Compare Kumulos vs Revulytics Usage vs GSX Solutions

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About Kumulos

Kumulos is the easy to use omni-channel user engagement platform that offers a 360-degree view of user experience, user sentiment and user behavior to provide a holistic view of mobile app performance. Kumulos gives you all the tools you need to connect with your users and create long term customers. Key features of Kumulos include rich, interactive mobile push notifications, web push notifications and in-app messaging. These features can be used separately or you can create omni-channel campaigns and operate all facets of your mobile and web user engagement from one place - the Kumulos Mobile Marketing Hub.

Your messaging campaigns can be fully personalized to fit your audience with features such as audience segmentation, geo-targeting as well as group users based on user interests. The Kumulos platform can be fully automated and offers delivery receipts and intelligent delivery to take the guesswork out of campaign timing and ensure your users have received your message at the exact moment they are most likely to engage. You can constantly drive better conversion rates and improve your business results.

Analytics and reporting allows you to evaluate your campaigns and constantly hone what works to perfectly fit your market. Crash reporting and diagnostics is the peace of mind you need to ensure your app is functioning optimally at all times and Kumulos prioritizes fixes so you can always offer a flawless user experience.

If you want to see how your brand can keep users engaged, retain them long term and achieve your business goals - Kumulos offers a 30 day free trial that allows you to test how it can work for you. You can also sign-up for a free no obligation product demo to see all these features and more for yourself.

About Revulytics Usage

The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use.

Get started in 30 minutes with SDK integration and out-of-the-box reporting, instantly see usage trends and user behavior.

ReachOutTM in-app messaging delivers contextually relevant messages such as: product announcements, offers, how to tips, or prompts to upgrade; based on targeting you define, such as feature usage, geography, version or license status.

Who Uses This Software?
- Organization: Software producers developing installed/desktop software.
- Stakeholders: Product Managers, Software Developers and Marketers who need metrics.
- Install Base: Hundreds to 10s of millions.

About GSX Solutions

GSX Solutions provides the only Office 365 end-user experience monitoring solution that truly measures the quality of the service delivered to all enterprises’ sites, enabling their IT to take power of the Office 365 end-to-end service delivery.

Working hand-in-hand with Microsoft for more than 400 large companies in the world, we focus on constantly reducing their operational and financial risk while keeping their employees on the path of optimal productivity.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Malware Protection
  • Bug Tracking

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Malware Protection
  • Bug Tracking

Summary

  • Omni-channel messaging

  • App analytics & reporting.

  • Crash Reporting

  • App store optimization.

  • Mobile backend as a service.

  • API Endpoint Monitoring

  • Client & Agency Console

Summary

  • In-application direct to desktop messaging.

  • Event tracking and feature usage to identify most popular features.

  • Charts customer adoption, engagement, and attrition at every stage and product release.

  • Gain visibility into what trial users are doing after they download your software.

  • Exception tracking with stack trace provides a comprehensive view to accelerate fixes.

  • Data API merges usage data with third-party applications for a powerful advanced analytics.

  • Custom reporting surfaces usage analytics, segmentation information, and custom event data.

  • Track which version of your software users are running (filtered down to the specific build).

  • Analyze the distribution of users by the language settings of their Operating System.

  • Extract hardware product statistics instantly from all active product instances globally.

Summary

  • One unified web dashboard

  • Advanced filtering and sorting capabilities

  • Advanced troubleshooting UI capabilities

  • Advanced graph capabilities for a better understanding of every situations

  • Made for any kind of screen - touchscreen compatibilities

Pricing

Start-up


1 user(s) / month
Included in plan:
  • Month on Month payments
  • Pay only for the services you use
  • Email and community technical support
  • Option to upgrade to Premium Support for an additional monthly fee (minimum term 6 months)

Enterprise


1 user(s) / month
Included in plan:
  • Choice of Monthly, Quarterly, or Annual payments
  • Technical Training
  • User Training
  • Option to rebrand Kumulos as “Yours”, for an additional fee

Agency


1 user(s) / month
Included in plan:
  • Fully Rebrandable Platform
  • Customizable Demo App
  • Technical and Commercial Training
  • Canned Marketing Programs
  • Dedicated SLACK channel support
  • Unlimited Customer Portals
  • Unlimited Team Member Logins
  • Document Sharing
  • Sales prospecting tools & reports
  • Service Price Cap

FAQs

    Does this service integrate with any other apps?
  • The Kumulos Crash Reporting easily integrates with Jira,Trello and Microsoft Teams.

