Compare LegalTrek vs LiveChat vs Everlaw

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Crozscore:

39%
what is this?
49%
interest falling

Crozscore:

93%
what is this?
100%
52%
no significant changes

Crozscore:

68%
what is this?
50%
interest falling
LegalTrek screenshot view 2 more LiveChat screenshot view 2 more Everlaw screenshot view 3 more

Software Description:

Servicing lawyers from the East Coast to Asia-Pacific and from South Africa to Norway, LegalTrek is leader in practice management for boutique and mid-sized corporate law firms.Whether in the Cloud or installed on your premise, LegalTrek is designed to set you ahead of the competition and delight even your most sophisticated corporate clientele.You no longer need to put up with administration slowness or mundane tasks. LegalTrek saves your time for what really matters - serving your clients and earning new business while increasing profits.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Software Description:

Everlaw believes that legal teams deserve the most cutting-edge technology. Our team of top Silicon Valley engineers is on a mission to replace antiquated, clunky, on-premise software with an integrated, elegant platform for litigating a case from discovery to the courtroom. Everlaw delivers a revolutionary experience through blink-speed search, an intuitive user interface, real-time collaboration, accessible predictive coding, and robust case-building tools.

With Everlaw, Don’t settle. Win.

Features:

  • Billing/Invoicing
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Task Scheduling/Tracking
  • Timesheets

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Features:

  • 2-Factor Authentication
  • Dashboard
  • Multi-User
  • Notifications
  • Password & Access Management
  • Data Export
  • File Sharing
  • Data Import
  • Email Integration
  • History/Version Control

Summary:

  • Automatic Invoicing and Transparent Work Reports.

  • Alternative Fee Arrangements.

  • Complete Permissions and Visibility Control.

  • Comprehensive Reporting and Matter Management.

  • Simple Time Tracking.

  • Accurate Billing.

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $39.00/month
  • Credit card required: N/A
  • Starting from 39$ user/month.

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 5 plans to choose from:

    • Starter - $16/seat/month
    • Regular - $30/seat/month
    • Team - $33/seat/month + 30-day free trial
    • Enterprise - $50/seat/month
    • Enterprise Plus - $149/seat/month

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support? (e.g. native mobile apps)
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
781
Followers:
20.9k

Publisher:

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
41.9k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.45k

Other:

Who uses LegalTrek
  • Personal
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Bulgarian, German, English, Macedonian, Serbian
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses Everlaw
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Regional Restrictions:
No restrictions.
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