Compare LegalTrek vs LiveChat vs Amberlo

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LegalTrek

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 688 ratings Customer Chat

Amberlo

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About LegalTrek

Servicing lawyers from the East Coast to Asia-Pacific and from South Africa to Norway, LegalTrek is leader in practice management for boutique and mid-sized corporate law firms.Whether in the Cloud or installed on your premise, LegalTrek is designed to set you ahead of the competition and delight even your most sophisticated corporate clientele.You no longer need to put up with administration slowness or mundane tasks. LegalTrek saves your time for what really matters - serving your clients and earning new business while increasing profits.

About LiveChat

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

About Amberlo

Lawyers use Amberlo to improve billing and organise daily work more efficiently.

Efficient and easy to use

Over the years we discovered that lawyers are losing up to 30% billable time due to ineffective time tracking and lack of proper tools for organising daily work. Amberlo enables precise time tracking. Integrated time accounting links timesheets with clients, matters or documents and applies agreed hourly rates to the timesheets automatically so invoices can be issued just with a few clicks.

Secure and always available

Amberlo is hosted in secure data center provided by Amazon - the largest cloud computing company in the world. Therefore we ensure 24/7 system availability. All network traffic between you and Amberlo servers is secured using SSL encryption which ensure that only authorised users have access to the data.

Amberlo is web-based solution. It requirese a browser and internet connection to access all the information at any time, from anywhere and on any device. It works with all modern browsers and devices including personal computers, tablets and smartphones.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling

Summary

  • Automatic Invoicing and Transparent Work Reports.

  • Alternative Fee Arrangements.

  • Complete Permissions and Visibility Control.

  • Comprehensive Reporting and Matter Management.

  • Simple Time Tracking.

  • Accurate Billing.

Summary

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary

  • Spend less than 2 minutes to register, login and start working. No special training required

  • Get 360 degree overview of your and your teams activities

  • Use team calendar to schedule tasks and meetings for you and your team

  • Issue invoices for your clients with a few clicks

  • Easily track time spent working on matters and consulting your clients

Pricing

  • Starting from: $39.00/month
  • Credit card required: N/A
  • Starting from 39$ user/month.

Pricing

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 14-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

Pricing

GROW

$25.00
25 EUR/user/month (when paid annually). 30 EUR/user/month when paid monthly.
Included in plan:
  • Unlimited Invoices & Matters, Document storage – 5 GB CRM, Case Management, Legal Calendar, Time & Expense Tracking, Billing, Performance Tracking, Reporting, Mobile app for iOS/Android

PREMIUM

$35.00
35 EUR/user/month (when paid annually). 40 EUR/user/month when paid monthly
Included in plan:
  • Everything from our GROW subscription, plus... Unlimited Document Storage, Data Access Permissions, Email Managemen, Priority Support, Document Automation, Advanced Matter Budgets, Advanced Performance Tracking, Trust Accounting

ELITE

$55.00
55 EUR/user/month (when paid annually). 70 EUR/user/month when paid monthly
Included in plan:
  • Everything from our PREMIUM subscription, plus... Your Brand, Custom Integrations, Private Cloud Deployment, Onsite training

FAQs

    No FAQs associated with this application.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs

    What is this service generally used for?
  • Amberlo is used for planning activities for different matters (projects) and customers, logging and tracking time spent on the projects, issuing invoices and tracking payments. Also you can manage documents related with your projects with support for document versioning.

  • Who are the main user groups of this service?
  • Amberlo was built for lawyers and most of our customers are law firms. But it also fits any solo professionals and small teams which provide consulting services, have multiple customers and projects and need simple planning, time tracking, cost tracking and billing solution.

  • Does this service offer multi-user capability (e.g. teams)?
  • Amberlo is built for legal teams. We offer a team calendar, time tracking, notes, task management, document management, email integration, and performance tracking.

  • Does this service offer guides, tutorials and or customer support?
  • Currently, we provide support by email and phone.
    We will answer your phone calls MON-FRI 8:00 AM-6:00 PM (GMT+2)

  • What platforms does this service support?
  • Amberlo is a web-based software and runs on most modern browsers on desktops, tablets, and mobile phones.

  • Does this service offer an API?
  • Amberlo is built on Web Services which can be used for integrating third party software. If you are interested in more details please contact us.

  • What are some applications this service is commonly used in tandem with?
  • Amberlo is commonly used together with email and office applications.

  • Does this service integrate with any other apps?
  • Amberlo integrates with Google Calendar, Office365, Gmail

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
96

Other

Who uses LegalTrek
  • Personal
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Bulgarian, German, English, Macedonian, Serbian
Regional Restrictions:
No restrictions.

Other

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other

Who uses Amberlo
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Lithuanian, French, Portuguese
Regional Restrictions:
No restrictions.
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