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About Kixie

Sales is a numbers game
Know Your Numbers

Kixie serves Sales People and Sales Managers.

Sales People can:

  • Make more calls via click-to-call
  • Use our Power Dialer to automatically make calls
  • Send SMS messages from a business number
  • Track calls in CRM without additional effort
  • Local Presence dialing to increase connections

Sales Managers get:

  • Uniform call data in the CRM
  • Increased coaching opportunities though recorded calls and live call listening
  • Inbound Reporting to identify successful marketing campaigns
  • Faster Lead to Call times with Lead Caller

About Jive Communications

Jive provides cloud-based phone systems and Unified Communications services. Jive’s customers include high-growth businesses and public sector institutions needing a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive’s cloud architecture offers an integrated, seamless experience that provides richer context and creates more efficient connections between co-workers and clients. Jive’s cloud delivery model ensures that each organization always has the latest technology, features, and applications—making Jive the last phone system you’ll ever need.

About contactSPACE

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • File Transfer
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Video
  • SMS
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Report & Compliance
  • Hardware Integration
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Interactive Voice Response
  • Audio Recording

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • SAP Integration

Summary

    No key features associated with this application.

Summary

  • Build a call flow within minutes using Jive's intuitive Dial Plan Editor.

  • Jive Video enables real-time collaboration and improves decision making.

  • Jive Contact Center delivers a broad set of features and real-time reports.

  • Jive Voice lets you enjoy all-inclusive features like unlimited voicemail boxes.

  • With Jive Voice and Find Me/Follow Me you don't ever have to miss a call again.

Summary

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Pricing

Integrated

$15.00
1 user(s) / month
Included in plan:
  • IVR Auto-Attendant
  • Ring Groups
  • Bi-Directional CRM Integration
  • Dashboard Login
  • Recorded Calls
  • Missed Call Alerts
  • New Lead Creation
  • Onboarding Resources
  • Call Disposition Logging
  • Reporting Dashboard

Integrated

$35.00
1 user(s) / month
Included in plan:
  • Web Dialer
  • Click to Call
  • Find Me Follow Me
  • Presence Management
  • IVR Auto-Attendant
  • Ring Groups
  • Bi-directional CRM integration
  • Recorded Calls
  • Missed Call Alerts
  • New Lead Creation
  • Onboarding Resources
  • Call Disposition Logging
  • Reporting Dashboard
  • Email Support

Enterprise

$65.00
1 user(s) / month
Included in plan:
  • Web Dialer
  • Click to Call
  • Find Me Follow Me
  • Presence Management
  • IVR Auto-Attendant
  • Ring Groups
  • Bi-directional CRM integration
  • Recorded Calls
  • Missed Call Alerts
  • New Lead Creation
  • Training and Onboarding
  • Call Disposition Logging
  • Reporting Dashboard
  • SMS Messaging
  • Coaching Tools
  • Local Presence
  • Power Dialer
  • Lead Caller
  • Custom Call Dispositions
  • Voicemail Drop
  • Integration api
  • Slack Integration
  • Dedicated Account Manager
  • Desk Phones
  • Mobile App (iPhone/Android)
  • Phone + Email Support

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer an API?
  • Yes!

  • Who are the main user groups of this service?
  • Jive’s customers include high-growth businesses and public sector institutions.

  • Does this service offer guides, tutorials and or customer support?
  • 24/7 customer support

  • What is this service generally used for?
  • Businesses in need of a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive will be your first and last phone system!

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes!

FAQs

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
Followers:

Other

Who uses Kixie
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Jive Communications
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Portuguese, Spanish, English
Regional Restrictions:
No restrictions.

Other

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English
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