Compare Lansweeper vs SimpleOrder vs ServiceDesk Plus

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Crozscore:

90%
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95%
40%
no significant changes

Crozscore:

79%
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100%
35%
interest rising

Crozscore:

86%
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80%
48%
interest falling
Lansweeper screenshot view 5 more SimpleOrder screenshot ServiceDesk Plus screenshot

Software Description:

Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. A wealth of information on hardware as well as software is scanned and available for reporting.

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Centralize all communication and integrate IT asset management with the Lansweeper Help Desk. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.

Software Description:

SimpleOrder is an all-in-one platform designed to optimize Back of House restaurant and restaurant chain operations featuring automated purchasing and inventory, real-time food & menu costing, crowd-based stocktaking and much more!

Automate your Ordering, Streamline your Inventory
The SimpleOrder Automatic Inventory solution streamlines restaurants’ Back-of House operations – from the PO to the POS, reducing stock levels gram by gram for each dish sold and allowing you a real-time view of your inventory.

Cost your Menu in Real Time
Easily build your menu from your inventory items and make sure your popular dishes are cost effective using our ‘Food & Menu-Costing’ tools.

Boost Profitability and Cut Waste
Cut excessive ordering and maintain optimal inventory levels with real-time reports and tools. Customers report a 5-8% improvement in their margin just by using SimpleOrder.

Save Time
Save hours every week with SimpleOrder by eliminating time-consuming tasks like placing orders, accepting deliveries, chasing credits and handling paperwork.

Keep your Chain in Check
Ensure unity across your chain and maximize the benefits of group purchasing – making sure you optimize your group’s purchasing power. SimpleOrder helps you control the day-to-day operations of your group by placing all the right tools and information in the palm of your hand – saving your business money and countless hours of paperwork. Our central kitchen account ensures that your branches get the supplies they need when they need them and gives your kitchen the ability to plan ahead.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features:

  • Calendar Management
  • API
  • External Integrations
  • Anti-Virus
  • Data Visualization
  • Inventory Tracking
  • Data Export
  • Data Import
  • Email Integration
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management

Features:

  • Data Visualization
  • Data Export
  • Supplier Management
  • Inventory Tracking
  • Dashboard
  • Scheduling
  • Expense Tracking
  • Multi-User
  • API
  • Third-Party Plugins/Add-Ons
  • Data Import
  • External Integrations
  • Multi-Currency
  • Notifications

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Summary:

  • Scan computers without having to deploy agents

  • Find all computers and devices in your network

  • Discover network devices

  • Find software installed in your network

  • Remotely make changes to scanned computers

  • Centralize all help desk communication

  • Scan multiple domains and Organizational Units

  • Scan and view SNMP device information

Summary:

  • World leading restaurant ordering & inventory system

  • Track and monitor inventory from the PO to the POS

  • Cost your menus with real prices in real time

  • Purchase online from all your suppliers

  • Track orders, credits and returns

  • Achieve unity and control across your chain

  • Identify and reduce waste, increase profit margins

  • Operating in over 1,700 locations in 15 countries

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Basic

$49.00
unlimited user(s) / month

Pro

$99.00
unlimited user(s) / month

Chain

$199.00
unlimited user(s) / month
Included in plan:
  • Cross-chain Unity
  • 2 Free Locations
  • Central Kitchen

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

    Does this service integrate with any other apps?
  • If you install the Lansweeper database under the SQL Server database server, it is technically open to external interfaces.

  • Does this service offer an API?
  • Yes, a Help Desk API.

  • Does this service offer guides, tutorials and or customer support?
  • Free trial, Online knowledge base & Customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • System Administrators, IT Administrators, IT Managers.

  • What is this service generally used for?
  • Asset Management, Network Management, Network Inventory, Software Deployment, Help Desk & Ticketing.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, we offer multi-user capabilities

  • Who are the main user groups of this service?
    1. Restaurant Owners
    2. Chefs
    3. Restaurant Managers
    4. F&B Suppliers
  • What is this service generally used for?
  • SimpleOrder is used to optimize and streamline Back of House restaurant operations, and features online purchasing and inventory management, real-time food costing, and POS sales integration.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, our team of experts is on hand to give support. We offer a range of tutorials. webinars, videos, walk-throughs and more.

  • Does this service offer an API?
  • Yes, we do have an API

  • Does this service integrate with any other apps?
  • SimpleOrder integrates with a number of 3rd party apps including Square, Kounta, Orderbird, HelloTess, Clover, SquareBooks, Sage, Xero and others. Contact our support team for more information about integrations.

  • What are some applications this service is commonly used in tandem with?
  • SimpleOrder can be integrated with a POS system for automatic inventory management, tracking real time inventory levels by deducting stock gram by gram for each dish sold at the Front of House. Sales data can also be imported manually for sales vs purchasing reporting.
    SimpleOrder can also be integrated with accounting systems for Purchasing and Costing reports.

  • What platforms does this service support?
  • SimpleOrder exits as a web application for PCs and Tablets. In addition, SimpleOrder also supports and Android and an IOS app.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
3.37k
Followers:

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
7.34k
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
18.1k
Followers:

Other:

Who uses Lansweeper
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SimpleOrder
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
German, English
Regional Restrictions:
Currently available in the US, UK, Ireland and DACH countries

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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