Compare KEY2ACT vs Housecall Pro vs ServiceMax

More Information Get a Demo More Information

Crozscore:

55%
what is this?
21%
interest falling

Crozscore:

92%
what is this?
96%
40%
interest rising

Crozscore:

88%
what is this?
90%
42%
interest rising
KEY2ACT screenshot view 1 more Housecall Pro screenshot view 5 more ServiceMax screenshot view 5 more

Software Description:

KEY2ACT provides field service and construction management solutions. We empower specialty trades businesses to deliver proactive service, increase profitability, optimize operational efficiencies and drive higher customer retention. We believe organizations that embrace the power of technology and use it to their advantage in their day-to-day operations will outpace their competition. Our field service solutions include work order and contract management, quoting and a mobile application for field resources, while our construction solutions help companies manage jobs, projects, retention, forecasting and change orders.

Signature is an end-to-end business management solution designed for the unique needs of specialty trades organizations. Signature, built on Microsoft Dynamics GP, delivers the accurate financial information you need to analyze profitability, regulate cash flow and increase sales. Signature includes the following components:

Job Cost enables companies to keep projects and jobs on time, on budget and on task, whether you’re in the office or in the field. Job Cost allows users to manage estimates and forecasts, change orders, and control relationships with subcontractors.

Service Management offers complete work order management that helps specialty trade organizations deliver the right service the first time. Service Management is built for businesses that want to manage maintenance and repair processes more profitably, and includes contract management, quoting, invoicing and more.

Equipment Management allows users to access asset-level financials and to track status, location and utilization of equipment. Equipment Management enables users to log usage and measurement data, record equipment details and manage preventive maintenance
.
TimeTrack provides a single point of entry for employees to post time and expenses to jobs and service calls, allowing supervisors and project managers to easily analyze and monitor ongoing labor costs.

MobileTech is a mobile solution designed to connect field staff with the back office. MobileTech enables field workers to manage service calls and job appointments, access full customer and equipment history, and capture opportunities for additional work.

Graphical Schedule Board is a drag-and-drop scheduling tool that enables dispatchers to get the right resources to the right appointment at the right time. GSB lets users create new appointments and activities, view important customer and call notes, and easily update the schedule as needed.

Software Description:

Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary Web portal and serves a wide range of industries, such as cleaning, plumbing, electrical and more.

Housecall Pro allows companies to forego paperwork in favor of digital automation. It offers features such as job scheduling, dispatching, payment processing, estimates, automated receipts and invoices, customer notifications, company chat, as well as postcard and email marketing automation.

Customers can book services via the HouseCall mobile app, communicate through a centralized messaging system and make online payments.

The mobile app can be accessed on both Android and iOS devices. There is a free version for single owner/operators, which offers many of the core features of the paid version. Premium pricing is based on the number of users, and an enterprise license is also available.

This solution is available across the U.S. and Canada.

Software Description:

By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.

ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.

Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.

Features:

  • Billing/Invoicing

Features:

  • Email Integration
  • Batch Permissions & Access
  • File Sharing
  • Dashboard
  • Scheduling
  • Calendar Management
  • Customer Management
  • Notifications
  • Multi-User
  • Marketing Automation
  • Project Management
  • Tax Management
  • External Integrations
  • Data Visualization
  • Data Import
  • Data Export
  • Accounts Receivable
  • Contact Management
  • Billing/Invoicing
  • Payment Processor
  • Google Apps Integration
  • Audience Targeting
  • Brand Management

Features:

  • Route Optimization
  • Notifications
  • Data Export
  • Data Import
  • Customer Management
  • External Integrations
  • API
  • Inventory Tracking

Summary:

    No key features associated with this application.

