Compare KEY2ACT vs Vivantio vs AtAssist

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Software Description:

KEY2ACT provides field service and construction management solutions. We empower specialty trades businesses to deliver proactive service, increase profitability, optimize operational efficiencies and drive higher customer retention. We believe organizations that embrace the power of technology and use it to their advantage in their day-to-day operations will outpace their competition. Our field service solutions include work order and contract management, quoting and a mobile application for field resources, while our construction solutions help companies manage jobs, projects, retention, forecasting and change orders.

Signature is an end-to-end business management solution designed for the unique needs of specialty trades organizations. Signature, built on Microsoft Dynamics GP, delivers the accurate financial information you need to analyze profitability, regulate cash flow and increase sales. Signature includes the following components:

Job Cost enables companies to keep projects and jobs on time, on budget and on task, whether you’re in the office or in the field. Job Cost allows users to manage estimates and forecasts, change orders, and control relationships with subcontractors.

Service Management offers complete work order management that helps specialty trade organizations deliver the right service the first time. Service Management is built for businesses that want to manage maintenance and repair processes more profitably, and includes contract management, quoting, invoicing and more.

Equipment Management allows users to access asset-level financials and to track status, location and utilization of equipment. Equipment Management enables users to log usage and measurement data, record equipment details and manage preventive maintenance
.
TimeTrack provides a single point of entry for employees to post time and expenses to jobs and service calls, allowing supervisors and project managers to easily analyze and monitor ongoing labor costs.

MobileTech is a mobile solution designed to connect field staff with the back office. MobileTech enables field workers to manage service calls and job appointments, access full customer and equipment history, and capture opportunities for additional work.

Graphical Schedule Board is a drag-and-drop scheduling tool that enables dispatchers to get the right resources to the right appointment at the right time. GSB lets users create new appointments and activities, view important customer and call notes, and easily update the schedule as needed.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Software Description:

@Assist is an all-in-one solutions company that creates affordable and easy-to-use solutions for small to large businesses.

@Assist Sugu - Property Management & Accounting
@Assist Toki - Workflow Management & Accounting
@Assist Tomo - Smart City Management

Our team is dedicated to providing innovative solutions and excellent customer support to you, your business, and your community. We are committed to creating eco-friendly solutions for a paperless future.

Features:

  • Billing/Invoicing

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Features:

  • Balance Sheet
  • Time Management
  • Timesheets
  • Attendance Tracking
  • Organization Management
  • Project Management
  • Password & Access Management
  • Calendar Management
  • Data Import
  • Customer Management
  • Multi-Currency
  • Billing/Invoicing
  • Expense Tracking
  • External Integrations
  • Notifications
  • Data Export
  • Data Visualization
  • Budgeting
  • Dashboard
  • Multi-User

Summary:

    No key features associated with this application.

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Summary:

  • All-In-One Solutions Suite

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

Sugu Medium

$180.00
based on number of units (doors)

Sugu Starter

$30.00
based on number of units (doors)
Included in plan:
  • All packages include Sugu's 30+ features

Sugu Medium-Large

$425.00
based on number of units (doors)

Sugu Large

$800.00
based on number of units (doors)

Sugu Small-Medium

$95.00
based on number of units (doors)

Sugu Small

$55.00
based on number of units (doors)

Sugu Small

$55.00
pricing is based on number of units (doors)/month

Sugu Small-Medium

$95.00
pricing is based on number of units (doors)/month

Sugu Medium

$180.00
pricing is based on number of units (doors)/month

Sugu Small-Medium

$95.00
pricing is based on number of units (doors)/month

Sugu Small

$55.00
pricing is based on number of units (doors)/month

Sugu Starter

$30.00
pricing is based on number of units (doors)/month

Sugu Medium-Large

$425.00
pricing is based on number of units (doors)/month

Medium-Large

$425.00
pricing is based on number of units (doors)/month

Sugu Large

$800.00
pricing is based on number of units (doors)/month

Sugu Starter

$30.00
pricing is based on number of units (doors)/month
Included in plan:
  • Every package includes @Assist Sugu's 30+ features.

Toki

$40.00
1 user(s) / month
Included in plan:
  • All 30+ features are included

FAQs:

    Does this service integrate with any other apps?
  • It can be integrated to other web services, such as Bing or Google maps, MS Office applications, and business applications such as payroll services, project management solutions and commerce sites.

  • Who are the main user groups of this service?
  • Specialty trades organizations

  • What is this service generally used for?
  • It is used as field service software and asset management software.

  • What platforms does this service support?
  • Web-based application, with native mobile apps for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used with Microsoft Office tools, Google Maps, Microsoft Dynamics, etc.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer phone and online support, as well as video tutorials, and on-demand webinars.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • @Assist is used by:

    Residential, Commercial and Condominium Property Managers and Owners
    Real Estate Agents and Investors
    Leasing Agents
    International Rental Managers
    Self-Managed Condominiums
    Universities and Colleges
    Hospices

    We assist anyone who manages properties and residents

  • What platforms does this service support?
  • @Assist is a cloud-based solution and therefor can be used at anytime, anywhere, from any device they just need to have an internet connection.

  • What is this service generally used for?
  • Generally, @Assist is used for online property management and accounting.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Users can add staff, maintenance workers, board members, condo owners and residents to their account. With differently levels of security to chose from, users can give as much or as little access as they want. This way their team only sees what they allow them to see.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Users are greeted with a "Tour" when they first log into their account plus we offer support online and by telephone. Our blog is an additional resource that provides tips and case studies on how to use @Assist.

Publisher:

Founded:
1995
Based in:
New Berlin
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
74

Publisher:

Founded:
-
Based in:
Edmonton
Employees:
2-10
Likes:
Followers:

Other:

Who uses KEY2ACT
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses AtAssist
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
Arabic, Bengali, Tibetan, Bulgarian, Catalan, Danish, Greek, German, English, Indonesian, Finnish, Italian, French, Croatian, Swedish, Ukrainian
Regional Restrictions:
No restrictions.
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