Compare Knowlarity vs ExpertusONE LMS vs Toky

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Crozscore:

81%
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40%
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Crozscore:

70%
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32%
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Crozscore:

79%
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37%
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Knowlarity screenshot view 4 more ExpertusONE LMS screenshot view 5 more Toky screenshot view 2 more

Software Description:

Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.

Software Description:

ExpertusONE is a powerful and intuitive LMS for training any audience in your ecosystem. The enterprise-class ExpertusONE LMS engages and empowers learners and admins, enhances learning effectiveness and enables distributed learning at scale.

Optimized for learning, the ExpertusONE LMS is built on a modern, cloud architecture for continued innovation:

-Train multiple audiences with the benefits of advanced mobile, gamification, social collaboration, meetings and eCommerce built in

-Automate learning administration using dynamic Groups

-Centralize all learning from microlearning to eLearning, video and webinars, and use real-time learning data to make better decisions

-Extend learning with your Salesforce CRM and other systems using the ExpertusONE App and API library

Software Description:

Toky is a full-featured cloud telephony solution designed for small and medium business that allows you to connect your customers visiting your website, Facebook page or calling to your own business phone number.You can start your call center with no hardware, physical phones or complex installations.

Easily integrate Toky with your CRM and start calling customers everywhere at a very affordable price per minute. You can get a business phone number in more than 60 countries.

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Analytics
  • API
  • CRM Integration

Features:

  • Class Management
  • Analytics
  • API
  • Corporate/Business
  • Employee Onboarding
  • Employee Training
  • Gamification
  • Video
  • Video Courses

Features:

  • External Integrations
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Customer Management
  • Contact Management
  • Notifications

Summary:

  • Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.

  • Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.

  • Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

  • Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.

  • SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.

  • Click-to-Call: Integrates the Click-to-Call button in user's email and ad campaigns to measure ROI.

Summary:

  • ExpertusONE Mobile - Full-featured Mobile LMS App for Apple iOS and Android

  • Salesforce Integration - Seamless LMS integration with Salesforce

  • ExpertusONE Insights - Powerful Reporting Engine for real-time or on-demand analytics

  • Gamification - Engage and motivate learning behavior

  • eCommerce - Advanced, easy-to-use eCommerce system

  • ExpertusONE Meetings - Virtual Conferencing... built in

  • ExpertusONE API - Industry's best and broadest REST API library

  • ExpertusONE Content - Game-changing eLearning content

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Free: for 1 user
    Basic: $14.20/month for 2 users
    Advanced: $26/month for 4 users
    Premium: $52.90/month for 6 users
    Enterprise: Pricing on request.

Pricing:

  • Credit card required: No
  • ExpertusONE LMS is offered on a subscription based pricing model. Please contact Expertus for pricing.

Pricing:

  • Starting from: $15.00/month
  • Credit card required: No
  • After purchasing credit
    *
    Valid for numbers in 36 countries

    Especial discount on every paid plan if paid yearly
    * $15 per agent per month, billed yearly
    * $60 per team (6 agents included)

Basic

Free
Included in plan:
  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

PER-AGENT PLAN

$20.00
1 user(s) / month
Included in plan:
  • Everything in Basic plan
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)

TEAM PLAN

$72.00
6 user(s) / month
Included in plan:
  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce
  • 50% discount on agents

FAQs:

    Who are the main user groups of this service?
  • Knowlarity loves working with enterprises and startups in emerging markets.

  • What is this service generally used for?
  • It is generally used for a cloud telephony.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with various CRM systems.

  • Does this service integrate with any other apps?
  • Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.

  • Does this service offer an API?
  • Their API is based on REST principles, so it’s very easy to write and test applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows Multi-Agent Access.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: blog, knowledge base, phone support, and email support.

FAQs:

    Who are the main user groups of this service?
  • The ExpertusONE LMS is ideally suited for training multiple audiences in and outside of corporate enterprises. With an open API library, it also extends learning to Salesforce and other systems.

  • What are some applications this service is commonly used in tandem with?
  • ExpertusONE offers built-in reporting, gamification, virtual conferencing, and eCommerce.

  • What platforms does this service support?
  • ExpertusONE LMS supports the following mobile devices: Android, iPhone, iPad, Mobile Web App

  • Does this service offer an API?
  • Using our REST APIs, ExpertusONE offers the industry's best integration library. All LMS functionality can be easily implemented or reused by other systems such as Salesforce, Workday HCM and many others.

  • Does this service offer multi-user capability (e.g. teams)?
  • ExpertusONE LMS lets organizations train multiple audiences including their workforce, sales teams, customers and channel partners.

  • Does this service integrate with any other apps?
  • Using our REST APIs, ExpertusONE offers the industry's best integration library. All LMS functionality can be easily implemented or reused by other systems such as Salesforce, Workday HCM and many others.

  • Does this service offer guides, tutorials and or customer support?
  • ExpertusONE LMS offers support options such as FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, and personal access to an LMS Specialist.

FAQs:

    Does this service integrate with any other apps?
    • Wordpress
    • Facebook
    • Salesforce
    • Intercom
    • Zoho CRM
    • Hubspot CRM
    • Slack
    • Pipedrive
    • InfusionSoft
    • FreshSales
    • AmoCRM
    • AgileCRM
    • vTiger
    • Insighlty
    • Zapier
  • Does this service offer an API?
  • Not actually, but we have several integrations with CRM, Slack, Facebook and much more using Zapier

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Businesses that want to give excellent customer support.

  • What is this service generally used for?
  • For customer support and sales calls

  • What platforms does this service support?
  • Native mobile Android app and web app

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • CRM and collaboration tools like Slack

Publisher:

Founded:
-
Based in:
-
Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
Santa Clara
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
513

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ExpertusONE LMS
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Chinese, Czech, Danish, English, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian
Regional Restrictions:
No restrictions.

Other:

Who uses Toky
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English, Spanish, Portuguese
Regional Restrictions:
No restrictions.
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