Compare Lansweeper vs SynCommerce vs Freshdesk

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Crozscore:

90%
what is this?
95%
40%
interest falling

Crozscore:

61%
what is this?
34%
interest falling

Crozscore:

85%
what is this?
79%
58%
no significant changes
Lansweeper screenshot view 5 more SynCommerce screenshot view 2 more Freshdesk screenshot

Software Description:

Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. A wealth of information on hardware as well as software is scanned and available for reporting.

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Centralize all communication and integrate IT asset management with the Lansweeper Help Desk. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.

Software Description:

Easily manage your Shopify, eBay, and Etsy stores from one place.

SynCommerce enables you to list products from Shopify to eBay and Etsy and vice versa quickly and effortlessly. You can further create new products in SynCommerce and list to Shopify, eBay, and Etsy. Monitor and fulfill orders in one place, and also keep your inventory automatically updated in real-time.

Major benefits include the following;
* Merge and Link already Existing Products.
Already have your items listed on your stores? Quickly merge them and have them linked in SynCommerce so they can be automatically synchronized.

  • Powerful Synchronization.
    In real time, the system automatically adjusts the inventory of your listings on other stores if you sell an item on any of your stores connected. You also have absolute control over the kind of synchronization you want, where you can choose to have different titles, prices, quantity, and description for your listings on the different store. You also have the power to choose to have your listings auto-ended when out of stock or not.

  • Hide zero inventory items.
    Avoid overselling and out of stock situations. Set your preferences to instruct SynCommerce to hide or not hide your items when it hits quantity 0.

  • List and sell on eBay globally.
    List products from one store to another with incredible ease and sell on all eBay domains across the US, UK, Canada, and rest of Europe

  • Bulk Listing.
    List multiple products to any store you want in minutes with SynCommerce bulk listing feature. Also create multiple variations of the same products.

  • Multiple channel integration.
    Connect multiple Shopify, eBay, and Etsy stores and manage them with a beautiful and intuitive dashboard that puts you in control.

  • Fulfill and impress.
    Monitor your orders from all connected stores and fulfill them in record time. You can also purchase and print your shipping templates for your orders right from your SynCommerce account.
    Push all your orders to Shopify

You can set up your SynCommerce account to have all your orders from connected stores pushed to your Shopify store for fulfillment and processing, all in one place.
Customer satisfaction

Reach out to customers, get feedback quickly and easily notify customers when a product becomes available or a discount offer is available. (Social media integration coming soon)

  • Print packing lists.
    Print out packing list of orders from all connected stores with a single button click

  • Unbeatable support.
    You have never enjoyed support like this before. Ever! We anticipate your concern and address them even before you know it. Whether you are a premium merchant or on the free plan we give you a 5-star treatment with our email, live chat, Skype and phone support.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Calendar Management
  • API
  • External Integrations
  • Anti-Virus
  • Data Visualization
  • Inventory Tracking
  • Data Export
  • Data Import
  • Email Integration
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management

Features:

  • Inventory Tracking
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Data Import
  • External Integrations
  • Data Export

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

  • Scan computers without having to deploy agents

  • Find all computers and devices in your network

  • Discover network devices

  • Find software installed in your network

  • Remotely make changes to scanned computers

  • Centralize all help desk communication

  • Scan multiple domains and Organizational Units

  • Scan and view SNMP device information

Summary:

  • List your products with ease on Shopify, eBay, Amazon, and Etsy

  • Migrate your existing products on Shopify, eBay, Amazon, and Etsy across any of these channels

  • List your products in bulk and on multiple channels at the same time

  • Automatically have your inventory synchronized when items are sold

  • Process and fulfill order from multiple channels from one place

  • Auto-end listings that run out of stock

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Starter

$40.00
unlimited user(s) / month
Included in plan:
  • 250 Products
  • 3 Channel Integrations
  • Unlimited Listings

Plus

$100.00
unlimited user(s) / month
Included in plan:
  • 100 Products
  • 5 Channel Integrations
  • Unlimited Listings

Professional

$200.00
unlimited user(s) / month
Included in plan:
  • Unlimited Products
  • Unlimited Channel Integrations
  • Unlimited Listings

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    Does this service integrate with any other apps?
  • If you install the Lansweeper database under the SQL Server database server, it is technically open to external interfaces.

  • Does this service offer an API?
  • Yes, a Help Desk API.

  • Does this service offer guides, tutorials and or customer support?
  • Free trial, Online knowledge base & Customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • System Administrators, IT Administrators, IT Managers.

  • What is this service generally used for?
  • Asset Management, Network Management, Network Inventory, Software Deployment, Help Desk & Ticketing.

FAQs:

    Who are the main user groups of this service?
  • Online merchants who are selling or want to sell on multiple sales channels.

    We currently have integrations with Shopify, eBay, Etsy, and Amazon, which means the system currently benefits merchants selling on these platforms.

    Then finally, a shipping integration with ShippingEasy.

  • What is this service generally used for?
  • The system is generally used for listing products, processing and fulfilling orders, and automatically having inventory synchronized when items sell on one of the channels.

    It also allows for changes made to a listing on one channel to be automatically updated on the other channels the listing is published on.

  • Does this service offer an API?
  • Not yet.

  • What platforms does this service support?
  • The solution is a web application.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a very active help center with a lot of tutorials to guide our clients.

    We also offer the best of support you can think of, with a 24/7 live chat support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Shopify
    eBay
    Etsy
    Amazon
    ShippingEasy

  • Does this service integrate with any other apps?
  • Yes, we currently integrate with
    Shopify
    eBay
    Etsy
    Amazon
    ShippingEasy

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
370
Followers:
286

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
69.8k
Followers:
20.2k

Other:

Who uses Lansweeper
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SynCommerce
  • Personal
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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