Compare KEY2ACT vs LiveChat vs Margill

KEY2ACT Field Service Management (FSM) (0)	LiveChat Customer Chat (27)	Margill Loan Management (0)
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Crozscore: 59% what is this? Press Buzz 21% User Trend interest falling	Crozscore: 91% what is this? User Happiness 89% Press Buzz 55% User Trend no significant changes	Crozscore: 63% what is this? Press Buzz 30% User Trend interest falling
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Software Description: KEY2ACT provides field service and construction management solutions. We empower specialty trades businesses to deliver proactive service, increase profitability, optimize operational efficiencies and drive higher customer retention. We believe organizations that embrace the power of technology and use it to their advantage in their day-to-day operations will outpace their competition. Our field service solutions include work order and contract management, quoting and a mobile application for field resources, while our construction solutions help companies manage jobs, projects, retention, forecasting and change orders. Signature is an end-to-end business management solution designed for the unique needs of specialty trades organizations. Signature, built on Microsoft Dynamics GP, delivers the accurate financial information you need to analyze profitability, regulate cash flow and increase sales. Signature includes the following components: Job Cost enables companies to keep projects and jobs on time, on budget and on task, whether you’re in the office or in the field. Job Cost allows users to manage estimates and forecasts, change orders, and control relationships with subcontractors. Service Management offers complete work order management that helps specialty trade organizations deliver the right service the first time. Service Management is built for businesses that want to manage maintenance and repair processes more profitably, and includes contract management, quoting, invoicing and more. Equipment Management allows users to access asset-level financials and to track status, location and utilization of equipment. Equipment Management enables users to log usage and measurement data, record equipment details and manage preventive maintenance . TimeTrack provides a single point of entry for employees to post time and expenses to jobs and service calls, allowing supervisors and project managers to easily analyze and monitor ongoing labor costs. MobileTech is a mobile solution designed to connect field staff with the back office. MobileTech enables field workers to manage service calls and job appointments, access full customer and equipment history, and capture opportunities for additional work. Graphical Schedule Board is a drag-and-drop scheduling tool that enables dispatchers to get the right resources to the right appointment at the right time. GSB lets users create new appointments and activities, view important customer and call notes, and easily update the schedule as needed.	Software Description: LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website. In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time. LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.	Software Description: The industry's most user-friendly Interface & sophisticated mathematics. Affordable & easy to customize loan servicing software along with our legendary support. Service 10 to 30,000 loans: Consumer & Business, Inter-company, Employee, Construction, Litigation, Lines of credit. Amortization & regular, irregular, late, unpaid, interest-only, fixed principal or mixed payments, Fees, variable rates, APR, Alerts. Customize: fields, reports, dashboard, payment types. Export GL to QuickBooks, Sage.
Features: Billing/Invoicing	Features: Chat Dashboard Customer Management External Integrations Batch Permissions & Access Multi-User Notifications Google Apps Integration Lead Management Data Export Data Import Email Integration API Lead Scoring Third-Party Plugins/Add-Ons Scheduling File Sharing 2-Factor Authentication	Features: Multi-User Multi-Currency Data Export Balance Sheet Data Import Accounts Receivable General Account Ledger Scheduling Data Visualization
Summary: No key features associated with this application.	Summary: Tickets: Keeps the communication going and handles cases via tickets. Customization: Fine-tuning of the look and developing user's brand awareness. Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives. File-sharing: Sharing files with website visitors over chat. Reports: Data gathered by LiveChat is available in easy to read statistics and graphs. Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.	Summary: No key features associated with this application.
	Pricing: Starting from: $16.00/month Credit card required: N/A LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from: Starter - $16/seat/month Team - $33/seat/month Business - $50/seat/month Enterprise - $149/seat/month	Starting from $2,150.00 One-time fee. Included in plan: One hour of training One year of update and maintenance One year of technical and mathematical support Optional renewal
FAQs: Does this service integrate with any other apps? It can be integrated to other web services, such as Bing or Google maps, MS Office applications, and business applications such as payroll services, project management solutions and commerce sites. Who are the main user groups of this service? Specialty trades organizations What is this service generally used for? It is used as field service software and asset management software. What platforms does this service support? Web-based application, with native mobile apps for Android and iPhone. What are some applications this service is commonly used in tandem with? It is commonly used with Microsoft Office tools, Google Maps, Microsoft Dynamics, etc. Does this service offer an API? It offers an API. Does this service offer guides, tutorials and or customer support? They offer phone and online support, as well as video tutorials, and on-demand webinars.	FAQs: What are some applications this service is commonly used in tandem with? It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics. Does this service offer guides, tutorials and or customer support? Support is provided 24/7/365 via live chat, email, phone, knowledge base. Who are the main user groups of this service? Sales and support teams in industries of all sizes. What platforms does this service support? LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android. Does this service offer an API? LiveChat is available for custom integrations over REST-based API. Does this service integrate with any other apps? It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available. What is this service generally used for? LiveChat is generally used as a real-time chat tool for customer services and online sales.	FAQs: Who are the main user groups of this service? Small to medium sized lenders \| Development Agencies \| Microfinance Institutions (MFIs) \| Accountants \| Investors \| Governments \| Banks \| Public and Private companies Does this service integrate with any other apps? QuickBooks \| Sage series \| Excel \| Other accounting software Does this service offer guides, tutorials and or customer support? We offer a pre-purchase live demonstration and both technical and mathematical support for your interest calculation needs. We also offer training on a hourly basis. Does this service offer multi-user capability (e.g. teams)? You can use Margill Loan Manager with multiple users simultaneously. What is this service generally used for? Service simple and complex Loans, Mortgages, Lines of credit, Receivables, Judgments, Leases. Loan Origination: Contracts, Letters, Invoices and Statements with Document Merge. Create regular and irregular amortization (payment schedules). Receive and post regular and irregular payments. Automatically add fees for unpaid/partial/late payments. Multicurrency, fixed and variable interest rates. International calculation standards. What are some applications this service is commonly used in tandem with? QuickBooks \| Sage series \| Other accounting software What platforms does this service support? Windows, Server and Cloud based systems and Mac with parallels
Publisher: Founded: 1995 Based in: New Berlin Employees: 51-200 Likes: Followers:	Publisher: Founded: - Based in: Wroclaw Employees: - Likes: Followers:	Publisher: Founded: - Based in: Blainville (Greater Montreal) Employees: 11-50 Likes: Followers:
Other: Who uses KEY2ACT Enterprises Desktop Platforms: Windows Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other: Who uses LiveChat Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese Regional Restrictions: No restrictions.	Other: Who uses Margill Personal Startups SMEs Agencies Enterprises Desktop Platforms: Windows Languages: French, English Regional Restrictions: No restrictions.