    As part of the Kumulos Mobile App Analytics and Reporting, we also provide an API that can be used to embed the Analytics data into your own system.

  • What is this service generally used for?
  • To manage the full life-cycle of Mobile Apps. With Kumulos you can manage the technical and commercial performance of your apps to provide a fully rounded service to your clients. Kumulos is also used by Mobile App Developers to gain additional projects and win new clients

  • Does this service offer guides, tutorials and or customer support?
  • Kumulos offers full telephone and email support to all it's customers. We pride ourselves in having a support team that is made up of only certified engineers and developers. Large accounts have the option of a dedicated slack channel for support. Please contact us for details.

  • Does this service offer multi-user capability (e.g. teams)?
  • Our White Label Agency Console is designed specifically for busy Mobile App Agencies to give them a central hub that gives you a complete view of all your clients, all in one place.

    MULTI-TENANT
    View all your Apps through a single pane of glass. View status, device growth trends, test API methods, edit table content, manage & download database backups for all your apps with Kumulos. And use it to set-up Client Portals – branded as yours, not ours – for each of your customers.

    All your Clients. All their Apps. All in one place.

    POWERFUL DOCUMENT CONTROL
    Store files like project proposals, quotes or any type of information you want to share with your staff. Keep your product documentation all in one place. No more scrambling around with email attachments to find the latest version. It’s all about making it easy for you and your clients. When a new document is added you have the option to automatically email your client to let them know.

    A WHITE LABEL AGENCY CONSOLE THAT’S ALL YOURS
    Rebrandable at every touch point, use your logo and your colors to make Kumulos yours, on your own custom sub-domain.yourname.app.delivery

    And don’t forget to use our White Label Agency Console as part of your sales pitch to show prospective clients how you stay on top of projects and deliver on-time.

  • What platforms does this service support?
  • MOBILE
    * iOS (Obj-c, Swift)
    * Android
    * Windows Phone
    * Cordova
    * PhoneGap
    * Xamarin
    * Unity
    * LUA Corona

    WEB
    * PHP
    * ReactJS*
    * Angular JS
    * RESTful API
    * Java*

    DESKTOP
    * Windows(C#)
    * OSX (Obj-c, Swift)

  • Who are the main user groups of this service?
  • With customers in more than 25 countries spread across 5 continents, Kumulos is becoming the platform of choice for busy, fast growing Mobile Apps and Enterprises alike.

  • Does this service offer an API?
  • Easily access and use the Kumulos backend database with other systems and applications with our RESTful API.

    RESTful interface to the data stored in your tables is accessible over SSL with a REST API key for your application. Each application may have multiple REST API keys with different combinations of permissions.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, there is extensive helpdesk documentation as well as a full demo product with sample data that users can explore.

  • Does this service offer an API?
  • Yes, It supports integration with third party systems like your CRM or Business Intelligence platform, through web reporting APIs or embedded HTML widgets.

  • What is this service generally used for?
  • Analyzing how your users are engaging with your software. Software usage analytics gives you powerful insight to make data-driven product decisions, leverage in-application messaging to convert trial users, and evaluate churn to better retain customers.

  • What platforms does this service support?
  • Installed software applications built on:
    Windows, Mac & Linux and Native Java

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Installation Programs, Package Management Systems, License Management Software, Software Compliance Analytics

  • Does this service integrate with any other apps?
  • No out of the box integrations.

  • Who are the main user groups of this service?
  • Product Managers, Software Developers and Marketing Professionals who produce installed software applications.

FAQs

Vendor Information

Founded:
-
Based in:
Cary
Employees:
11-50
Likes:
Followers:
2.22k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Geneva
Employees:
11-50
Likes:
Followers:

Other

Who uses Kumulos
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Revulytics Usage
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses GSX Solutions
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English, French
Regional Restrictions:
No restrictions.
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