Compare Lansweeper vs Hippo CMMS vs Vision Helpdesk

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Lansweeper screenshot view 5 more Hippo CMMS screenshot view 4 more Vision Helpdesk screenshot view 2 more

Software Description:

Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. A wealth of information on hardware as well as software is scanned and available for reporting.

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Centralize all communication and integrate IT asset management with the Lansweeper Help Desk. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.

Software Description:

Hippo CMMS is a powerful, user-friendly web based maintenance management software system. Hippo's all-in-one CMMS platform is applicable for a wide variety of industries including manufacturing, healthcare, hospitality, education, municipalities, and more. This easy-to-use maintenance management solution comes equipped with all the tools to better manage work orders, preventive maintenance, assets and equipment, inventory and more. Hippo's user-friendly software is designed for users of all technical skill level.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

  • Calendar Management
  • API
  • External Integrations
  • Anti-Virus
  • Data Visualization
  • Inventory Tracking
  • Data Export
  • Data Import
  • Email Integration
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management

Features:

  • Order management
  • Project Management
  • External Integrations
  • API
  • Budgeting
  • Forecasting
  • Third-Party Plugins/Add-Ons
  • Data Export
  • Notifications
  • Data Import
  • Dashboard
  • Calendar Management
  • Supplier Management
  • Multi-User
  • Scheduling
  • Batch Permissions & Access
  • Inventory Tracking

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

  • Scan computers without having to deploy agents

  • Find all computers and devices in your network

  • Discover network devices

  • Find software installed in your network

  • Remotely make changes to scanned computers

  • Centralize all help desk communication

  • Scan multiple domains and Organizational Units

  • Scan and view SNMP device information

Summary:

  • Work order management

  • Preventive maintenance

  • Equipment management

  • Asset management

  • Inventory management

  • Maintenance management reports

  • Mobile app

  • Resource and vendor management

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Pricing:

  • Starting from: $45.00/month
  • Credit card required: No
  • *Pricing based on number of buildings

Hippo Lite

$45.00
user(s) / month
Included in plan:
  • 3 User Minimum
  • Work Order Management
  • Preventive Maintenance
  • Asset / Equipment Management
  • Maintenance Reports
  • Document Management
  • Single Facility / Location

Hip Pro

$165.00
user(s) / month
Included in plan:
  • Unlimited Users
  • Maintenance Request Portal
  • Work Order Management
  • Preventive Maintenance
  • Hippo Mobile (3 Users)
  • Document Management
  • Asset / Equipment Management
  • Inventory / Spare Parts Management
  • Bar Code / QR Code Scanning
  • Maintenance Reports
  • Accommodates Multiple Locations

Hip Pro Plus

$195.00
user(s) / month
Included in plan:
  • Unlimited Users
  • Maintenance Request Portal
  • Work Order Management
  • Preventive Maintenance
  • Hippo Mobile (Unlimited Users)
  • Document Management
  • Asset / Equipment Management
  • Inventory / Spare Parts Management
  • Bar Code / QR Code Scanning
  • Maintenance Reports
  • Accommodates Multiple Locations
  • Interactive Floor and Site Plans
  • Equipment / Asset Transfer from Facility to Facility
  • Single Sign On (SSO)
  • Custom Designed User Interface
  • Fleet Management

FAQs:

    Does this service integrate with any other apps?
  • If you install the Lansweeper database under the SQL Server database server, it is technically open to external interfaces.

  • Does this service offer an API?
  • Yes, a Help Desk API.

  • Does this service offer guides, tutorials and or customer support?
  • Free trial, Online knowledge base & Customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • System Administrators, IT Administrators, IT Managers.

  • What is this service generally used for?
  • Asset Management, Network Management, Network Inventory, Software Deployment, Help Desk & Ticketing.

FAQs:

    Does this service offer an API?
  • Single Sign On

  • Who are the main user groups of this service?
  • Hippo CMMS is applicable for a wide variety of industries from manufacturing to healthcare, facilities management to government facilities, hospitality to education. The all-in-one platform is scalable to meet the size of your maintenance operations and your account can be customized to meet your unique business needs. Our primary customer is a plant or facility manager who is looking to streamline their maintenance operations with user-friendly maintenance management software.

  • What platforms does this service support?
  • Hippo CMMS is a web-based application, available on most web browsers and anywhere you have an internet connection. We also provide a web mobile app for work order management on-the-go.

  • What are some applications this service is commonly used in tandem with?
  • Our clients generally use third party accounting software to generate PO's in tandem with work order management. Because Hippo CMMS is an all-in-one platform, we provide solutions to support all aspects of the maintenance department's operations, so additional software systems are generally not needed.

  • What is this service generally used for?
  • Our product provides an integrated solution to streamline your maintenance operations across all of your facilities. Our platform features a variety of modules, from work order management to preventive maintenance, asset and equipment management to inventory management. In addition, you can view your maintenance data and interact with these features using our three unique Hippo Dashboards; Advanced Dash which includes mapping out assets on interactive floor plans, Standard Dash which displays a digital spreadsheet, and Calendar Dash to aid in workflow planning. Our unlimited user license packages allow users to access all features at an affordable rate.

  • Does this service integrate with any other apps?
  • All maintenance data that you input into your account can be extracted into CSV files using simple extraction tools built into the software. You can extract your data at any time and add it from these excel spreadsheets to your third party software. Since Hippo does not have an open API, it does not automatically integrate with third party software systems.

  • Does this service offer multi-user capability (e.g. teams)?
  • Hippo allows for unlimited user licenses, meaning that all users can access the system with their own login credentials. Using user permission settings you can add or remove features that are available to different users, simplifying a maintenance technician's interface and supporting managers who need to access to the entire system.

  • Does this service offer guides, tutorials and or customer support?
  • At Hippo CMMS, superior support services are as important to us as powerful software development. We offer 6 months of unlimited free training upon signup, free ongoing support using our support phone line, email and live support chat available in the application. We guarantee that we will respond to your client request within the same business day. We also provide support resources such as a software wiki, training manuals, and tutorial videos available within the application. Lastly, we provide free live webinars on important CMMS topics and new Hippo features to our clients on a monthly basis.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
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Employees:
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Publisher:

Founded:
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Based in:
Winnipeg
Employees:
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Publisher:

Founded:
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Based in:
Nasik
Employees:
-
Likes:
Followers:
1.57k

Other:

Who uses Lansweeper
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Hippo CMMS
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Spanish, French, English
Regional Restrictions:
United States, Canada, Australia, United Kingdom, and other

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Turkish, Spanish, Russian, Portuguese, Italian, French, English, Dutch, Polish
Regional Restrictions:
No restrictions.
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