Compare Kickserv vs Hellotracks

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Crozscore:

71%
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82%
38%
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Crozscore:

33%
what is this?
38%
interest falling
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Software Description:

KickServ is developed for small businesses in any industry that provides client services in the field.
Thanks to Kickserv’s mobile capabilities, the solution can be used equally by both onsite and offsite employees. Technicians who work in the field can take advantage of advanced features like GPS tracking and automated team status updates.
It helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where users can complete jobs.

Software Description:

Hellotracks is a location-based service that runs as a mobile and web app. Offering your mobile and office employees greater visibility and control of all activities occurring in the field. Hellotracks includes a web platform for managers to dispatch and follow jobs; an Android app for the field staff to easily access and input relevant information and customer notifications to track the arrival of the service all real-time.

Features:

  • Billing/Invoicing
  • History/Version Control
  • Payroll
  • Scheduling
  • Customer Management
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management
  • Payment Processor

Features:

  • Multi-User
  • Notifications
  • API
  • Data Export
  • Data Import
  • Scheduling
  • Dashboard
  • Calendar Management

Summary:

  • Invoicing & Online Payments: It is possible to send invoices and collect payments online instantly.

  • Detailed Reporting: Using predefined reports, or making own custom reports.

  • Dynamic Calendar: It can help teams plan for even the most complex schedules.

  • Self-service Portal: Enables user's customers to track their jobs and make requests with the self service portal.

  • Customer Tracking: From contact information to sales, job, and invoice history.

  • Sales & Estimates: Tracks all user's prospects and estimates easily.

Summary:

  • Real-time location

  • Route optimization

  • Auto-dispatch

  • Job management

  • Signature and picture capture

  • Auto-check-ins/out register (unlimited geofences)

  • Unlimited reporting

  • Detailed location history

  • Real-time progress of all activites ocurring in the field

Pricing:

  • Credit card required: N/A
  • Lite: $26 /month up to 2 users
    Basic: $44 /month up to 5 users
    Standard: $89 /month up to 10 users
    Pro: $134 /month up to 20 users
    QuickBooks® 2-way Sync: Online or Desktop $10/month
    14 day free trial

Hellotracks Business

$10.00
1 user(s) / month
Included in plan:
  • Real-time location
  • Location history
  • Geofencing
  • Forms
  • No contract or hidden fees
  • Dispatch

FAQs:

    Who are the main user groups of this service?
  • Kickserv is most frequently used by professionals in the plumbing, landscaping, computer repair, HVAC, and carpet cleaning industries. The majority of these companies have fewer than 50 employees.

  • What is this service generally used for?
  • It is used for field service management.

  • What platforms does this service support? (e.g. native mobile apps)
  • Platforms: Web-based on Windows and Mac, iPhone-iPad, Windows Phone, Mobile Web App.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with QuickBooks.

  • Does this service integrate with any other apps?
  • They have a seamless 2-way Quickbooks integration with no double entry.

  • Does this service offer an API?
  • Yes, they offer an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes users can access to our knowledge base.

  • Who are the main user groups of this service?
  • Businesses with a field staff and the need to coordinate service delivery in real-time. Hellotracks is ideal for companies offering installation and maintenance services as well as distribution.

  • What is this service generally used for?
  • Ideal to schedule and manage their service delivery in a simple, cost effective and scalable way. Businesses rely on Hellotracks to coordinate their operations on-the-go and in real-time. Hellotracks includes a web platform for managers to dispatch and follow jobs; an Android app for the field staff to easily access and input relevant information; and customer notifications to track the arrival of the service all real-time.

    Within a matter of minutes users can start recording staff routes, schedule and dispatch jobs, receive auto-check-ins/outs from customer locations, follow jobs status and create customized reports. Hellotracks also boosts staff engagement and performance by measuring and presenting them as game elements.

    Our customers include businesses offering services for repair and maintenance, security guards, transportation shuttles, field sales representatives, and on-demand delivery.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes it will support as many field staff and teams that the organization requires.

  • What platforms does this service support? (e.g. native mobile apps)
  • Operators can access the dashboard from any computer, dispatcher and field staff access the native mobile applications from their smartphones (iOS and Android).

Publisher:

Founded:
2006
Based in:
Mill Valley
Employees:
11-50
Likes:
1.31k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
597
Followers:
217

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Hellotracks
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish
Regional Restrictions:
No restrictions.
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