Compare Knowlarity vs CrazyCall vs Courseplay

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Software Description:

Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.

Software Description:

CrazyCall is a cloud-based app that helps contact centers and sales teams boost performance of their outbound and inbound projects.

Easy to install, CrazyCall requires no download or technical skills. Start making and receiving calls directly in your browser within minutes of creating your account. With our automatic dialer you no longer need to dial numbers manually. You can also set rules to efficiently manage your outbound & inbound queue or reschedule calls automatically.

Save money while serving international markets with free minutes in every plan and competitive connection rates. CrazyCall also lets you choose phone numbers from over 60 countries, so you can always appear local to your leads and clients.

Add users to your account and easily monitor your team progress with live call listening and dashboards. Use call recordings to evaluate and enhance the quality of every conversation. Get up to speed on your project’s performance with real-time reports and optimize your strategy on the spot.

Expand and refine your contacts database with CrazyCall’s Click-to-Call add-on. Use it to add phone numbers to your list as you browse the web, make and receive calls and close every contact with a meaningful status.

Software Description:

Courseplay is more than simply an edtech or e-learning solution for organizations. If you have a small, medium or large company or organization, Courseplay can help you bring down the cost of training and multiply your training capacity with a few clicks of a button. Detailed reports will provide useful insights about your organization. Our easy-to-use interface allows anyone to pickup and run with the platform quickly with minimal documentation. New hires and even potential hires can be trained and pre-trained easily, making the onboarding process smooth and hassle-free.

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Analytics
  • API
  • CRM Integration

Features:

  • Custom Data Forms
  • API
  • Softphone
  • Multi-User
  • Employee Engagement
  • Dashboard
  • Click-to-Dial
  • External Integrations
  • Customer Management
  • Notifications
  • Data Export
  • Data Import
  • Contact Management
  • Scheduling
  • Lead Management
  • Call Recording
  • Call Tracking
  • Call Disposition

Features:

  • SCORM
  • Student Registration
  • Class Management
  • Analytics
  • Dashboard
  • Feedback Management
  • Email Integration
  • Notifications
  • Onboarding
  • Employee Database
  • Attendance Tracking
  • Employee Onboarding
  • External Integrations
  • Data Visualization
  • Data Import
  • Data Export
  • Multi-User
  • Scheduling
  • Video Courses
  • Personal Learning
  • Corporate/Business
  • Employee Training
  • Gamification

Summary:

  • Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.

  • Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.

  • Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

  • Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.

  • SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.

  • Click-to-Call: Integrates the Click-to-Call button in user's email and ad campaigns to measure ROI.

Summary:

  • Analytics and KPIs

  • Fast setup

  • Agent panel

  • Cloud-based app

  • Dialer and matching

  • Integrations

  • Visual script creator

  • Campaign wizard

  • Personalized interface

Summary:

  • Cloud-based learning platform for small, medium and large businesses

  • Responsive web and mobile learning management system (LMS)

Pricing:

  • Credit card required: N/A
  • Free: for 1 user
    Basic: $14.20/month for 2 users
    Advanced: $26/month for 4 users
    Premium: $52.90/month for 6 users
    Enterprise: Pricing on request.

Plan B

$22.00
1 user(s) / month
Included in plan:
  • 500 free minutes to 123 countries
  • Unlimited number of projects
  • Free phone number
  • Free inbound calls

Plan A

$11.00
1 user(s) / month
Included in plan:
  • 200 free minutes to 123 countries
  • Free phone number
  • Free inbound calls

Plan C

$45.00
1 user(s) / month
Included in plan:
  • 1250 free minutes to 123 countries
  • Unlimited number of projects
  • Free phone number
  • Unlimited call recordings storage
  • Free inbound calls

Free Trial

Free
Included in plan:
  • 30 day free trial
  • Demo and walkthrough available
  • Unlimited Course Authoring included
  • Account Administration included
  • 1 GB of storage included
  • No credit card required

Small 100 Plan

$200.00
100 user(s) / month
Included in plan:
  • Flat fee for 100 active users
  • Discounted overflow rates
  • Email support and basic documentation
  • 5 GB of storage included
  • Unlimited courses

FAQs:

    Who are the main user groups of this service?
  • Knowlarity loves working with enterprises and startups in emerging markets.

  • What is this service generally used for?
  • It is generally used for a cloud telephony.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with various CRM systems.

  • Does this service integrate with any other apps?
  • Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.

  • Does this service offer an API?
  • Their API is based on REST principles, so it’s very easy to write and test applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows Multi-Agent Access.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: blog, knowledge base, phone support, and email support.

FAQs:

FAQs:

    Does this service integrate with any other apps?
  • GoToMeeting
    WebEx
    Skype
    Google Hangouts
    Microsoft Office
    GSuite

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes absolutely! Our support teams are always available to assist you with any requirement.

  • Who are the main user groups of this service?
  • Any company or organization with 500 or more employees in the following sectors:
    Information Technology
    Pharmaceuticals
    BPOs
    Manufacturing
    Civil Aviation
    Energy
    Banking and Finance

  • Does this service offer an API?
  • Yes, APIs are available upon request

  • What are some applications this service is commonly used in tandem with?
  • GoToMeeting
    WebEx
    Skype
    Google Hangouts
    Microsoft Office
    GSuite
    SAP HRMS
    PMS

  • What is this service generally used for?
  • Delivering courses for learning or training over the internet
    Generating detailed reports based on users, courses or attempts
    Generating in-depth analysis of learner participation and interaction
    Accessing training materials on mobile devices
    Authenticating users to ensure accurate training delivery
    Employee engagement

  • What platforms does this service support?
  • Google Chrome browser on any device
    Mozilla Firefox browser on any device
    Apple Safari Browser on any device
    Native Android App
    Native iOS App

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
59.6k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.26k
Followers:
813

Publisher:

Founded:
-
Based in:
Mumbai
Employees:
11-50
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses CrazyCall
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Courseplay
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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