Compare Kixie vs Nectar Desk vs Jive Communications

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Crozscore:

74%
what is this?
27%
no significant changes

Crozscore:

64%
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100%
27%
interest falling

Crozscore:

94%
what is this?
95%
48%
interest falling
Kixie screenshot view 2 more Nectar Desk screenshot view 1 more Jive Communications screenshot

Software Description:

Sales is a numbers game
Know Your Numbers

Kixie serves Sales People and Sales Managers.

Sales People can:

  • Make more calls via click-to-call
  • Use our Power Dialer to automatically make calls
  • Send SMS messages from a business number
  • Track calls in CRM without additional effort
  • Local Presence dialing to increase connections

Sales Managers get:

  • Uniform call data in the CRM
  • Increased coaching opportunities though recorded calls and live call listening
  • Inbound Reporting to identify successful marketing campaigns
  • Faster Lead to Call times with Lead Caller

Software Description:

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.

Software Description:

Jive provides cloud-based phone systems and Unified Communications services. Jive’s customers include high-growth businesses and public sector institutions needing a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive’s cloud architecture offers an integrated, seamless experience that provides richer context and creates more efficient connections between co-workers and clients. Jive’s cloud delivery model ensures that each organization always has the latest technology, features, and applications—making Jive the last phone system you’ll ever need.

Features:

  • Dashboard
  • Softphone
  • CRM Integration
  • Google Apps Integration
  • Lead Management
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • API
  • Notifications
  • Scheduling
  • External Integrations
  • Call Recording
  • Call Disposition
  • Click-to-Dial
  • Call Tracking

Features:

  • Email Integration
  • Contact Management
  • API
  • Data Visualization
  • Data Import
  • Data Export
  • Contact Sharing
  • Dashboard
  • External Integrations

Features:

  • SMS
  • Custom Data Forms
  • Calendar Management
  • Project Management
  • Google Apps Integration
  • Email Integration
  • 2-Factor Authentication
  • Call Disposition
  • History/Version Control
  • API
  • Multi-User
  • External Integrations
  • Notifications
  • Contact Sharing
  • Contact Management
  • Call Recording
  • Call Tracking
  • Softphone
  • Click-to-Dial
  • Chat
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Build a call flow within minutes using Jive's intuitive Dial Plan Editor.

  • Jive Video enables real-time collaboration and improves decision making.

  • Jive Contact Center delivers a broad set of features and real-time reports.

  • Jive Voice lets you enjoy all-inclusive features like unlimited voicemail boxes.

  • With Jive Voice and Find Me/Follow Me you don't ever have to miss a call again.

Integrated

$15.00
1 user(s) / month
Included in plan:
  • IVR Auto-Attendant
  • Ring Groups
  • Bi-Directional CRM Integration
  • Dashboard Login
  • Recorded Calls
  • Missed Call Alerts
  • New Lead Creation
  • Onboarding Resources
  • Call Disposition Logging
  • Reporting Dashboard

Integrated

$35.00
1 user(s) / month
Included in plan:
  • Web Dialer
  • Click to Call
  • Find Me Follow Me
  • Presence Management
  • IVR Auto-Attendant
  • Ring Groups
  • Bi-directional CRM integration
  • Recorded Calls
  • Missed Call Alerts
  • New Lead Creation
  • Onboarding Resources
  • Call Disposition Logging
  • Reporting Dashboard
  • Email Support

Enterprise

$65.00
1 user(s) / month
Included in plan:
  • Web Dialer
  • Click to Call
  • Find Me Follow Me
  • Presence Management
  • IVR Auto-Attendant
  • Ring Groups
  • Bi-directional CRM integration
  • Recorded Calls
  • Missed Call Alerts
  • New Lead Creation
  • Training and Onboarding
  • Call Disposition Logging
  • Reporting Dashboard
  • SMS Messaging
  • Coaching Tools
  • Local Presence
  • Power Dialer
  • Lead Caller
  • Custom Call Dispositions
  • Voicemail Drop
  • Integration api
  • Slack Integration
  • Dedicated Account Manager
  • Desk Phones
  • Mobile App (iPhone/Android)
  • Phone + Email Support

Intermediate

$49.00
1 user(s) / month
Included in plan:
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • extensions
  • ring groups
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • agent activity
  • contact activity
  • contact center
  • real time dashboard
  • multi-queue
  • real time dashboard
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations
  • instant number purchasing

Basic

$29.00
1 user(s) / month
Included in plan:
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • extensions
  • ring groups
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • agent activity
  • contact activity
  • contact center overview
  • real time dashboard
  • multi-queue
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations
  • instant number purchasing

Advanced

$99.00
1 user(s) / month
Included in plan:
  • ring groups
  • extensions
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • instant number purchasing
  • agent activity
  • contact activity
  • contact center overview dashboard
  • multi-queue
  • real time dashboard
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • Yes!

  • Who are the main user groups of this service?
  • Jive’s customers include high-growth businesses and public sector institutions.

  • Does this service offer guides, tutorials and or customer support?
  • 24/7 customer support

  • What is this service generally used for?
  • Businesses in need of a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive will be your first and last phone system!

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes!

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
159
Followers:
98

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Kixie
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Nectar Desk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Jive Communications
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English, Portuguese
Regional Restrictions:
No restrictions.
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