KickServ is developed for small businesses in any industry that provides client services in the field.
Thanks to Kickserv’s mobile capabilities, the solution can be used equally by both onsite and offsite employees. Technicians who work in the field can take advantage of advanced features like GPS tracking and automated team status updates.
It helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where users can complete jobs.
FieldEdge provides its users with a powerful tool to easily track customers, dispatching, finances, service agreements, and other aspects of field service management. They can also add accounting features through a seamless real-time integration with Quickbooks.
This platform is mainly used by HVAC, plumbing, electrical, and other contractors. It is proven that office staff will save up to 20 hours weekly by automating the assignment of work based on a technicians' skills and job location. FieldEdge efficiently manages complex jobs by grouping multiple technicians and assigning a technician or crew to a work order for multiple days for bigger jobs.
Business owners are also able to build a strong relationship with their clients with excellent customer service and VIP customer experience. Field workers are equipped with a powerful tool to create repeat business and provide a white-glove service.
Invoicing & Online Payments: It is possible to send invoices and collect payments online instantly.
Detailed Reporting: Using predefined reports, or making own custom reports.
Dynamic Calendar: It can help teams plan for even the most complex schedules.
Self-service Portal: Enables user's customers to track their jobs and make requests with the self service portal.
Customer Tracking: From contact information to sales, job, and invoice history.
Sales & Estimates: Tracks all user's prospects and estimates easily.
Quotes & Invoicing
Call Center Management
Track Unlimited Inventory Items
Field Service Job Dispatching
Service History Tracking
Credit card required: No
Lite: $26 /month up to 2 users
Basic: $44 /month up to 5 users
Standard: $89 /month up to 10 users
Pro: $134 /month up to 20 users
QuickBooks® 2-way Sync: Online or Desktop $10/month
14 day free trial
Who are the main user groups of this service?
Kickserv is most frequently used by professionals in the plumbing, landscaping, computer repair, HVAC, and carpet cleaning industries. The majority of these companies have fewer than 50 employees.
What is this service generally used for?
It is used for field service management.
What platforms does this service support?
Platforms: Web-based on Windows and Mac, iPhone-iPad, Windows Phone, Mobile Web App.
What are some applications this service is commonly used in tandem with?
It is most commonly used with QuickBooks.
Does this service integrate with any other apps?
They have a seamless 2-way Quickbooks integration with no double entry.
Does this service offer an API?
Yes, they offer an API.
Does this service offer guides, tutorials and or customer support?