Compare Less Paper Co. vs Ramco EAM vs LiveChat

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Less Paper Co. screenshot view 4 more Ramco EAM screenshot LiveChat screenshot view 2 more

Software Description:

Less Paper Co. creates custom work order management systems, digital work order systems and CMMS systems for field service businesses.

Our goal is to help small businesses increase efficiency and productivity both in and out of the field by automating many of their daily tasks through the use of a custom work order management system.

Because we're 100% custom-built to the needs of each of our individual clients we can't list all features here but some of our most requested features are:

  • Create, schedule and dispatch work orders.
  • Track work orders across multiple statuses from start to finish.
  • Dynamic digital work orders.
  • Signature capture.
  • Photo/Video/Document upload to work order.
  • Calendar-based scheduling.
  • On-call scheduling.
  • Multiple form types.
  • Automatic labor & parts calculations.
  • Customer management.
  • Line item management.
  • Integrated auto answering service features/voice mail system.
  • Integrated payment processing.

Screenshots shown are just an example of one of our systems. Because we're completely custom built your system can be as close to or as far from the screenshots as you'd like.

Software Description:

Ramco offers post-modern and comprehensive Asset Management software on cloud integrated with financials & HCM in a unified platform. Ramco EAM on Cloud addresses the needs of mid to large-sized Asset Intensive industries across Utilities, Manufacturing, Infrastructure, logistics etc. It enables enterprises to effectively manage the complete asset life-cycle like Asset Planning, Acquisition, Installation, Operation, Maintenance & Disposal.

Ramco EAM on Cloud’s unique offering encompasses but not limited to

• Complete control over capital assets from commissioning till disposal

• GIS Integration and mobile tracking for on-ground engineers

• 360° real-time visibility of assets

• Power of Optimization with Ramco iPO for predictive maintenance

Ramco EAM on Cloud is scalable and can be deployed on cloud or on-premise. It supports integration with most of the existing ERP, HR, Financial business applications. It is ideal for Asset intensive industries across utilities, infrastructure, logistics, manufacturing etc. looking for a comprehensive new-age system that can manage their complete asset life cycle.

Ramco is a fast growing cloud enterprise software player disrupting the market with its multi-tenanted cloud and mobile-based enterprise software in the area of HCM and Global Payroll, Time & Attendance, ERP, Asset Management, Logistics and M&E MRO for Aviation. Ramco is a trusted cloud technology provider for 1000+ customers empowering 150,000+ end users globally.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Features:

  • Travel Management
  • Project Management
  • Lead Management
  • Contact Management
  • Data Export
  • External Integrations
  • Inventory Tracking
  • Notifications
  • Customer Management
  • Scheduling
  • Dashboard
  • Calendar Management
  • Supplier Management
  • Multi-User
  • API
  • Data Import
  • Data Visualization

Features:

  • Customer Management
  • Scheduling
  • Dashboard
  • Calendar Management
  • Supplier Management
  • Inventory Tracking
  • Data Visualization
  • Notifications
  • External Integrations
  • Data Export
  • API
  • Data Import
  • 2-Factor Authentication
  • Project Management
  • Multi-User

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Summary:

  • 100% Custom-Built For Each Individual Client

  • Signature Capture

  • Photo/Video/Document Upload

  • Calendar-Based Scheduling

  • Dispatching

  • Inventory Management

  • Customer Management

  • PDF Generation / Export

  • Track Work Orders Across Statuses

  • Integrated Payment Processing

Summary:

  • Complete control over capital assets from commissioning till disposal

  • GIS Integration and mobile tracking for on-ground engineers

  • 360° real-time visibility of assets

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Small Business

$30.00
1 user(s) / month
Included in plan:
  • Minimum 5 users. Each additional user $10/mo.
  • Includes up to 3 development hours per month.

Enterprise

$500.00
unlimited user(s) / month
Included in plan:
  • Unlimited users.
  • Includes up to 10 development hours per month.

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We offer live training via phone and online screen-sharing software for free. For in-person training charges may apply depending where you are located.

    We offer 24x7 email customer support and weekday telephone support.

  • What is this service generally used for?
  • Work order management systems are used to help businesses increase productivity in and out of the office by automating many of their daily tasks while working with work orders. From creation of the work order through scheduling, dispatching, filling it out and keep track of parts a work order management system can help your staff become much more productive.

  • What platforms does this service support?
  • Our systems are completely web-based allowing us to provide as much customization as possible to each of our individual clients. Another benefit of this is that our systems can be used from any device with a modern web browser and have the exact same experience across all devices.

    Your systems will also always be up to date without having to worry about updating devices.

  • Does this service integrate with any other apps?
  • Being completely customized to each of our clients we can integrate with any service that is internet-connected and has an API including Quickbooks Online and inventory tracking software.

  • Who are the main user groups of this service?
  • Field service, construction and maintenance businesses can particularly utilize a work order management system. Other businesses that Less Paper Co. can be suited for are: auto repair shops, towing services, computer/tech repair shops, delivery businesses and more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes - our systems can be used by entire teams and multiple users with different administrative levels.

  • Does this service offer an API?
  • We can create an API for your custom system to integrate it with any of the other systems and services you use.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Ramco provides L1 support over call, emails and through the web while L2 and L3 support based on the criticality of the issue are addressed by the Support team closest to the customer location.
    Online and Demo instances are shared for training users on the application. Depending on the learner's choice, training is delivered through Instructor-led classroom training, Instructor-led virtual classroom training and Webinar.

  • Does this service integrate with any other apps?
  • Ramco EAM on Cloud integrates with most of the existing ERP/HR/Financial business applications.

  • Who are the main user groups of this service?
  • Ramco EAM on Cloud is used by mid to large-sized Asset Intensive industries across Utilities, Manufacturing, Infrastructure, logistics etc.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

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Publisher:

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Wroclaw
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Other:

Who uses Less Paper Co.
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Ramco EAM
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.
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