Compare Kapture CRM vs DealerSocket vs SAP CRM

SAP CRM

CRM
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Crozscore:

83%
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92%
34%
interest rising

Crozscore:

84%
what is this?
44%
interest rising

Crozscore:

95%
what is this?
90%
62%
interest rising
Kapture CRM screenshot view 4 more DealerSocket screenshot view 5 more SAP CRM screenshot view 4 more

Software Description:

Kapture CRM software is one of the best CRM software platforms which runs the manual business into the smooth transmission.

This software is fully customizable according to your business requirements and can be integrated on mobile devices (mobile CRM app).

Kapture CRM is a kind of cloud-based CRM software that will automate, easy flow of your business processes.

This platform helps clients in the following industries like health care, real estate, hospitality, FMCG (fast moving consumer goods), education, banking, media, retail, and pharmaceutical.

Kapture CRM helps businesses who rely on sales, marketing, customer service, mobile CRM, operational CRM software, and having a history of payments and collections. Kapture also provides 30 days free trial CRM.

Software Description:

DealerSocket offers a CRM solution for Franchise, Independent, and car dealers to handle fresh ups, phone ups and Internet leads all from one central platform. Many businesses spend a lot of time and money to get test drive appointments, and DealerSocket is taking aim at just this problem.

The platform comes with stylish and intuitive design, along with the dashboard that shows the review of the dealers performance. It streamlines car sales and marketing activities with proactive tools to manage leads, inventory, and customer experience.

The marketing automation module of this solution is mainly intended to create profitable opportunities designed to contact the right customer with the right message at the right time. The marketing features include: Multi-step Campaign Management, Email Marketing, Data Mining, MarketPlace, Reporting, and Call Management.

Software Description:

Customer relations in one integrated suite. All customer interactions, from calls, emails, social media, and live chat can be tracked, managed, and evaluated. Tasks and dates can be prioritized, follow-ups can be scheduled, and team selling supported, using the CRM.

SAP CRM is a customer relationship and engagement platform built to enhance users' engagement capabilities and enable them to provide smooth and personalized customer experiences at every opportunity and across multiple channels.

The software improves the sales and marketing, boosts customer engagement, drives sales, and streamlines order-to-cash processes, among others.

Features:

  • Inventory Tracking
  • Supplier Management
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Calendar Management
  • Customer Management
  • Scheduling
  • Dashboard
  • Call Tracking
  • Project Management
  • Marketing Automation
  • Notifications
  • API
  • Email Integration
  • Data Export
  • File Transfer
  • Data Import
  • 2-Factor Authentication
  • Contact Sharing
  • Contact Management
  • External Integrations
  • File Sharing

Features:

  • Call Tracking
  • Scheduling
  • Lead Management
  • Notifications
  • API
  • Data Export
  • Data Import
  • Data Visualization
  • Marketing Automation
  • Inventory Tracking
  • External Integrations
  • Lead Scoring
  • Dashboard
  • Customer Management

Features:

  • Audience Targeting
  • Data Visualization
  • Email Integration
  • API
  • Dashboard
  • Forecasting
  • Calendar Management
  • Task Scheduling/Tracking
  • External Integrations
  • Lead Scoring
  • Brand Management
  • Customer Management
  • Contact Management
  • Marketing Automation
  • Lead Management

Summary:

    No key features associated with this application.

Summary:

  • Customer Database

  • Form Printing

  • Lease Management

  • Multi-step Campaign Management

  • Email Marketing

  • Email Marketing

  • MarketPlace

  • Fresh-ups

  • Phone-ups

  • Internet leads

Summary:

  • On-Premise Deployment

  • Marketing Resource Management

  • Marketing Analytics

  • Campaign Management

Gold

$10.87
1 user(s) / month
Included in plan:
  • 1 GB data storage per users

Platinum

$20.19
1 user(s) / month
Included in plan:
  • 2 GB data storage per users

Enterprise

$35.74
1 user(s) / month
Included in plan:
  • Unlimited Storage per users

FAQs:

    What platforms does this service support?
  • Our service supports mobile devices via our Kapture Mobile CRM app. We also support Customer Support software through our platform, Kapdesk.

  • Does this service integrate with any other apps?
  • Yes, this software is a cloud-based system and can be implemented according to your needs.

    It can also be integrated with social networking sites like Facebook and Twitter, among others.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, this offers multi-user capability.

  • Does this service offer an API?
  • Yes, this software offers an API.

  • Who are the main user groups of this service?
  • The main users are Manipal Hospitals, WildCraft, Big Basket, Byju's, Bahamas Paradise, Quikr, Appolo Hospitals, Transasia etc..

  • What are some applications this service is commonly used in tandem with?
  • This CRM software application is totally customizable and it depends on the what type of business you are running. This software can be used in mobile, live chat support, voice support, call recording software, social media integration, and so on.

  • What is this service generally used for?
  • Our CRM software is generally used for FMCG (fast moving consumer goods) and in the eCommerce, healthcare, hotels, real estate, education, banking, media, retail, pharmaceutical, customer service, and tourism industries.

    It helps to generate real-time reports of your business.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, this software includes customer support software called Kapdesk.

FAQs:

    Does this service offer an API?
  • Yes, it offers API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: Auto/Mate, AutoStar, Autosoft, CDK Digital Marketing, FEX DMS, DealerTrack, Reynolds & Reynolds, Quorum, MyDealerLot.

  • What is this service generally used for?
  • This service is generally used for CRM, marketing automation, and sales management.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Live Support, Email Support, Phone Support.

  • What platforms does this service support?
  • This is a web-based software, with Android and iOS native apps offered.

  • Who are the main user groups of this service?
  • DealerSocket is used by more than 100,000 users at over 3800 auto dealerships throughout the U.S., Canada, and Australia.

FAQs:

    Does this service offer an API?
  • Yes, SAP offers a set of public APIs.

  • Does this service offer guides, tutorials and or customer support?
  • SAP CRM offers Email Support, Phone Support, Live Chat, Training, Tickets, Videos, Help Documentation, and Tutorials.

  • What are some applications this service is commonly used in tandem with?
  • It is mainly used in tandem with marketing automation software, and purchasing and procurement solution.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • SAP CRM provides marketing solutions for big data analytics, segmentation, multichannel campaigns, loyalty, and resource management.

  • What platforms does this service support?
  • SAP CRM supports web-based applications, Windows, and Mac.

  • Who are the main user groups of this service?
  • The main user groups of SAP CRM are enterprises of all sizes.

  • Does this service integrate with any other apps?
  • Yes, it integrates with:

    Mule ESB, Anypoint Platform, Marketo, eBuyer Assist Procurement, SAP ERP, Sofon Guided Selling, and more.

Publisher:

Founded:
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Based in:
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Employees:
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Publisher:

Founded:
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Based in:
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Employees:
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Publisher:

Founded:
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Based in:
Walldorf
Employees:
10001+
Likes:
Followers:

Other:

Who uses Kapture CRM
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses DealerSocket
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SAP CRM
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Italian, Russian, French, Chinese, Hindi, Dutch, Portuguese, Japanese, English, Spanish, German
Regional Restrictions:
No restrictions.
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