Compare Knowlarity vs ExpertusONE LMS vs CrazyCall

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Knowlarity screenshot view 4 more ExpertusONE LMS screenshot view 5 more CrazyCall screenshot view 5 more

Software Description:

Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.

Software Description:

ExpertusONE is a powerful and intuitive LMS for training any audience in your ecosystem. The enterprise-class ExpertusONE LMS engages and empowers learners and admins, enhances learning effectiveness and enables distributed learning at scale.

Optimized for learning, the ExpertusONE LMS is built on a modern, cloud architecture for continued innovation:

-Train multiple audiences with the benefits of advanced mobile, gamification, social collaboration, meetings and eCommerce built in

-Automate learning administration using dynamic Groups

-Centralize all learning from microlearning to eLearning, video and webinars, and use real-time learning data to make better decisions

-Extend learning with your Salesforce CRM and other systems using the ExpertusONE App and API library

Software Description:

CrazyCall is a cloud-based app that helps contact centers and sales teams boost performance of their outbound and inbound projects.

Easy to install, CrazyCall requires no download or technical skills. Start making and receiving calls directly in your browser within minutes of creating your account. With our automatic dialer you no longer need to dial numbers manually. You can also set rules to efficiently manage your outbound & inbound queue or reschedule calls automatically.

Save money while serving international markets with free minutes in every plan and competitive connection rates. CrazyCall also lets you choose phone numbers from over 60 countries, so you can always appear local to your leads and clients.

Add users to your account and easily monitor your team progress with live call listening and dashboards. Use call recordings to evaluate and enhance the quality of every conversation. Get up to speed on your project’s performance with real-time reports and optimize your strategy on the spot.

Expand and refine your contacts database with CrazyCall’s Click-to-Call add-on. Use it to add phone numbers to your list as you browse the web, make and receive calls and close every contact with a meaningful status.

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Analytics
  • API
  • CRM Integration

Features:

  • Class Management
  • Analytics
  • API
  • Corporate/Business
  • Employee Onboarding
  • Employee Training
  • Gamification
  • Video
  • Video Courses

Features:

  • Custom Data Forms
  • API
  • Softphone
  • Multi-User
  • Employee Engagement
  • Dashboard
  • Click-to-Dial
  • External Integrations
  • Customer Management
  • Notifications
  • Data Export
  • Data Import
  • Contact Management
  • Scheduling
  • Lead Management
  • Call Recording
  • Call Tracking
  • Call Disposition

Summary:

  • Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.

  • Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.

  • Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

  • Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.

  • SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.

  • Click-to-Call: Integrates the Click-to-Call button in user's email and ad campaigns to measure ROI.

Summary:

  • ExpertusONE Mobile - Full-featured Mobile LMS App for Apple iOS and Android

  • Salesforce Integration - Seamless LMS integration with Salesforce

  • ExpertusONE Insights - Powerful Reporting Engine for real-time or on-demand analytics

  • Gamification - Engage and motivate learning behavior

  • eCommerce - Advanced, easy-to-use eCommerce system

  • ExpertusONE Meetings - Virtual Conferencing... built in

  • ExpertusONE API - Industry's best and broadest REST API library

  • ExpertusONE Content - Game-changing eLearning content

Summary:

  • Analytics and KPIs

  • Fast setup

  • Agent panel

  • Cloud-based app

  • Dialer and matching

  • Integrations

  • Visual script creator

  • Campaign wizard

  • Personalized interface

Pricing:

  • Credit card required: N/A
  • Free: for 1 user
    Basic: $14.20/month for 2 users
    Advanced: $26/month for 4 users
    Premium: $52.90/month for 6 users
    Enterprise: Pricing on request.

Pricing:

  • Credit card required: No
  • ExpertusONE LMS is offered on a subscription based pricing model. Please contact Expertus for pricing.

Plan A

$10.00
1 user(s) / month
Included in plan:
  • 1000 free minutes to 20 countries
  • Free phone number
  • Free inbound calls

Plan B

$20.00
1 user(s) / month
Included in plan:
  • 1000 free minutes to 40 countries
  • Unlimited number of projects
  • Free phone number
  • Free inbound calls

Plan C

$40.00
1 user(s) / month
Included in plan:
  • 1000 free minutes to 60 countries
  • Unlimited number of projects
  • Free phone number
  • Unlimited call recordings storage
  • Free inbound calls

FAQs:

    Who are the main user groups of this service?
  • Knowlarity loves working with enterprises and startups in emerging markets.

  • What is this service generally used for?
  • It is generally used for a cloud telephony.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with various CRM systems.

  • Does this service integrate with any other apps?
  • Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.

  • Does this service offer an API?
  • Their API is based on REST principles, so it’s very easy to write and test applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows Multi-Agent Access.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: blog, knowledge base, phone support, and email support.

FAQs:

    Who are the main user groups of this service?
  • The ExpertusONE LMS is ideally suited for training multiple audiences in and outside of corporate enterprises. With an open API library, it also extends learning to Salesforce and other systems.

  • What are some applications this service is commonly used in tandem with?
  • ExpertusONE offers built-in reporting, gamification, virtual conferencing, and eCommerce.

  • What platforms does this service support?
  • ExpertusONE LMS supports the following mobile devices: Android, iPhone, iPad, Mobile Web App

  • Does this service offer an API?
  • Using our REST APIs, ExpertusONE offers the industry's best integration library. All LMS functionality can be easily implemented or reused by other systems such as Salesforce, Workday HCM and many others.

  • Does this service offer multi-user capability (e.g. teams)?
  • ExpertusONE LMS lets organizations train multiple audiences including their workforce, sales teams, customers and channel partners.

  • Does this service integrate with any other apps?
  • Using our REST APIs, ExpertusONE offers the industry's best integration library. All LMS functionality can be easily implemented or reused by other systems such as Salesforce, Workday HCM and many others.

  • Does this service offer guides, tutorials and or customer support?
  • ExpertusONE LMS offers support options such as FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, and personal access to an LMS Specialist.

FAQs:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
59.4k
Followers:
3.69k

Publisher:

Founded:
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Based in:
Santa Clara
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ExpertusONE LMS
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Chinese, Czech, Danish, English, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian
Regional Restrictions:
No restrictions.

Other:

Who uses CrazyCall
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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