Compare Lansweeper vs Freshdesk vs SimpleOrder

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Crozscore:

90%
what is this?
95%
40%
interest rising

Crozscore:

85%
what is this?
79%
59%
no significant changes

Crozscore:

78%
what is this?
100%
35%
no significant changes
Lansweeper screenshot view 5 more Freshdesk screenshot SimpleOrder screenshot

Software Description:

Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. A wealth of information on hardware as well as software is scanned and available for reporting.

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Centralize all communication and integrate IT asset management with the Lansweeper Help Desk. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

SimpleOrder is an all-in-one platform designed to optimize Back of House restaurant and restaurant chain operations featuring automated purchasing and inventory, real-time food & menu costing, crowd-based stocktaking and much more!

Automate your Ordering, Streamline your Inventory
The SimpleOrder Automatic Inventory solution streamlines restaurants’ Back-of House operations – from the PO to the POS, reducing stock levels gram by gram for each dish sold and allowing you a real-time view of your inventory.

Cost your Menu in Real Time
Easily build your menu from your inventory items and make sure your popular dishes are cost effective using our ‘Food & Menu-Costing’ tools.

Boost Profitability and Cut Waste
Cut excessive ordering and maintain optimal inventory levels with real-time reports and tools. Customers report a 5-8% improvement in their margin just by using SimpleOrder.

Save Time
Save hours every week with SimpleOrder by eliminating time-consuming tasks like placing orders, accepting deliveries, chasing credits and handling paperwork.

Keep your Chain in Check
Ensure unity across your chain and maximize the benefits of group purchasing – making sure you optimize your group’s purchasing power. SimpleOrder helps you control the day-to-day operations of your group by placing all the right tools and information in the palm of your hand – saving your business money and countless hours of paperwork. Our central kitchen account ensures that your branches get the supplies they need when they need them and gives your kitchen the ability to plan ahead.

Features:

  • Calendar Management
  • API
  • External Integrations
  • Anti-Virus
  • Data Visualization
  • Inventory Tracking
  • Data Export
  • Data Import
  • Email Integration
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Data Visualization
  • Data Export
  • Supplier Management
  • Inventory Tracking
  • Dashboard
  • Scheduling
  • Expense Tracking
  • Multi-User
  • API
  • Third-Party Plugins/Add-Ons
  • Data Import
  • External Integrations
  • Multi-Currency
  • Notifications

Summary:

  • Scan computers without having to deploy agents

  • Find all computers and devices in your network

  • Discover network devices

  • Find software installed in your network

  • Remotely make changes to scanned computers

  • Centralize all help desk communication

  • Scan multiple domains and Organizational Units

  • Scan and view SNMP device information

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • World leading restaurant ordering & inventory system

  • Track and monitor inventory from the PO to the POS

  • Cost your menus with real prices in real time

  • Purchase online from all your suppliers

  • Track orders, credits and returns

  • Achieve unity and control across your chain

  • Identify and reduce waste, increase profit margins

  • Operating in over 1,700 locations in 15 countries

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Basic

$49.00
unlimited user(s) / month

Pro

$99.00
unlimited user(s) / month

Chain

$199.00
unlimited user(s) / month
Included in plan:
  • Cross-chain Unity
  • 2 Free Locations
  • Central Kitchen

FAQs:

    Does this service integrate with any other apps?
  • If you install the Lansweeper database under the SQL Server database server, it is technically open to external interfaces.

  • Does this service offer an API?
  • Yes, a Help Desk API.

  • Does this service offer guides, tutorials and or customer support?
  • Free trial, Online knowledge base & Customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • System Administrators, IT Administrators, IT Managers.

  • What is this service generally used for?
  • Asset Management, Network Management, Network Inventory, Software Deployment, Help Desk & Ticketing.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, we offer multi-user capabilities

  • Who are the main user groups of this service?
    1. Restaurant Owners
    2. Chefs
    3. Restaurant Managers
    4. F&B Suppliers
  • What is this service generally used for?
  • SimpleOrder is used to optimize and streamline Back of House restaurant operations, and features online purchasing and inventory management, real-time food costing, and POS sales integration.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, our team of experts is on hand to give support. We offer a range of tutorials. webinars, videos, walk-throughs and more.

  • Does this service offer an API?
  • Yes, we do have an API

  • Does this service integrate with any other apps?
  • SimpleOrder integrates with a number of 3rd party apps including Square, Kounta, Orderbird, HelloTess, Clover, SquareBooks, Sage, Xero and others. Contact our support team for more information about integrations.

  • What are some applications this service is commonly used in tandem with?
  • SimpleOrder can be integrated with a POS system for automatic inventory management, tracking real time inventory levels by deducting stock gram by gram for each dish sold at the Front of House. Sales data can also be imported manually for sales vs purchasing reporting.
    SimpleOrder can also be integrated with accounting systems for Purchasing and Costing reports.

  • What platforms does this service support?
  • SimpleOrder exits as a web application for PCs and Tablets. In addition, SimpleOrder also supports and Android and an IOS app.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
7.32k
Followers:
1.05k

Other:

Who uses Lansweeper
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SimpleOrder
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
German, English
Regional Restrictions:
Currently available in the US, UK, Ireland and DACH countries
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