Compare Kumolus vs AI Service Desk

Kumolus 0 IT Service Management (ITSM)	AI Service Desk 0 IT Service Management (ITSM)
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Crozscore 52% what is this? Press Buzz: 33% User Trend: interest falling	Crozscore 80% what is this? User Happiness: 90% Press Buzz: 48% User Trend: interest falling
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About Kumolus Kumolus provides sull-stack Enterprise Cloud Management including visualization, provisioning, workflow automaton and cost management. Policy driven cost optimization, security, compliance, inventory tracking, audit and revision control.	About AI Service Desk Aisera is the first of its kind to provide a proactive, personalized, and predictive AI-driven Service Management (AISM) solution that is purpose-built to automate tasks and actions for IT, HR, Facilities, and Customer Service. Aisera's next-generation AI Service Desk works with existing service desk solutions to deliver an end-to-end AI Service Experience for employees and customers. The AI Service Desk provides omnichannel integrations through Conversational AI, NLU Search, and unsupervised NLP to speed remediation of knowledge requests and automate the resolution of tasks and actions.
Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features 2-Factor Authentication Analytics Anti-Virus API Batch Permissions & Access Chat Contact Management CRM Integration Customer Management Data Export Data Import Email Integration External Integrations Multi-User Notifications Password & Access Management Project Management Organization Management Malware Protection SAP Integration Bug Tracking Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary No key features associated with this application.	Summary 1000+ pre-trained workflows for task automation 200+ integrations to ticketing, knowledge, and IAM systems Conversational AI with 1B+ intents Auto-classification and routing through TicketIQ Next-best actions for agents to resolve tickets
Pricing Premium 2-3% of Cloud Spend under Management Included in plan: Automation & Orchestration Backup Management Security & Compliance Event & Workflow Automation Cost Optimization Cost Reporting Network Visualization Visualized Proviosioning Audit & Revision Control SOE and Patch Management Configuration Management
FAQs What platforms does this service support? AWS Azure Does this service offer multi-user capability (e.g. teams)? Kumolus is fully multi-tenanted and tenants can be managed seperately with Line of Business policy automation, governance and control Does this service offer an API? Kumolus is fully API enabled from a feature and role based access perspective. Does this service integrate with any other apps? Kumolus intregratesd with many IT Service Management platforms such as BMC Remedy, ServiceNow as well as DevOps pipelie tooling like Puppet, Chef, Ansible and Saltstack, Jenkins, CircleIO and much more. Does this service offer guides, tutorials and or customer support? Kumolus provides thorough documentation and web based customer support What is this service generally used for? Cloud Manament including Provisioning / Orchestration, Visualization, Cost Optimization, Compliance and Governance Who are the main user groups of this service? Cloud Architects Cloud Operations Developers IT Management IT Finance IT Security	FAQs What are some applications this service is commonly used in tandem with? AI Service Desk ingrates with Freshdesk, Zendesk, ServiceNow, Cherwell, Salesforce, Atlassian Jira Align (formerly AgileCraft) Does this service offer guides, tutorials and or customer support? Yes Does this service integrate with any other apps? Yes Does this service offer multi-user capability (e.g. teams)? No Who are the main user groups of this service? IT, HR, Facilities, and Customer Service
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 285	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 1.29k
Other Who uses Kumolus Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses AI Service Desk Startups Enterprises Desktop Platforms: Windows Macintosh Languages: English Regional Restrictions: Only available in United States of America