Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.
Report & Compliance
Automatic Call Distribution
Interactive Voice Response
Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.
Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.
Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.
Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.
SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.
Click-to-Call: Integrates the Click-to-Call button in user's email and ad campaigns to measure ROI.
Credit card required: No
Free: for 1 user
Basic: $14.20/month for 2 users
Advanced: $26/month for 4 users
Premium: $52.90/month for 6 users
Enterprise: Pricing on request.
Who are the main user groups of this service?
Knowlarity loves working with enterprises and startups in emerging markets.
What is this service generally used for?
It is generally used for a cloud telephony.
What are some applications this service is commonly used in tandem with?
It is used in tandem with various CRM systems.
Does this service integrate with any other apps?
Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.
Does this service offer an API?
Their API is based on REST principles, so it’s very easy to write and test applications.
Does this service offer multi-user capability (e.g. teams)?
It allows Multi-Agent Access.
Does this service offer guides, tutorials and or customer support?
They offer: blog, knowledge base, phone support, and email support.