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About KEY2ACT

KEY2ACT provides field service and construction management solutions. We empower specialty trades businesses to deliver proactive service, increase profitability, optimize operational efficiencies and drive higher customer retention. We believe organizations that embrace the power of technology and use it to their advantage in their day-to-day operations will outpace their competition. Our field service solutions include work order and contract management, quoting and a mobile application for field resources, while our construction solutions help companies manage jobs, projects, retention, forecasting and change orders.

Signature is an end-to-end business management solution designed for the unique needs of specialty trades organizations. Signature, built on Microsoft Dynamics GP, delivers the accurate financial information you need to analyze profitability, regulate cash flow and increase sales. Signature includes the following components:

Job Cost enables companies to keep projects and jobs on time, on budget and on task, whether you’re in the office or in the field. Job Cost allows users to manage estimates and forecasts, change orders, and control relationships with subcontractors.

Service Management offers complete work order management that helps specialty trade organizations deliver the right service the first time. Service Management is built for businesses that want to manage maintenance and repair processes more profitably, and includes contract management, quoting, invoicing and more.

Equipment Management allows users to access asset-level financials and to track status, location and utilization of equipment. Equipment Management enables users to log usage and measurement data, record equipment details and manage preventive maintenance
.
TimeTrack provides a single point of entry for employees to post time and expenses to jobs and service calls, allowing supervisors and project managers to easily analyze and monitor ongoing labor costs.

MobileTech is a mobile solution designed to connect field staff with the back office. MobileTech enables field workers to manage service calls and job appointments, access full customer and equipment history, and capture opportunities for additional work.

Graphical Schedule Board is a drag-and-drop scheduling tool that enables dispatchers to get the right resources to the right appointment at the right time. GSB lets users create new appointments and activities, view important customer and call notes, and easily update the schedule as needed.

About ServicePower

This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.

About Jobber

Jobber helps field service professionals create quotes, schedule activities, issue invoices, and get paid faster. This solution is built for small and medium-sized businesses; it is easy-to-use and incredibly flexible.

Field services, like plumbers, lawn care professionals, computer services, residential cleaners, and similar contractors can make use of this service's management capabilities. Jobber enables them to establish smooth communication between management and field workers, getting a great deal of work done.

Particularly dominant feature of this platform is its scheduling system, assuring optimal field allocation and efficiently mapped routes.

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Summary

    No key features associated with this application.

Summary

  • ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.

  • ServiceMobility: Device and OS agnostic mobile dispatching software.

  • ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.

  • Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.

  • ServiceOutsourcing: Outsourced service management provided by the ServicePower team.

  • M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.

Summary

  • Scheduling

  • Job Tracking

  • Billing

  • Invoicing

  • Quote Management

  • Electronic Payments

  • CRM

  • Mapping Feature

  • Customized Reporting

  • Real-Time Data Capture

Pricing

Jobber

$69.00
Subscription / Month
Included in plan:
  • 1 Pro User
  • Unlimited Basic Users

FAQs

    Does this service integrate with any other apps?
  • It can be integrated to other web services, such as Bing or Google maps, MS Office applications, and business applications such as payroll services, project management solutions and commerce sites.

  • Who are the main user groups of this service?
  • Specialty trades organizations

  • What is this service generally used for?
  • It is used as field service software and asset management software.

  • What platforms does this service support?
  • Web-based application, with native mobile apps for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used with Microsoft Office tools, Google Maps, Microsoft Dynamics, etc.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer phone and online support, as well as video tutorials, and on-demand webinars.

FAQs

    Who are the main user groups of this service?
  • This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.

  • What is this service generally used for?
  • It is used as a mobile workforce management software.

  • Does this service integrate with any other apps?
  • ServicePower integrates with other apps.

  • Does this service offer an API?
  • It offers an API.

  • What platforms does this service support?
  • Platform: Online, Mobile.

  • Does this service offer guides, tutorials and or customer support?
  • In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Jobber offers unlimited Basic Users capability.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Webinars, Chat, Phone Support, Video Tutorials, Email, Jobber Academy.

  • Does this service integrate with any other apps?
  • Integrations available: Xero, QuickBooks, Stripe, Square, BrainTree, PayPal, Authorize.net, MailChimp, Campaign Monitor, Zapier, Google Calendar, Fundbox.

  • Who are the main user groups of this service?
  • Main users of this service are small and medium-sized field service industries.

  • What platforms does this service support?
  • This is web-based platform, with Android and iOS mobile apps.

  • Does this service offer an API?
  • No API.

  • What are some applications this service is commonly used in tandem with?
  • Jobber is most commonly used in tandem with accounting and payment processing applications.

  • What is this service generally used for?
  • Jobber is used for field service management.

Vendor Information

Founded:
1995
Based in:
New Berlin
Employees:
51-200
Likes:
Followers:
308

Vendor Information

Founded:
1996
Based in:
Reston
Employees:
51-200
Likes:
2.48k
Followers:
3.2k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses KEY2ACT
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses Jobber
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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