Less Paper Co. creates custom-built field service management, work order management and scheduling systems to help field service businesses become more efficient in the office and the field. Because we custom build every system to each specific clients needs we can offer all of the features that you want and need in a work order system - including custom features that our competitors can't.
Increase efficiency both in the office and in the field. Our work order management systems are built to increase efficiency for your entire team by automating many of your daily processes.
Create, schedule & dispatch work orders with ease.
Fill out digital work orders in the field and collect payments on site.
Keep track of work orders across statuses from start to finish.
Know when parts are ordered and when they arrive.
Reporting & notification tools to keep you in the loop.
Get job information anytime, anywhere and from any device. With access to your work order management system from any device your office and field staff will always be up to date on open jobs.
View customer location information including map & Google Street View.
One-tap calling, texting & navigation.
View work order information and history for that work order and the customer while on site.
Easy access to parts availability & pricing with inventory management integration.
Increase productivity with office & management features. Use our work order management systems to increase productivity with office & management tools at your disposal.*
Integrated voicemail systems with automatic dispatching of emergency calls.
Notifications as techs check in & out of jobs.
Instant access to work orders as they're filled out and completed.
Set up appointment reminders via email & text to customers.
SMS with customers for scheduling and notifications.
We specialize in providing custom-built work order management systems, inventory management systems and scheduling systems for businesses like yours.
All of the features we offer can be customized to look and work exactly how you want it to. Because all of our systems are created 100% custom to the needs of your business you can rest assured knowing that your final product will be exactly what you're looking for in a work order management system.
All of our systems are web apps with responsive designs so that your staff can access our systems from anywhere they need to. Connect to us from any PC, laptop, tablet or smart phone with a modern web browser and get the exact same experience no matter which device you are currently using.
With the customized nature of our work order management systems we have the unique ability to grow at the same rate your business does. Add features or make changes as you need them with no additional fees. We don't limit the use of your system as you grow and expand. We grow with you.
Use the strategic plan section of the software for planning and development - set goals and metrics, create initiatives or projects and define milestones. This allows you to track activities and results with ease.
Use the task board to track activities and implementation: Create tasks and milestones, add deliverables and delegate them to team members.
The Navigator (on the left side) shows the status and progress of initiatives / projects and milestones. In the details pane (on the right) more information, such as estimated arrival, the progress percentage and velocity are displayed.
The most important tasks are displayed in the daily schedule of the task board. So each party knows what he / she should do next to achieve the pre-defined goals.
Our leading Asset Tracking Software enables you to manage assets and their maintenance schedules, track work orders and POs, and draft custom alerts for greater control. EZOfficeInventory comes with a mobile app to scan QR Code and Barcode labels and manage service tickets on the go. Historical data and actionable reports make this a must have for all your asset management needs. We're also integrated with Zendesk, Salesforce, ADFS and more. Try us out for free with a 15 day trial!
Batch Permissions & Access
General Account Ledger
Password & Access Management
100% Custom-Built For Each Individual Client
PDF Generation / Export
Track Work Orders Across Statuses
Integrated Payment Processing
Monitoring: control activities and results on your way to success
Realization: create the necessary work packets
Alignment: have regular planning meetings and retrospective analysis sessions
Lower costs by optimizing maintenance
Track and manage Maintenance events
Reduce equipment downtime
Schedule services well in advance to reduce equipment breakdowns and idle times
Track service vendor costs to map out a cost-effective maintenance routine
Customizable alerts ensure services are flagged up in advance. This increases accountability and lowers the time to resolution on maintenance.
The service triage feature automates maintenance after checkin, improving asset productivity and reducing Mean Time Between Failures (MTBF).
Use our CMMS software to set recurring services at regular intervals, ensuring effortless compliance with health and safety regulations.
Manage service tickets for a detailed maintenance history. Include details about servicing vendors and costs to improve repair decisions.
unlimited user(s) / month
Included in plan:
Includes up to 10 development hours per month.
1 user(s) / month
Included in plan:
Minimum 5 users. Each additional user $10/mo.
Includes up to 2 development hours per month.
Starting from: $15.00/month
Credit card required: No
1-9 Users: 279.00 € / User / Year
10-49 Users: 199.00 € / User / Year
50+ Users: 169.00 € / User / Year
Does this service offer guides, tutorials and or customer support?
We offer live training via phone and online screen-sharing software or training videos for free. For in-person training charges may apply depending where you are located.
We offer 24x7 email customer support and weekday telephone support.
Does this service integrate with any other apps?
Being completely customized to each of our clients we can integrate with any service that is internet-connected and has an API including Quickbooks Online, QuickBooks Desktop and inventory tracking software.
What platforms does this service support?
Our systems are completely web-based allowing us to provide as much customization as possible to each of our individual clients. Another benefit of this is that our systems can be used from any device with a modern web browser and have the exact same experience across all devices.
Your systems will also always be up to date without having to worry about updating devices.
What is this service generally used for?
Field service management systems are used to help businesses increase productivity in and out of the office by automating many of their daily tasks while working with work orders. From creation of the work order through scheduling, dispatching, filling it out and keep track of parts a field service management system can help your staff become much more productive.
Who are the main user groups of this service?
Field service, construction and maintenance businesses can particularly utilize a work order management system. Other businesses that Less Paper Co. can be suited for are: auto repair shops, towing services, computer/tech repair shops, delivery businesses and more.
Does this service offer multi-user capability (e.g. teams)?
Yes - our systems can be used by entire teams and multiple users with different administrative levels.
Does this service offer an API?
We can create an API for your custom system to integrate it with any of the other systems and services you use.