Compare Lansweeper vs Vision Helpdesk vs Swift

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Crozscore:

90%
what is this?
95%
40%
interest rising

Crozscore:

81%
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92%
34%
interest falling

Crozscore:

58%
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25%
interest falling
Lansweeper screenshot view 5 more Vision Helpdesk screenshot view 2 more Swift screenshot view 1 more

Software Description:

Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. A wealth of information on hardware as well as software is scanned and available for reporting.

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Centralize all communication and integrate IT asset management with the Lansweeper Help Desk. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

SwiftHCM provides a complete performance and learning management system that empowers corporates, training providers, educational institutes, and subject matter experts to achieve their training objectives efficiently.

With a decade of experience in eLearning industry, we understand the hassles in online training. That’s why we have carefully crafted an intuitive and easy-to-use learning platform keeping your business needs and learners in mind.

It is a one-stop-shop training management solution that helps you create, deliver, teach and sell your online training courses with ease, saving your time and money.

Primary features include:

  • Learning Management System (LMS)
  • Bug Tracker Administration
  • Self-Assessment Module

Learning Management System:
Our LMS provides a comprehensive set of features which allows Businesses, Individuals and Educators/Trainers to CREATE, MANAGE and SELL their online training courses at convenience. The intuitive learning platform allows you to create and manage courses, enroll users and analyze their training needs.

Bug Tracking system:
SwiftHCM is equipped with an easy-to-use Bug Tracking system to help you manage the tickets. Log and track bugs by project, incident number, user, status and severity at ease. Keep your team members notified of bugs automatically and track till closed. Get a consolidated view of incident details.

Self-Assessment portal:
Our exceptional Self-Assessment portal enables you to evaluate and analyze learner’s progress and performance. It provides a powerful platform to create and manage online assignments/exams linked with your training. With our easy-to-use online assessment tool, you can track individual achievements.

Features:

  • Calendar Management
  • API
  • External Integrations
  • Anti-Virus
  • Data Visualization
  • Inventory Tracking
  • Data Export
  • Data Import
  • Email Integration
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Employee Onboarding
  • Project Management
  • Analytics
  • Dashboard
  • Data Visualization
  • Video Courses
  • Personal Learning
  • Multi-User
  • Corporate/Business
  • Employee Training
  • SCORM

Summary:

  • Scan computers without having to deploy agents

  • Find all computers and devices in your network

  • Discover network devices

  • Find software installed in your network

  • Remotely make changes to scanned computers

  • Centralize all help desk communication

  • Scan multiple domains and Organizational Units

  • Scan and view SNMP device information

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

    No key features associated with this application.

Free

Free
Included in plan:
  • Admin & Learner Dashboard
  • User Enrollment
  • Online Support 24/7
  • Bug Tracking System
  • 10 Active Users
  • 5 Active Courses
  • 5 Analytical Reports
  • 1 Admin Accounts

Basic

$29.00
20 user(s) / month
Included in plan:
  • Admin & Learner Dashboard
  • User Enrollment
  • Online Support 24/7
  • Bug Tracking System
  • 20 Active Users
  • 10 Active Courses
  • 7 Analytical Reports
  • 3 Admin Accounts

Standard

$49.00
30 user(s) / month
Included in plan:
  • Admin & Learner Dashboard
  • User Enrollment
  • Online Support 24/7
  • Bug Tracking System
  • 35 Active Users
  • 15 Active Courses
  • 7 Analytical Reports
  • 5 Admin Accounts
  • Subdomain

FAQs:

    Does this service integrate with any other apps?
  • If you install the Lansweeper database under the SQL Server database server, it is technically open to external interfaces.

  • Does this service offer an API?
  • Yes, a Help Desk API.

  • Does this service offer guides, tutorials and or customer support?
  • Free trial, Online knowledge base & Customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • System Administrators, IT Administrators, IT Managers.

  • What is this service generally used for?
  • Asset Management, Network Management, Network Inventory, Software Deployment, Help Desk & Ticketing.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    What is this service generally used for?
  • Training
    Project Management
    Self Assesments

  • Who are the main user groups of this service?
  • SwiftHCM provides a complete performance and learning management system that empowers:
    Corporates
    Training providers
    Educational institutes
    Subject matter experts

  • What platforms does this service support?
  • Swift HCM is a web-based Human Capital Management Solution

  • Does this service integrate with any other apps?
  • No

  • Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Swift HCM offers Multi-user capability based on subscription model and Free subscription offers 10 users.

  • Does this service offer guides, tutorials and or customer support?
  • Swift HCM offers online support

Publisher:

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Publisher:

Founded:
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Based in:
Nasik
Employees:
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Likes:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Lansweeper
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Dutch, Russian, Portuguese, Polish, Turkish, Italian, French, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Swift
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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