Compare Lansweeper vs Rental Essentials vs Freshdesk

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Crozscore:

90%
what is this?
95%
40%
no significant changes

Crozscore:

75%
what is this?
28%
interest rising

Crozscore:

86%
what is this?
79%
58%
no significant changes
Lansweeper screenshot view 5 more Rental Essentials  screenshot Freshdesk screenshot

Software Description:

Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. A wealth of information on hardware as well as software is scanned and available for reporting.

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Centralize all communication and integrate IT asset management with the Lansweeper Help Desk. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.

Software Description:

Rental Essentials is a cloud-based rental software that allows a rental business to get their equipment set up in the system within days or even hours.

While server-based rental software systems provide substantial benefits for rental businesses, a smaller or new business often doesn’t have the money to invest in the IT infrastructure required to operate the most robust management systems. Rental Essentials provides a cloud-based option that requires just simple information about your business to get started on a 14-day free trial.

Rental Essentials includes features like Web Storefront, the first e-commerce rental website that links to back-end inventory management. A 2016 innovation was its Kiosk function, which allows customers to check in with their information onsite, facilitating faster contract entry. When combined with Essentials' mobile app and its quick scan in/out features, it's possible to enter a new customer into the system, enter equipment onto a contract, take payments, and get a contract signed, all without having to return to the register.

The Rental Essentials app doesn’t stop working in the office, however. It includes delivery tracking, so drivers can report deliveries and pickups from the road, even adding condition photos to reduce damage disputes.

Based on agile technology and incorporating six-week "sprint" development cycles, Rental Essentials keeps its users ahead of the competition in straightforward rental.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Calendar Management
  • API
  • External Integrations
  • Anti-Virus
  • Data Visualization
  • Inventory Tracking
  • Data Export
  • Data Import
  • Email Integration
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management

Features:

  • Data Import
  • Forecasting
  • External Integrations
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Calendar Management
  • Customer Management
  • Dashboard
  • Scheduling
  • Inventory Tracking

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

  • Scan computers without having to deploy agents

  • Find all computers and devices in your network

  • Discover network devices

  • Find software installed in your network

  • Remotely make changes to scanned computers

  • Centralize all help desk communication

  • Scan multiple domains and Organizational Units

  • Scan and view SNMP device information

Summary:

  • Free software updates

  • No server maintenance

  • Online, self-service storefront

  • eSignature

  • Hardware integration

  • Automated inventory control

  • Discover important business trends

  • Powerful inventory tracking

  • Accept credit cards

  • Advanced feature options

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Inventory Only

$50.00
1 user(s) / month
Included in plan:
  • Inventory Tracking

Essentials Plus

$125.00
1 user(s) / month
Included in plan:
  • Inventory Tracking
  • Point of Sale
  • Chat Support
  • Customer Database
  • QB's Online Sync
  • Delivery Mobile App
  • Invoicing

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    Does this service integrate with any other apps?
  • If you install the Lansweeper database under the SQL Server database server, it is technically open to external interfaces.

  • Does this service offer an API?
  • Yes, a Help Desk API.

  • Does this service offer guides, tutorials and or customer support?
  • Free trial, Online knowledge base & Customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • System Administrators, IT Administrators, IT Managers.

  • What is this service generally used for?
  • Asset Management, Network Management, Network Inventory, Software Deployment, Help Desk & Ticketing.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Quickbooks

  • What is this service generally used for?
  • Rental Essentials automates industry processes for real-time inventory control. It's software made easy for any business to track inventory and run straightforward rental operations while you're on the go. Essentials is the tool companies need to kick-start their growth and break free from paperwork and Excel.

    All the Basics:
    - Real-time inventory control
    - Contracts, Reservations, Quotes
    - Fast contract edits
    - Integrated credit card processing
    - Preventative and remedial maintenance with history
    - Integrated real-time accounts receivable
    - Integration with Quickbooks and others
    - Detailed transaction, item, and customer history
    - Email statements, invoices, and dunning notes
    - PCI-compliant EMV credit card processing

  • Who are the main user groups of this service?
  • Rental Essentials serves an ever-expanding market of traditional and nontraditional rental markets, from the NBA to wedding to medical and everything in between.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
69.8k
Followers:
19.7k

Other:

Who uses Lansweeper
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Rental Essentials
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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