobile device — saving time, costs, and stress.

UpKeep is ideal for maintenance crews who constantly work at different sites. With UpKeep, technicians can spend more time in the field and less time retyping data or traveling between locations — thus resulting in higher quality data, more thorough analysis, and more robust asset evaluation.

Businesses that UpKeep empowers

  • Facilities Management
  • Property Management
  • Manufacturing
  • Hospitality
  • Schools
  • And more!

You can download and use UpKeep free of charge on our demo plan without a credit card. Continued use will require a paid subscription.

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Calendar Management
  • Customer Management
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking

Summary

  • 100% Custom-Built For Each Individual Client

  • Signature Capture

  • Photo/Video/Document Upload

  • Calendar-Based Scheduling

  • Dispatching

  • Inventory Management

  • Customer Management

  • PDF Generation / Export

  • Track Work Orders Across Statuses

  • Integrated Payment Processing

Summary

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary

  • Mobile First Maintenance Management - Assign Work Orders to Your Team

Pricing

Enterprise

$500.00
unlimited user(s) / month
Included in plan:
  • Unlimited users.
  • Includes up to 10 development hours per month.

Small Business

$30.00
1 user(s) / month
Included in plan:
  • Minimum 5 users. Each additional user $10/mo.
  • Includes up to 2 development hours per month.

Pricing

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 14-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

FAQs

    Does this service offer guides, tutorials and or customer support?
  • We offer live training via phone and online screen-sharing software or training videos for free. For in-person training charges may apply depending where you are located.

    We offer 24x7 email customer support and weekday telephone support.

  • Does this service integrate with any other apps?
  • Being completely customized to each of our clients we can integrate with any service that is internet-connected and has an API including Quickbooks Online, QuickBooks Desktop and inventory tracking software.

  • What platforms does this service support?
  • Our systems are completely web-based allowing us to provide as much customization as possible to each of our individual clients. Another benefit of this is that our systems can be used from any device with a modern web browser and have the exact same experience across all devices.

    Your systems will also always be up to date without having to worry about updating devices.

  • What is this service generally used for?
  • Field service management systems are used to help businesses increase productivity in and out of the office by automating many of their daily tasks while working with work orders. From creation of the work order through scheduling, dispatching, filling it out and keep track of parts a field service management system can help your staff become much more productive.

  • Who are the main user groups of this service?
  • Field service, construction and maintenance businesses can particularly utilize a work order management system. Other businesses that Less Paper Co. can be suited for are: auto repair shops, towing services, computer/tech repair shops, delivery businesses and more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes - our systems can be used by entire teams and multiple users with different administrative levels.

  • Does this service offer an API?
  • We can create an API for your custom system to integrate it with any of the other systems and services you use.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Vendor Information

Founded:
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Based in:
Wroclaw
Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.13k

Other

Who uses Less Paper Co.
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other

Who uses UpKeep
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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