Compare Lansweeper vs LiveChat vs Knowledge Anywhere

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Crozscore:

90%
what is this?
95%
40%
interest rising

Crozscore:

90%
what is this?
89%
54%
no significant changes

Crozscore:

72%
what is this?
34%
interest rising
Lansweeper screenshot view 5 more LiveChat screenshot view 2 more Knowledge Anywhere screenshot view 1 more

Software Description:

Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. A wealth of information on hardware as well as software is scanned and available for reporting.

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Centralize all communication and integrate IT asset management with the Lansweeper Help Desk. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Software Description:

Knowledge Anywhere's learning management software helps organizations direct, manage and track all training activities through one centralized platform in order to meet compliance standards, new hire requirements, and ongoing employee enrichment. The corporate training software allows companies of all sizes keep track of and report on in-person, online, and self-study corporate training initiatives.

Top Features included in Knowledge Anywhere's LMS include:

  • Mobile learning
  • Instructor-led training management & scheduling
  • Asynchronous Learning
  • Self-paced training
  • Advanced reporting dashboard
  • Course authoring
  • Live chat
  • Localization
  • E-commerce
  • Social sharing
  • Certificates of completion
  • Dynamic assignments
  • Document + Resource uploads
  • Automated user enrolment (Registration Codes also available)
  • Survey builder
  • Branded interface

Features:

  • Calendar Management
  • API
  • External Integrations
  • Anti-Virus
  • Data Visualization
  • Inventory Tracking
  • Data Export
  • Data Import
  • Email Integration
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Features:

  • Scheduling
  • Personal Learning
  • Corporate/Business
  • Data Visualization
  • Class Management
  • Student Registration
  • SCORM
  • Dashboard
  • Video Courses
  • Multi-User
  • Notifications
  • Onboarding
  • Employee Training
  • Data Export
  • Employee Database
  • Attendance Tracking
  • External Integrations
  • Employee Onboarding
  • Data Import

Summary:

  • Scan computers without having to deploy agents

  • Find all computers and devices in your network

  • Discover network devices

  • Find software installed in your network

  • Remotely make changes to scanned computers

  • Centralize all help desk communication

  • Scan multiple domains and Organizational Units

  • Scan and view SNMP device information

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary:

  • Track, manage and deliver online corporate training materials

  • Build and prescribe custom learning paths to close employee skill gaps

  • Collect and measure meaningful employee training data

  • Deliver training from virtually any device in nearly any language

  • Sell your valuable training content with an e-commerce LMS

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

Express

$799.00
500 users/month
Included in plan:
  • Up to 500 active users
  • Up to 2 Administrators
  • Unlimited Course Uploads
  • 10 GB of Storage
  • Mobile Learning
  • Instructor-led Training
  • Asynchronous Learning
  • Self-Paced Training
  • Document + Resource Upload
  • Advanced Reporting
  • Google Analytics Integration
  • Live Chat
  • Social Sharing
  • Certificates of Completion
  • Learner Transcripts
  • Dynamic Assignments
  • Automated User Enrollment
  • Group Registration Codes
  • Event Registration
  • Waitlisting
  • Survey Builder
  • Security (SSL)
  • SCORM-compliant
  • Cloud-based
  • Branded Interface
  • Standard Support
  • LMS Training
  • E-Commerce

Professional

$1,500.00
1,000 users/month
Included in plan:
  • Up to 1,000 active users
  • Up to 5 Administrators
  • Unlimited Course Uploads
  • 15 GB of Storage
  • Mobile Learning
  • Instructor-Led Training
  • Asynchronous Learning
  • Self-Paced Training
  • Document + Resource Upload
  • Advanced Reporting
  • Google Analytics Integration
  • Live Chat
  • Social Sharing
  • Certificates of Completion
  • Learner Transcripts
  • Dynamic Assignments
  • Automated User Enrollment
  • Group Registration Codes
  • Event Registration
  • Waitlisting
  • Survey Builder
  • Security (SSL)
  • SCORM-compliant
  • Cloud-based
  • Branded Interface
  • Standard Support
  • LMS Training
  • Custom URL
  • Localization
  • Integrations
  • E-Commerce

Enterprise

$2,399.00
unlimited user(s) / month
Included in plan:
  • Unlimited Active Users
  • Unlimited Administrators
  • Unlimited Course Uploads
  • Unlimited Storage
  • Mobile Learning
  • Instructor-Led Training
  • Asynchronous Learning
  • Self-Paced Training
  • Document + Resource Upload
  • Advanced Reporting
  • Google Analytics Integration
  • Live Chat
  • Social Sharing
  • Certificates of Completion
  • Learner Transcripts
  • Dynamic Assignments
  • Automated User Enrollment
  • Group Registration Codes
  • Event Registration
  • Waitlisting
  • Survey Builder
  • Security (SSL)
  • SCORM-compliant
  • Cloud-based
  • Custom Interface
  • Premium Support
  • LMS Training
  • Custom URL
  • Localization
  • Integrations
  • E-Commerce

FAQs:

    Does this service integrate with any other apps?
  • If you install the Lansweeper database under the SQL Server database server, it is technically open to external interfaces.

  • Does this service offer an API?
  • Yes, a Help Desk API.

  • Does this service offer guides, tutorials and or customer support?
  • Free trial, Online knowledge base & Customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • System Administrators, IT Administrators, IT Managers.

  • What is this service generally used for?
  • Asset Management, Network Management, Network Inventory, Software Deployment, Help Desk & Ticketing.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs:

    What platforms does this service support?
  • All major web browsers. This is a cloud-based solution.

  • What is this service generally used for?
  • Managing, delivering and tracking all training initiatives within an organization.

  • Who are the main user groups of this service?
  • Small, medium and large enterprises.

Publisher:

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Publisher:

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Wroclaw
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Founded:
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Other:

Who uses Lansweeper
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses Knowledge Anywhere
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Chinese, Spanish, English, French, German, Italian, Japanese
Regional Restrictions:
No restrictions.
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