Compare Kixie vs contactSPACE vs Toky

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Crozscore:

74%
what is this?
26%
interest falling

Crozscore:

69%
what is this?
23%
no significant changes

Crozscore:

79%
what is this?
37%
interest rising
Kixie screenshot view 2 more contactSPACE screenshot Toky screenshot view 2 more

Software Description:

Sales is a numbers game
Know Your Numbers

Kixie serves Sales People and Sales Managers.

Sales People can:

  • Make more calls via click-to-call
  • Use our Power Dialer to automatically make calls
  • Send SMS messages from a business number
  • Track calls in CRM without additional effort
  • Local Presence dialing to increase connections

Sales Managers get:

  • Uniform call data in the CRM
  • Increased coaching opportunities though recorded calls and live call listening
  • Inbound Reporting to identify successful marketing campaigns
  • Faster Lead to Call times with Lead Caller

Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Software Description:

Toky is a full-featured cloud telephony solution designed for small and medium business that allows you to connect your customers visiting your website, Facebook page or calling to your own business phone number.You can start your call center with no hardware, physical phones or complex installations.

Easily integrate Toky with your CRM and start calling customers everywhere at a very affordable price per minute. You can get a business phone number in more than 60 countries.

Features:

  • Dashboard
  • Softphone
  • CRM Integration
  • Google Apps Integration
  • Lead Management
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • API
  • Notifications
  • Scheduling
  • External Integrations
  • Call Recording
  • Call Disposition
  • Click-to-Dial
  • Call Tracking

Features:

Features:

  • External Integrations
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Customer Management
  • Contact Management
  • Notifications

Summary:

    No key features associated with this application.

Summary:

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Summary:

    No key features associated with this application.

Integrated

$15.00
1 user(s) / month
Included in plan:
  • IVR Auto-Attendant
  • Ring Groups
  • Bi-Directional CRM Integration
  • Dashboard Login
  • Recorded Calls
  • Missed Call Alerts
  • New Lead Creation
  • Onboarding Resources
  • Call Disposition Logging
  • Reporting Dashboard

Integrated

$35.00
1 user(s) / month
Included in plan:
  • Web Dialer
  • Click to Call
  • Find Me Follow Me
  • Presence Management
  • IVR Auto-Attendant
  • Ring Groups
  • Bi-directional CRM integration
  • Recorded Calls
  • Missed Call Alerts
  • New Lead Creation
  • Onboarding Resources
  • Call Disposition Logging
  • Reporting Dashboard
  • Email Support

Enterprise

$65.00
1 user(s) / month
Included in plan:
  • Web Dialer
  • Click to Call
  • Find Me Follow Me
  • Presence Management
  • IVR Auto-Attendant
  • Ring Groups
  • Bi-directional CRM integration
  • Recorded Calls
  • Missed Call Alerts
  • New Lead Creation
  • Training and Onboarding
  • Call Disposition Logging
  • Reporting Dashboard
  • SMS Messaging
  • Coaching Tools
  • Local Presence
  • Power Dialer
  • Lead Caller
  • Custom Call Dispositions
  • Voicemail Drop
  • Integration api
  • Slack Integration
  • Dedicated Account Manager
  • Desk Phones
  • Mobile App (iPhone/Android)
  • Phone + Email Support

Pricing:

  • Starting from: $15.00/month
  • Credit card required: No
  • After purchasing credit
    *
    Valid for numbers in 36 countries

    Especial discount on every paid plan if paid yearly
    * $15 per agent per month, billed yearly
    * $60 per team (6 agents included)

Basic

Free
Included in plan:
  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

PER-AGENT PLAN

$20.00
1 user(s) / month
Included in plan:
  • Everything in Basic plan
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)

TEAM PLAN

$72.00
6 user(s) / month
Included in plan:
  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce
  • 50% discount on agents

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

FAQs:

    Does this service integrate with any other apps?
    • Wordpress
    • Facebook
    • Salesforce
    • Intercom
    • Zoho CRM
    • Hubspot CRM
    • Slack
    • Pipedrive
    • InfusionSoft
    • FreshSales
    • AmoCRM
    • AgileCRM
    • vTiger
    • Insighlty
    • Zapier
  • Does this service offer an API?
  • Not actually, but we have several integrations with CRM, Slack, Facebook and much more using Zapier

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Businesses that want to give excellent customer support.

  • What is this service generally used for?
  • For customer support and sales calls

  • What platforms does this service support?
  • Native mobile Android app and web app

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • CRM and collaboration tools like Slack

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Kixie
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English

Other:

Who uses Toky
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
Spanish, Portuguese, English
Regional Restrictions:
No restrictions.
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