Compare Keeping vs Helpsumo

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Crozscore:

75%
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100%
34%
interest rising

Crozscore:

56%
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25%
interest falling
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Software Description:

Keeping keeps support simple by adding helpdesk functionalities straight into any Gmail or Google App email account. It allows you and your team to manage customer support directly from your current mailbox, without having to use an external helpdesk.

Thanks to Keeping, you and your team will spend less time answering support emails because Keeping automatically suggests possible responses to repetitive questions based on previous answers. If no match is found to the question, a new response can be saved and the next time a similar question is asked, Keeping will suggest the answer.

Finally, Keeping allows you to track how well your team assists customers with important metrics such as response time and inquiry numbers.

Software Description:

Helpsumo is one of the best customer support software on the market. Helpsumo is a complete online helpdesk solution that offers a flexible ticketing system, E-mail, social media, live chat and self-help knowledge base solutions.

Helpsumo is a feature packed solution designed for the needs of all small business. It provide different types of pricing plans for all size of business. For more details, visit our website.

Features:

Features:

  • Chat
  • Dashboard
  • Customer Management
  • Lead Management
  • Email Integration

Summary:

  • Turn Gmail into a helpdesk

  • No external helpdesk required

  • Automatically answer repetitive questions

  • Collaborate with team members on customer support

  • Track how well your team assists customers

Summary:

    No key features associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

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Regional Restrictions:
No restrictions.

Other:

Who uses Helpsumo
  • Startups
Regional Restrictions:
No restrictions.
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