Compare Kickserv vs Primalogik 360 vs Zendesk

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81%
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94%
31%
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Crozscore:

75%
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100%
30%
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Crozscore:

86%
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78%
66%
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Kickserv screenshot view 4 more Primalogik 360 screenshot view 4 more Zendesk screenshot

Software Description:

KickServ is developed for small businesses in any industry that provides client services in the field.
Thanks to Kickserv’s mobile capabilities, the solution can be used equally by both onsite and offsite employees. Technicians who work in the field can take advantage of advanced features like GPS tracking and automated team status updates.
It helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where users can complete jobs.

Software Description:

Primalogik 360 provide a fully online platform for managing 360 degree surveys as well as employee appraisals. With a simple, yet powerful design, HR managers in particular, and managers in general are provided with powerful tools for data analysis without having to be bogged down with the process of managing invitations, reminders and collating information from different sources.

Primalogik 360 offers an intuitive platform that requires no training and allows managers to focus on employee development rather than managing "the process". If you feel you're bogged down with procedures and an inflexible system, then Primalogik 360 will bring a breath of fresh air to your organization as a whole.

The platform provides several other features like:
* Employee Journal - easy way to keep track of employee's performance with real time feedback
* People Directory - handy way to access contact information from anybody in the organization
* Opinion Surveys - same useful and simple system to conduct employee engagement and satisfaction surveys
* Automated email reminders
* Single sign-on interface with Google Open-ID as well as Yahoo! accounts

Software Description:

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages.

Zendesk is a beautifully simple customer service platform. It enables companies to provide great customer service, scale with self-service options, and differentiate with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.

Features:

  • Billing/Invoicing
  • History/Version Control
  • Payroll
  • Scheduling
  • Customer Management
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management
  • Payment Processor

Features:

  • 360 Degree Feedback
  • Data Visualization
  • Feedback Management
  • Data Export
  • Data Import
  • Employee Database
  • Multi-User
  • Notifications
  • Dashboard

Features:

  • Chat
  • Customer Management
  • Email Integration

Summary:

  • Invoicing & Online Payments: It is possible to send invoices and collect payments online instantly.

  • Detailed Reporting: Using predefined reports, or making own custom reports.

  • Dynamic Calendar: It can help teams plan for even the most complex schedules.

  • Self-service Portal: Enables user's customers to track their jobs and make requests with the self service portal.

  • Customer Tracking: From contact information to sales, job, and invoice history.

  • Sales & Estimates: Tracks all user's prospects and estimates easily.

Summary:

  • Make 360 surveys and performance appraisals easy to manage and administer.

  • Automate the administration of 360 surveys and performance appraisals

  • Fully customizable questionnaires

  • Simple and intuitive interface

  • Online performance management solution with simple, yet powerful interface

  • No training necessary with Primalogik 360 - intuitive, simple, powerful interface

Summary:

  • Multi-channel support: email, web, phone, chat, social media

  • Flexible ticket management with automated workflow

  • Customer facing web interface that you can easily brand

  • Brings all your customer conversations into one place

  • Time-saving tools like ticket views, triggers, and automations

  • Robust reporting and advanced analytics

Pricing:

  • Credit card required: N/A
  • Lite: $26 /month up to 2 users
    Basic: $44 /month up to 5 users
    Standard: $89 /month up to 10 users
    Pro: $134 /month up to 20 users
    QuickBooks® 2-way Sync: Online or Desktop $10/month
    14 day free trial

FAQs:

    Who are the main user groups of this service?
  • Kickserv is most frequently used by professionals in the plumbing, landscaping, computer repair, HVAC, and carpet cleaning industries. The majority of these companies have fewer than 50 employees.

  • What is this service generally used for?
  • It is used for field service management.

  • What platforms does this service support?
  • Platforms: Web-based on Windows and Mac, iPhone-iPad, Windows Phone, Mobile Web App.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with QuickBooks.

  • Does this service integrate with any other apps?
  • They have a seamless 2-way Quickbooks integration with no double entry.

  • Does this service offer an API?
  • Yes, they offer an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2006
Based in:
Mill Valley
Employees:
11-50
Likes:
1.43k
Followers:
361

Publisher:

Founded:
-
Based in:
Montréal
Employees:
2-10
Likes:
38
Followers:
199

Publisher:

Founded:
2007
Based in:
San Francisco
Employees:
1001-5000
Likes:
117k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Primalogik 360
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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