Compare Lansweeper vs Rental Essentials vs Freshservice

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Crozscore:

90%
what is this?
95%
40%
interest rising

Crozscore:

76%
what is this?
29%
interest rising

Crozscore:

84%
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75%
45%
interest falling
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Software Description:

Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. A wealth of information on hardware as well as software is scanned and available for reporting.

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Centralize all communication and integrate IT asset management with the Lansweeper Help Desk. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.

Software Description:

Rental Essentials is a cloud-based rental software that allows a rental business to get their equipment set up in the system within days or even hours.

While server-based rental software systems provide substantial benefits for rental businesses, a smaller or new business often doesn’t have the money to invest in the IT infrastructure required to operate the most robust management systems. Rental Essentials provides a cloud-based option that requires just simple information about your business to get started on a 14-day free trial.

Rental Essentials includes features like Web Storefront, the first e-commerce rental website that links to back-end inventory management. A 2016 innovation was its Kiosk function, which allows customers to check in with their information onsite, facilitating faster contract entry. When combined with Essentials' mobile app and its quick scan in/out features, it's possible to enter a new customer into the system, enter equipment onto a contract, take payments, and get a contract signed, all without having to return to the register.

The Rental Essentials app doesn’t stop working in the office, however. It includes delivery tracking, so drivers can report deliveries and pickups from the road, even adding condition photos to reduce damage disputes.

Based on agile technology and incorporating six-week "sprint" development cycles, Rental Essentials keeps its users ahead of the competition in straightforward rental.

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

  • Calendar Management
  • API
  • External Integrations
  • Anti-Virus
  • Data Visualization
  • Inventory Tracking
  • Data Export
  • Data Import
  • Email Integration
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management

Features:

  • Data Import
  • Forecasting
  • External Integrations
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Calendar Management
  • Customer Management
  • Dashboard
  • Scheduling
  • Inventory Tracking

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Summary:

  • Scan computers without having to deploy agents

  • Find all computers and devices in your network

  • Discover network devices

  • Find software installed in your network

  • Remotely make changes to scanned computers

  • Centralize all help desk communication

  • Scan multiple domains and Organizational Units

  • Scan and view SNMP device information

Summary:

  • Free software updates

  • No server maintenance

  • Online, self-service storefront

  • eSignature

  • Hardware integration

  • Automated inventory control

  • Discover important business trends

  • Powerful inventory tracking

  • Accept credit cards

  • Advanced feature options

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Inventory Only

$50.00
1 user(s) / month
Included in plan:
  • Inventory Tracking

Essentials Plus

$125.00
1 user(s) / month
Included in plan:
  • Inventory Tracking
  • Point of Sale
  • Chat Support
  • Customer Database
  • QB's Online Sync
  • Delivery Mobile App
  • Invoicing

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    Does this service integrate with any other apps?
  • If you install the Lansweeper database under the SQL Server database server, it is technically open to external interfaces.

  • Does this service offer an API?
  • Yes, a Help Desk API.

  • Does this service offer guides, tutorials and or customer support?
  • Free trial, Online knowledge base & Customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • System Administrators, IT Administrators, IT Managers.

  • What is this service generally used for?
  • Asset Management, Network Management, Network Inventory, Software Deployment, Help Desk & Ticketing.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Quickbooks

  • What is this service generally used for?
  • Rental Essentials automates industry processes for real-time inventory control. It's software made easy for any business to track inventory and run straightforward rental operations while you're on the go. Essentials is the tool companies need to kick-start their growth and break free from paperwork and Excel.

    All the Basics:
    - Real-time inventory control
    - Contracts, Reservations, Quotes
    - Fast contract edits
    - Integrated credit card processing
    - Preventative and remedial maintenance with history
    - Integrated real-time accounts receivable
    - Integration with Quickbooks and others
    - Detailed transaction, item, and customer history
    - Email statements, invoices, and dunning notes
    - PCI-compliant EMV credit card processing

  • Who are the main user groups of this service?
  • Rental Essentials serves an ever-expanding market of traditional and nontraditional rental markets, from the NBA to wedding to medical and everything in between.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

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Publisher:

Founded:
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Publisher:

Founded:
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Other:

Who uses Lansweeper
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Rental Essentials
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.
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