KickServ is developed for small businesses in any industry that provides client services in the field.
Thanks to Kickserv’s mobile capabilities, the solution can be used equally by both onsite and offsite employees. Technicians who work in the field can take advantage of advanced features like GPS tracking and automated team status updates.
It helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where users can complete jobs.
This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.
Invoicing & Online Payments: It is possible to send invoices and collect payments online instantly.
Detailed Reporting: Using predefined reports, or making own custom reports.
Dynamic Calendar: It can help teams plan for even the most complex schedules.
Self-service Portal: Enables user's customers to track their jobs and make requests with the self service portal.
Customer Tracking: From contact information to sales, job, and invoice history.
Sales & Estimates: Tracks all user's prospects and estimates easily.
ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.
ServiceMobility: Device and OS agnostic mobile dispatching software.
ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.
Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.
ServiceOutsourcing: Outsourced service management provided by the ServicePower team.
M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.
Credit card required: No
Lite: $26 /month up to 2 users
Basic: $44 /month up to 5 users
Standard: $89 /month up to 10 users
Pro: $134 /month up to 20 users
QuickBooks® 2-way Sync: Online or Desktop $10/month
14 day free trial
Who are the main user groups of this service?
Kickserv is most frequently used by professionals in the plumbing, landscaping, computer repair, HVAC, and carpet cleaning industries. The majority of these companies have fewer than 50 employees.
What is this service generally used for?
It is used for field service management.
What platforms does this service support?
Platforms: Web-based on Windows and Mac, iPhone-iPad, Windows Phone, Mobile Web App.
What are some applications this service is commonly used in tandem with?
It is most commonly used with QuickBooks.
Does this service integrate with any other apps?
They have a seamless 2-way Quickbooks integration with no double entry.
Does this service offer an API?
Yes, they offer an API.
Does this service offer guides, tutorials and or customer support?