Compare Kickserv vs Paycadence vs Desk.com

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Crozscore:

81%
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94%
31%

Crozscore:

53%
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18%
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Crozscore:

93%
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99%
55%
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Software Description:

KickServ is developed for small businesses in any industry that provides client services in the field.
Thanks to Kickserv’s mobile capabilities, the solution can be used equally by both onsite and offsite employees. Technicians who work in the field can take advantage of advanced features like GPS tracking and automated team status updates.
It helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where users can complete jobs.

Software Description:

Paycadence is a payment platform supported by the Stripe API. Businesses, non-profits, and individuals can sign up for Paycadence without any need to create a merchant bank account.

You can use Paycadence to:
- Send and Manage Invoices
- Charge Customers
- Set Up Unlimited Online Payment Forms
- Send and Manage Online Payments, Including Recurring Payments
- Manage and Retain Customers/Donors
- Store Customer Information

Paycadence allows users to accept online payments at a low cost, without the hassle of managing web developers or fretting over the security of online transactions. We offer non-developers easy access to online payments, and help individuals and organizations manage those payments efficiently.

Software Description:

Grow your business, not your support queue.

Desk.com is an online customer support application that offers everything fast-growing businesses need to provide great customer service.

Desk.com allows businesses to consolidate all of their customer service support data across email, websites and social services, and what’s more, businesses are then able to offer full company support with every employee having access to cases.

With Desk.com, businesses can also share their knowledge on a customizable self-service site where customers can find answers to their own questions.

Features:

  • Billing/Invoicing
  • History/Version Control
  • Payroll
  • Scheduling
  • Customer Management
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management
  • Payment Processor

Features:

  • External Integrations
  • Billing/Invoicing
  • Payment Processor
  • Notifications
  • Dashboard
  • Customer Management

Features:

  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

  • Invoicing & Online Payments: It is possible to send invoices and collect payments online instantly.

  • Detailed Reporting: Using predefined reports, or making own custom reports.

  • Dynamic Calendar: It can help teams plan for even the most complex schedules.

  • Self-service Portal: Enables user's customers to track their jobs and make requests with the self service portal.

  • Customer Tracking: From contact information to sales, job, and invoice history.

  • Sales & Estimates: Tracks all user's prospects and estimates easily.

Summary:

  • Send and manage invoices

  • Charge customers or donors

  • Set up unlimited online payment forms

  • Send and manage online payments, including recurring payments

  • Store customer information

Summary:

  • Out-of-the-box support means you’re ready to start helping customers and managing cases within hours.

  • Bring all of your customer service data together and get the insights you need to make smarter, more efficient decisions.

  • Scale as you grow with easy upgrades to the Service Cloud when additional capabilities and customization become desirable.

  • Help customers to help themselves with a self-service site built through Desk.com

Pricing:

  • Credit card required: N/A
  • Lite: $26 /month up to 2 users
    Basic: $44 /month up to 5 users
    Standard: $89 /month up to 10 users
    Pro: $134 /month up to 20 users
    QuickBooks® 2-way Sync: Online or Desktop $10/month
    14 day free trial

FAQs:

    Who are the main user groups of this service?
  • Kickserv is most frequently used by professionals in the plumbing, landscaping, computer repair, HVAC, and carpet cleaning industries. The majority of these companies have fewer than 50 employees.

  • What is this service generally used for?
  • It is used for field service management.

  • What platforms does this service support?
  • Platforms: Web-based on Windows and Mac, iPhone-iPad, Windows Phone, Mobile Web App.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with QuickBooks.

  • Does this service integrate with any other apps?
  • They have a seamless 2-way Quickbooks integration with no double entry.

  • Does this service offer an API?
  • Yes, they offer an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Does this service integrate with any other apps?
  • We are integrated with Stripe's API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Paycadence allows multiple users with 3 different user levels.

  • What platforms does this service support?
  • Paycadence is available as a web-based application.

  • What are some applications this service is commonly used in tandem with?
  • Paycadence is built on top of Stripe's API and uses it to process all payments within the application.

  • Does this service offer guides, tutorials and or customer support?
  • We offer email and chat support 7 days per week.

  • What is this service generally used for?
  • Paycadence can be used for a wide variety of online payment needs. Paycadence can be used to send invoices, setup subscription payments, create online payment forms, and even as a POS system (requires a USB card swiper).

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2006
Based in:
Mill Valley
Employees:
11-50
Likes:
1.44k
Followers:
366

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
51-200
Likes:
42.8k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Paycadence
  • Personal
  • Freelance
  • Startups
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
Currently available in the US. Other regions will be available in the future.

Other:

Who uses Desk.com
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.
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