Compare Lansweeper vs bpm'online service vs ServerSuit

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Crozscore:

90%
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95%
40%
interest rising

Crozscore:

84%
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100%
43%
interest rising

Crozscore:

49%
what is this?
28%
interest falling
Lansweeper screenshot view 5 more bpm'online service screenshot view 1 more ServerSuit screenshot view 5 more

Software Description:

Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. A wealth of information on hardware as well as software is scanned and available for reporting.

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Centralize all communication and integrate IT asset management with the Lansweeper Help Desk. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.

Software Description:

Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence.

Сustomer center

The best fit for companies that are looking to manage omni-channel communications.

Service enterprise

The best choice for medium and large companies looking to deliver high-level service across multiple communication channels

Features:

  • Product Features
  • 360° customer view
  • Case management
  • Problem management
  • Service catalogue management
  • Knowledge management
  • Service level agreement
  • Feedback management
  • Omni-channel communications
  • Field service
  • Customer portal
  • ITIL processe

Software Description:

ServerSuit provides instant remote access to Linux servers and allows to perform remote administration and multi-server setup automation, as well as setup mail servers and website hosting.

ServerSuit's cross-platform architecture allows to manage Linux servers virtually from smartphone, tablet or laptop.

ServerSuit does not need you to be a professional Linux administrator, since most of the standard management tasks are already scripted. However, you can add your own custom scripts and configurations, store them in the system and execute them as needed.

ServerSuit is dedicated to system administrators, web developers, website owners, digital agencies and webhosting companies.

Features:

  • Calendar Management
  • API
  • External Integrations
  • Anti-Virus
  • Data Visualization
  • Inventory Tracking
  • Data Export
  • Data Import
  • Email Integration
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management

Features:

  • Project Management
  • Inventory Tracking
  • Supplier Management
  • Scheduling
  • Calendar Management
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Lead Management
  • Lead Scoring
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • Contact Management
  • API
  • Email Integration
  • Contact Sharing

Features:

  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • File Sharing
  • File Transfer
  • Dashboard
  • Scheduling
  • Bulk Domain Management
  • Batch Permissions & Access
  • Anti-Virus
  • Customer Management
  • External Integrations
  • Password & Access Management
  • 2-Factor Authentication

Summary:

  • Scan computers without having to deploy agents

  • Find all computers and devices in your network

  • Discover network devices

  • Find software installed in your network

  • Remotely make changes to scanned computers

  • Centralize all help desk communication

  • Scan multiple domains and Organizational Units

  • Scan and view SNMP device information

Summary:

    No key features associated with this application.

Summary:

  • Cloud-based web panel

  • Multiple Linux servers management

  • Cross-platform architecture

  • Remote access to Linux servers

  • SaaS with a single dashboard

  • Multi-server setup automation

  • Easy for non-professionals

  • Scripted tasks

  • Cheap control panel

  • CMS integration and migration tools

service enterprise

$50.00
1 user(s) / month
Included in plan:
  • Unified customer database
  • Service catalogue
  • Business process management
  • Contact center
  • Service level management
  • Configuration management
  • Case management
  • Request management
  • Problem management
  • Knowledge management
  • Change management
  • Release management
  • Synchronization and integration
  • System designer
  • Omni-channel communications

customer center

$35.00
1 user(s) / month
Included in plan:
  • Unified customer database
  • Omnichannel communications
  • Service catalogue
  • Business process management
  • Contact center
  • Case management
  • Knowledge management
  • Synchronization and integration
  • System designer

Time based plan

$1.00
1 user(s) / month
Included in plan:
  • If you use this plan, you will be charged a monthly fee for each Linux server you manage.

Usage based plan

$1.00
1 user(s) / month
Included in plan:
  • Charges based on the time you spend actively using ServerSuit (being connected to your dashboard) and is for users who do not need to connect to their Linux servers frequently.

FAQs:

    Does this service integrate with any other apps?
  • If you install the Lansweeper database under the SQL Server database server, it is technically open to external interfaces.

  • Does this service offer an API?
  • Yes, a Help Desk API.

  • Does this service offer guides, tutorials and or customer support?
  • Free trial, Online knowledge base & Customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • System Administrators, IT Administrators, IT Managers.

  • What is this service generally used for?
  • Asset Management, Network Management, Network Inventory, Software Deployment, Help Desk & Ticketing.

FAQs:

    What is this service generally used for?
  • Leverage built-in processes

    Bpm'online service offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
    Manage omnichannel communications

    Personalize communications with your clients using bpm’online service.

    Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.

    Engaging interface that users love

    Work is a pleasure with bpm’online service's clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.

  • Does this service offer multi-user capability (e.g. teams)?
  • Software offers multi-user capability.

  • What are some applications this service is commonly used in tandem with?
  • Twitter,
    Facebook,
    Google Contacts and Calendars,
    LDAP,
    IMAP,
    MS Exchange,
    Google Maps,
    OpenStreetMap,
    MailChimp / Mandrill

  • Does this service offer guides, tutorials and or customer support?
  • Support:

    Phone support
    Knowledge base
    Customer success management
    Academy
    Community
    ITIL/ITSM

  • Does this service offer an API?
  • Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

  • Who are the main user groups of this service?
  • Enterprises
    Mid-size companies
    Startups
    Small companies

  • What platforms does this service support?
  • Platforms: Android, iOS, Mac, Windows, Web-based.

FAQs:

    Who are the main user groups of this service?
  • ServerSuit dedicated to system administrators, web developers, website owners, digital agencies and webhosting companies.

  • Does this service offer guides, tutorials and or customer support?
  • ServerSuit's Knowledge Base

  • Does this service offer multi-user capability (e.g. teams)?
  • ServerSuit offers multiple server management from a single dashboard.

  • Does this service integrate with any other apps?
  • ServerSuit integrates with: LAMP + Mail Package, Roundcube WebMail Client, Easy Mail Server, Apache + PHP, LEMP Package, LAMP Package, Shell In A Box, ClamAV, Backup access tool, Nginx frontend, Nginx + Apache + PHP, Nginx static, phpMyAdmin, Monit, MySQL, MariaDB, ProFTPd, Puppet.

  • What is this service generally used for?
  • ServerSuit control panel generally used for Linux server management.

  • What are some applications this service is commonly used in tandem with?
  • ServerSuit used with the following OS: CentOS, Ubuntu, Debian, RedHat.

  • Does this service offer an API?
  • ServerSuit does not offer any API at the moment.

  • What platforms does this service support?
  • ServerSuit supports Android.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
3.47k
Followers:
2.83k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
14.3k
Followers:
2.88k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Lansweeper
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses bpm'online service
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
French, German, Polish, Turkish, Hebrew, Russian, Spanish, Italian, Arabic, Portuguese
Regional Restrictions:
No restrictions.

Other:

Who uses ServerSuit
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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