Compare Lansweeper vs Rental Essentials vs Vision Helpdesk

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Crozscore:

90%
what is this?
95%
40%
interest rising

Crozscore:

76%
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29%
interest falling

Crozscore:

81%
what is this?
92%
34%
interest rising
Lansweeper screenshot view 5 more Rental Essentials  screenshot Vision Helpdesk screenshot view 2 more

Software Description:

Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. A wealth of information on hardware as well as software is scanned and available for reporting.

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Centralize all communication and integrate IT asset management with the Lansweeper Help Desk. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.

Software Description:

Rental Essentials is a cloud-based rental software that allows a rental business to get their equipment set up in the system within days or even hours.

While server-based rental software systems provide substantial benefits for rental businesses, a smaller or new business often doesn’t have the money to invest in the IT infrastructure required to operate the most robust management systems. Rental Essentials provides a cloud-based option that requires just simple information about your business to get started on a 14-day free trial.

Rental Essentials includes features like Web Storefront, the first e-commerce rental website that links to back-end inventory management. A 2016 innovation was its Kiosk function, which allows customers to check in with their information onsite, facilitating faster contract entry. When combined with Essentials' mobile app and its quick scan in/out features, it's possible to enter a new customer into the system, enter equipment onto a contract, take payments, and get a contract signed, all without having to return to the register.

The Rental Essentials app doesn’t stop working in the office, however. It includes delivery tracking, so drivers can report deliveries and pickups from the road, even adding condition photos to reduce damage disputes.

Based on agile technology and incorporating six-week "sprint" development cycles, Rental Essentials keeps its users ahead of the competition in straightforward rental.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

  • Calendar Management
  • API
  • External Integrations
  • Anti-Virus
  • Data Visualization
  • Inventory Tracking
  • Data Export
  • Data Import
  • Email Integration
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management

Features:

  • Data Import
  • Forecasting
  • External Integrations
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Calendar Management
  • Customer Management
  • Dashboard
  • Scheduling
  • Inventory Tracking

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

  • Scan computers without having to deploy agents

  • Find all computers and devices in your network

  • Discover network devices

  • Find software installed in your network

  • Remotely make changes to scanned computers

  • Centralize all help desk communication

  • Scan multiple domains and Organizational Units

  • Scan and view SNMP device information

Summary:

  • Free software updates

  • No server maintenance

  • Online, self-service storefront

  • eSignature

  • Hardware integration

  • Automated inventory control

  • Discover important business trends

  • Powerful inventory tracking

  • Accept credit cards

  • Advanced feature options

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Inventory Only

$50.00
1 user(s) / month
Included in plan:
  • Inventory Tracking

Essentials Plus

$125.00
1 user(s) / month
Included in plan:
  • Inventory Tracking
  • Point of Sale
  • Chat Support
  • Customer Database
  • QB's Online Sync
  • Delivery Mobile App
  • Invoicing

FAQs:

    Does this service integrate with any other apps?
  • If you install the Lansweeper database under the SQL Server database server, it is technically open to external interfaces.

  • Does this service offer an API?
  • Yes, a Help Desk API.

  • Does this service offer guides, tutorials and or customer support?
  • Free trial, Online knowledge base & Customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • System Administrators, IT Administrators, IT Managers.

  • What is this service generally used for?
  • Asset Management, Network Management, Network Inventory, Software Deployment, Help Desk & Ticketing.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Quickbooks

  • What is this service generally used for?
  • Rental Essentials automates industry processes for real-time inventory control. It's software made easy for any business to track inventory and run straightforward rental operations while you're on the go. Essentials is the tool companies need to kick-start their growth and break free from paperwork and Excel.

    All the Basics:
    - Real-time inventory control
    - Contracts, Reservations, Quotes
    - Fast contract edits
    - Integrated credit card processing
    - Preventative and remedial maintenance with history
    - Integrated real-time accounts receivable
    - Integration with Quickbooks and others
    - Detailed transaction, item, and customer history
    - Email statements, invoices, and dunning notes
    - PCI-compliant EMV credit card processing

  • Who are the main user groups of this service?
  • Rental Essentials serves an ever-expanding market of traditional and nontraditional rental markets, from the NBA to wedding to medical and everything in between.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
3.43k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21k
Followers:
1.58k

Other:

Who uses Lansweeper
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Rental Essentials
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Italian, Polish, Portuguese, Turkish, Dutch, French, Russian, Spanish
Regional Restrictions:
No restrictions.
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