Compare Kickserv vs LegalTrek vs Zendesk

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Crozscore:

81%
what is this?
94%
31%
interest falling

Crozscore:

59%
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37%
interest falling

Crozscore:

86%
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78%
66%
no significant changes
Kickserv screenshot view 4 more LegalTrek screenshot view 2 more Zendesk screenshot

Software Description:

KickServ is developed for small businesses in any industry that provides client services in the field.
Thanks to Kickserv’s mobile capabilities, the solution can be used equally by both onsite and offsite employees. Technicians who work in the field can take advantage of advanced features like GPS tracking and automated team status updates.
It helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where users can complete jobs.

Software Description:

Servicing lawyers from the East Coast to Asia-Pacific and from South Africa to Norway, LegalTrek is leader in practice management for boutique and mid-sized corporate law firms.Whether in the Cloud or installed on your premise, LegalTrek is designed to set you ahead of the competition and delight even your most sophisticated corporate clientele.You no longer need to put up with administration slowness or mundane tasks. LegalTrek saves your time for what really matters - serving your clients and earning new business while increasing profits.

Software Description:

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages.

Zendesk is a beautifully simple customer service platform. It enables companies to provide great customer service, scale with self-service options, and differentiate with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.

Features:

  • Billing/Invoicing
  • History/Version Control
  • Payroll
  • Scheduling
  • Customer Management
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management
  • Payment Processor

Features:

  • Billing/Invoicing
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Task Scheduling/Tracking
  • Timesheets

Features:

  • Chat
  • Customer Management
  • Email Integration

Summary:

  • Invoicing & Online Payments: It is possible to send invoices and collect payments online instantly.

  • Detailed Reporting: Using predefined reports, or making own custom reports.

  • Dynamic Calendar: It can help teams plan for even the most complex schedules.

  • Self-service Portal: Enables user's customers to track their jobs and make requests with the self service portal.

  • Customer Tracking: From contact information to sales, job, and invoice history.

  • Sales & Estimates: Tracks all user's prospects and estimates easily.

Summary:

  • Automatic Invoicing and Transparent Work Reports.

  • Alternative Fee Arrangements.

  • Complete Permissions and Visibility Control.

  • Comprehensive Reporting and Matter Management.

  • Simple Time Tracking.

  • Accurate Billing.

Summary:

  • Multi-channel support: email, web, phone, chat, social media

  • Flexible ticket management with automated workflow

  • Customer facing web interface that you can easily brand

  • Brings all your customer conversations into one place

  • Time-saving tools like ticket views, triggers, and automations

  • Robust reporting and advanced analytics

Pricing:

  • Credit card required: N/A
  • Lite: $26 /month up to 2 users
    Basic: $44 /month up to 5 users
    Standard: $89 /month up to 10 users
    Pro: $134 /month up to 20 users
    QuickBooks® 2-way Sync: Online or Desktop $10/month
    14 day free trial

Pricing:

  • Starting from: $39.00/month
  • Credit card required: N/A
  • Starting from 39$ user/month.

FAQs:

    Who are the main user groups of this service?
  • Kickserv is most frequently used by professionals in the plumbing, landscaping, computer repair, HVAC, and carpet cleaning industries. The majority of these companies have fewer than 50 employees.

  • What is this service generally used for?
  • It is used for field service management.

  • What platforms does this service support?
  • Platforms: Web-based on Windows and Mac, iPhone-iPad, Windows Phone, Mobile Web App.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with QuickBooks.

  • Does this service integrate with any other apps?
  • They have a seamless 2-way Quickbooks integration with no double entry.

  • Does this service offer an API?
  • Yes, they offer an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2006
Based in:
Mill Valley
Employees:
11-50
Likes:
1.43k
Followers:
361

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2007
Based in:
San Francisco
Employees:
1001-5000
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses LegalTrek
  • Personal
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Bulgarian, English, German, Macedonian, Serbian
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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