Summary:

  • The premier all-in-one service business management app

  • Dynamic job scheduling and dispatch with real time job updates across all devices

  • HouseCall Pro provides a seamless one-click QuickBooks Online integration

  • Provide your customer with a delightful experience through SMS and invoice automation

  • Create, edit, and launch customized postcard and email marketing campaigns

  • Take payments out in the field at one low flat credit card processing rate

  • Take customer signatures before and after the work is done while out in the field

  • Save at least 15 hours a week on paperwork alone with HouseCall Pro

  • Save hundreds of dollars a month on additional staff with HouseCall Pro

  • Get your business organized and your office in order with HouseCall Pro

Summary:

  • Case Management and Quoting

  • Social Collaboration

  • Customer & Partner Communities

  • Warranty and Entitlements

  • Customer Accounts and Contacts

  • Work Order Management

  • Installed Base and Contracts

  • Work Order Signature Capture

  • Scheduling and Dispatch

  • Service Parts and Inventory

SIMPLE

$39.00
/month
Included in plan:
  • Access to HouseCall Pro App and Web Portal
  • 1 User
  • Scheduling and dispatch
  • Automated invoicing and receipts
  • Estimates
  • 2.90% credit card processing (flat)
  • HouseCall customer booking app
  • Email support
  • Customer job SMS & email notifications
  • Dashboard with key business stats
  • Google Calendar Integration
  • Employee GPS tracking

MODERN

$109.00
/month
Included in plan:
  • 1-6 Users
  • Everything in the 'SIMPLE' plan
  • Live chat support
  • Unlimited email reminders
  • 86¢ postcard marketing
  • Yelp, Facebook, and website online booking
  • Company in-app chat
  • QuickBooks Online integration

ADVANCED

$199.00
/month
Included in plan:
  • Unlimited Users
  • Everything in the 'MODERN' plan
  • Live chat support
  • Customizable reports

FAQs:

    Does this service integrate with any other apps?
  • It can be integrated to other web services, such as Bing or Google maps, MS Office applications, and business applications such as payroll services, project management solutions and commerce sites.

  • Who are the main user groups of this service?
  • Specialty trades organizations

  • What is this service generally used for?
  • It is used as field service software and asset management software.

  • What platforms does this service support?
  • Web-based application, with native mobile apps for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used with Microsoft Office tools, Google Maps, Microsoft Dynamics, etc.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer phone and online support, as well as video tutorials, and on-demand webinars.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, with Housecall Pro you can create dynamic teams. You can edit your teams on a case-by-case basis and dispatch exactly which employees are needed for each job.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Housecall Pro offers unlimited customer support. The Customer Success team is available around the clock through chat and the phone. There is also an extensive Help Section with how-to articles and tutorial videos.

  • What platforms does this service support?
  • Housecall Pro is a cloud-based solution with both a web portal and native mobile apps. The web portal is accessible on any device with Internet access. The app is available for both iOS and Android.

  • Who are the main user groups of this service?
  • Service professionals in a variety of service industries, such as carpet cleaning, plumbing, HVAC, janitorial, window washing, and more use HouseCall Pro for field service management. Housecall Pro caters to any service based company across hundreds of industry verticals.

  • What is this service generally used for?
  • Housecall Pro streamlines business processes. It eases communication within organizations as well as with customers. This solution allows companies to forego paperwork in favor of digital automation. Housecall Pro allows service businesses to operate at maximum efficiency.

  • What are some applications this service is commonly used in tandem with?
  • Yes, Housecall Pro integrates with QuickBooks Online, Google Maps, and Google Calendar.

  • Does this service offer an API?
  • It currently does not, but may in the future.

  • Does this service integrate with any other apps?
  • QuickBooks Online, Google Calendar, and Google Maps.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Salesforce.

  • Who are the main user groups of this service?
  • ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.

  • What is this service generally used for?
  • This service is generally used as a field service management solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a cloud-based platform, with Android and iOS native apps offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: ProntoForms, BOARD, Workato, FinancialForce Accounting, MessageMedia, Cloud Elements, CallidusCloud Commissions, FinancialForce HCM, Blitzz, SAP, JIRA, Oracle EBS, Salesforce, QuickBooks.

Publisher:

Founded:
1995
Based in:
New Berlin
Employees:
51-200
Likes:
167
Followers:
269

Publisher:

Founded:
-
Based in:
San Diego
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
201-500
Likes:
Followers:

Other:

Who uses KEY2ACT
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Housecall Pro
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States and Canada Only

Other:

Who uses ServiceMax
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Japanese, Italian, French, Spanish, English
Regional Restrictions:
No restrictions.
Back to top